Second part:

Is it too much to ask for a developer working on the class to say "Yes, I'm making these and these changes, please give me feedback" on every damn forum, not just the Japanese one, because quite honestly, that's racist, we're getting worse treatment while paying the same.

Our English support for the game has been lackluster to just plain horrible, one going as far to spoiling story while he answered a question, for everyone to see in the sidebar.. in the first couple of days that Heavensward got released.