90002 Disconnect

[One_Time]

Please SE take note of this issue

[Raist]

Please SE take note of this issue

Looks like exchanges in both Nashville and Atlanta are having issues for several last mile ISP's---may still be Level3 having trouble. AT&T also seems to be having problems in Birmingham lately as well. Others appear to be getting hammered in the usual places as well: DC, PA, NY, OH, TX.

May be better served to contact your ISP about it.

[lanthom]

I'm on Hyperion in Tennessee and having the same issue. Will get d/c with 90002 and then can't get back on again. Keep getting the same 90002 error after getting the Now Loading screen.

[Nabian]

I'm in Tennessee on Comcast and having major issues as well. They began for me about 30 min ago. My character will get to the loading screen after waiting in que and then disconnect.

Error 90002

I was in a dungeon when it happened. managed to get back in for a second and no one else in my FC was having any issues.

[Silverghost]

how do you guys know what ip is for primal datacenter to run the tracert?

[Raist]

how do you guys know what ip is for primal datacenter to run the tracert?

Can pull up Resource Monitor (resmon in search/run box) or run netstat in a CMD prompt when you are at the character select screen. FFXIV should have an established connection to one of these addresses:

199.91.189.74 (neolobby02.ffxiv.com - what I use for Aether/Midgard)
199.91.189.93 (neolobby04.ffxiv.com)
199.91.189.106 (neolobby06.ffxiv.com)

[Kio]

Our ISP is Virgin Media located in the UK. We've been getting 90002 disconnect whenever entering Mist on the Hyperion server.

[Silverghost]

I called Comcast customer service and spoke to a rep who got a level 2 engineer involved to investigate. 30 minutes later I was able to login just fine. I told him I think it's an issue with one of the relays they are using when attempting to reach the data center for FFXIV. At first the guys was like well you don't have a comcast modem so there's not much I can do then I told him it wasn't my modem it was something with the hops in between here and the data center and told him I'm playing FFXIV. He goes oh really I play that game too. Let me see what I can do.... anyway I'm in now and have been ever since about 12:30am on the 20th