Terrible Payment System

[Catapult]

Dude, chill. Your attitude is giving your cause a bad name. I'll throw up some calm counter-arguments.

- 1 person not having an issue does not counteract someone else having an issue. There is at least one person on this foum already who has not had their concerns raised with C&B resolved. Doesn't mean other people will have those problems either - the argument goes both ways.

- Scams and fraud claims are also relevant to company size. Consider the size of paypal as an enterprize - they are HUGE compared to CnB. It follows that scam-creators will also target Paypal due to higher exposure and fraud claims will crop up more often in the same way. But then even when you scale this, I still think 2.1 million reports is 2.1 million too many.

- the F rating with the BBB is to me less of a reflection on their performance and more a reflection of where they are set up to do business. Having almost no traffic through the BBB indicates that they have barely ever dealt with US consumers. THIS is a problem for people in the US using ClickandBuy, as the US consumer behaves rather differently to the UK consumer and it demonstrates that ClickandBuy are not necessarily prepared for this.

- My bank doesn't tell me what to do with my money, but they are infinitely more experienced in financial security than I am. So if ClickandBuy manages to trip all of their anti-fraud and anti-theft security systems without fail each and every transaction, I'm going to take the advice of the known person safeguarding my funds over the barely-known person trying to take my money from me.

- There are regions that you can select in the SE account management system and where the game is available for purchase. ClickandBuy is listed as the only available payment option for these countries by SE. But then when setting up ClickandBuy, it reports that some of those countries are not supported after all.
To be frank, this is a communication problem on SE's part and proof that the game is not as widely available as they claim it is. Something can (and will) be done about this, but not by ClickandBuy.


To wrap up, ClickandBuy is here to stay. Contracts and stuff. But this should not prevent additional payment methods being implemented to account for those people who do not, will not or cannot use ClickandBuy.

And the clock is ticking - mid fall is the advertised time for a new recurring Credit Card payment option to be implemented, which is just around the corner. Most of the community is in sit-tight mode.