It's not that they aren't listening it's that the aura is currently causing health issues for players (migraines ,headaches, eye pain, etc.) So before they can even go through the process of which aura to use , testing it in different situations, checking it's interaction with skill effects we already have it's look in battle,mounted up, walking, running, sprinting, using emotes,/cpose,etc. The first order of business would be to allow those physically affected by it to hide it and continue playing as normal till they can fully implement a new aura even if the 50 one is already in the game and the black flames were originally in an older dev release of the expansion. However I agree it does look bad when you don't even acknowledge the full scope of the situation right in the thread. I'd rather we get a post from the gfx team lead to be honest.