90002 Disconnect

[Konala]

Same issue for me on Balmung, started up @ 3:50ish CST. 90k'ed a couple times in game in the span of about 10 minutes, haven't been able to log back on since due to 2002. Tried switching Data Centers to Primal several times and I got 2002'ed. Tried switching to a Japanese Data Center and was able to get to the character creation screen.

Can confirm. I'm on Primal DC, if I try to switch to Aether I get 2002. But I can switch to European and Japanese DC.

To add more information a friend of mine who lives in the Northeastern USA was able to log into the game on Hyperion with no problems. Neither of my two friends who have managed to get in have Comcast.

[Silverghost]

90002 and 2002 Error - Started about 4:50pm EST. ISP=Comcast in Georgia, US. Primal Datacenter. Hyperion Server.

I just came back to the game for Heavensward to check it out. I'm glad I started leveling Ninja up before purchasing the expansion. I almost forgot the things a I hated about FF14 when I left before but I'm quickly starting to remember. We'll see if their response time has gotten better. I'm enjoying the game a lot so I'm interested in playing Heavensward but if this is going to be a regular thing like it was in the past then I'll just play something else. Also, I noticed their support has got to be the worst support of any MMORPG available. Only open M-F for support is not acceptable for MMORPGs. On top of that the live chat queue times are 1.5 hours long during the weekdays when they are actually open. I'm really hoping I'm wrong about all of this because the game is awesome. The support and preparation for the new expansion are well.....

[Silverghost]

Can confirm. I'm on Primal DC, if I try to switch to Aether I get 2002. But I can switch to European and Japanese DC.

To add more information a friend of mine who lives in the Northeastern USA was able to log into the game on Hyperion with no problems. Neither of my two friends who have managed to get in have Comcast.

I wonder if the IP address got updated in DNS and Comcast DNS just hasn't updated to the new IP for the Primal Datacenter....?

[Eilonwy]

I have comcast in Georgia too!!! I tried doing a DNS reset with no luck. I'm on Cactuar with the same issues. Been trying to play for over 2 hours with no luck. I've managed to get into the game about 4 times, but get disconnected within 10 seconds each time. I tested internet connection/reliability... no apparent issues. Must be something not right.

I know they are working on ISP issues later tonight, wonder if this will not get fixed until tomorrow

[Silverghost]

I'm going to take a break and hopefully check in around 9pm EST to see if it's fixed.

[Krissey]

I'm with Comcast in Tennessee, on Mateus Server and I can get to the character loading screen but every time I try to log in with my character I get 90002 error Connection with the server was lost.

tracert 199.91.189.33

Tracing route to 199.91.189.33 over a maximum of 30 hops

1 2 ms 2 ms 2 ms 10.0.0.1
2 20 ms 11 ms 10 ms 96.120.52.97
3 11 ms 11 ms 9 ms 68.86.194.37
4 12 ms 13 ms 11 ms xe-5-1-7-0-ar01.goodslettvll.tn.nash.comcast.net
[162.151.41.161]
5 22 ms 20 ms 20 ms he-1-1-0-5-cr02.56marietta.ga.ibone.comcast.net
[68.86.90.101]
6 27 ms 30 ms 19 ms be-11214-cr01.56marietta.ga.ibone.comcast.net [6
8.86.85.165]
7 20 ms 19 ms 19 ms 23.30.207.98
8 45 ms 45 ms 45 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]

9 44 ms 44 ms 46 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]

10 45 ms 44 ms 45 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.
74]
11 49 ms 47 ms 49 ms 192.34.76.10
12 51 ms 49 ms 49 ms 199.91.189.242
13 58 ms 49 ms 49 ms 199.91.189.33

Trace complete.

[Konala]

I wonder if the IP address got updated in DNS and Comcast DNS just hasn't updated to the new IP for the Primal Datacenter....?

Hmm no idea. I am in Tennessee and have Comcast. My traceroute went through Georgia where it timed out.

I hope it gets fixed before tomorrow though. That would be such a bummer D:

[Raist]

From South Carolina, Time Warner, paired with TATA at the moment. Aside from an odd hiccup in Toronto (random spike to around 140ms), everything seems "normal" for me... all neolobby's are in the 50-70ms times as usual. That .33 IP as well as the .30 I play on for Midgard are the same. Had a few odd stutters here and there, and my modem bounced on me mid-instance yesterday, but otherwise it's been fluid gameplay all weekend.

[defactor]

Comtast in Tallahassee as well.

If you have access to a VPN server that can re-route you around that bad hop it will get you in game. I just got in with wtfast free version. Can't recommend it, and will shut it down once this networking issue is resolved. However it's letting me play now

[Krissey]

It looks like I don't have a poor connection or drop off. So I really don't know what the issue is for me. I literally just can't go into any of my characters.