The Mac OS X Client's absymal performance is a joke.

[Undrum]

I would love to hear from Mac Pro users. I'll have to test mine when I get home from this work trip. The whole reason I was happy for a mac client was traveling around. Now that has been shattered...

I was running it on a 2009 Mac Pro, upgraded to a GTX 660.
Windows, 2560x1600, High Laptop settings: ~60FPS
OS X, 1280x800, Lowest possible settings: ~15 FPS.

TLDR: Even a Mac Pro can't save this turkey of a port. Can't speak for the performance of the new Mac Pros, though.

[Delily]

I would be surprised if they scrapped the project. Some people now might be asking for a refund, but as Blizzard learnt there's a big potential market out there of Mac players, especially for a subscription based MMO. But we'll see....... *crosses fingers*

I don't think they're going to drop Mac support. It's advertised on the store, and at the bottom of the forum page, the Mac icon is there. I believe there's 2 issues here. First, the client base for OSX is very small, so while the development team is aware of the issue, there's not enough groundswell to get it fixed considering the other issues people have been experiencing (namely the PS4 issue). The other thing is that SE may not have much to say. Transgaming would be the people responsible for the wrapper, and who knows what the details of that contract are and how the acquisition by nVidia affects that.

I just don't think we have enough klout to get them to take action on it right now.

[Undrum]

My biggest issue is when companies don't take ownership of mistakes. They just act like they don't know about it. Worst thing you can do is pretend you don't know about an issue while your customers are angry about it. People tend to be much calmer when they know you know theres an issue and are working on it.

The frustrating thing is that they do acknowledge the issue in response to tickets. My refund email said:

We are very sorry to hear about your issues with the Mac client for Final Fantasy XIV. We are aware of issues surrounding the Mac version and we are looking into this.

If they just put that into a public statement, I think it would help calm the situation.

[JavateHut]

Man this just went from bad, to ok, to worse for me.... I received an email from customer support that stated they will be giving me a refund, but then when I checked my bank account I realized they charged me TWICE for the one mac client...... FML

I would love to hear from Mac Pro users. I'll have to test mine when I get home from this work trip. The whole reason I was happy for a mac client was traveling around. Now that has been shattered...

Sadly it does not matter, I have tried on my Mid 2010 Mac Pro with an upgraded GTX 970 4gb card and 16 gigs of ram and SSD... it actually runs way worse than my wifes 5k imac which is so crazy to me cause that has a mobile video card in it.

[Reih]

Bummer. Guess not much can be done at this point.

[Pinw]

The frustrating thing is that they do acknowledge the issue in response to tickets.

It definitely seems like the right hand doesn't know what the left hand is doing.

Technical Support has been telling me for 2 days that there is nothing they can do for me, including even acknowledging that my problem exists. But apparently the Online Store Support Team is freely able to admit the problem and issue refunds. So that's what I'm trying now because chat and email tech support is a complete waste of time.

[Moggei]

Originally Posted by Reih
I would love to hear from Mac Pro users. I'll have to test mine when I get home from this work trip. The whole reason I was happy for a mac client was traveling around. Now that has been shattered...

Not much to say, I have the mid 2015 15" MBP with AMD Radeon R9 M370X and even with lowest settings, the game stutters, glitches and all that funsies one can guess. Same for my late 2012 iMac with 680MX (more powerful than the iris chips). And now that I know how to see fps in game, neither has been above 25fps max. iMac goes can jump slightly higher to 26fps, both generally stays about 11-15fps. Both computers in Bootcamp have exactly ZERO issues running max everything (minus shadows, cause I never use them in any games) hanging cool at about 40-60fps+.


Not knowing all about the inner workings of apps/game clients, does anybody know what is going wrong behind the scenes of this wrap, besides it being a horrid transposition. I know in other games, those with uber knowledge have been able to say problem(s) ranging from memory leaks, to wrong files here or there, etc. Has anybody actually gone through logs or w/e yet? Personally, I keep feeling like even after changing every setting to lowest possible, the game isn't really seeing the changes behind the scene.

[Delily]

It doesn't recognize the underlying hardware, essentially.

[Jobefuzz]

I would love to hear from Mac Pro users. I'll have to test mine when I get home from this work trip. The whole reason I was happy for a mac client was traveling around. Now that has been shattered...

Isn't the Mac version is digital download only?

[Sakei]

Isn't the Mac version is digital download only?

Yes, but those new model mac pros are very small.