SE,we Mac users do not deserve this third class treatment!

[KrelianJudah]

They cant "blame us" because the specs they provided TODAAY werent anywhere to be found dureing the preorder time, so they have to refund when asked to.

[Nemna]

They can "blame us" because the specs they provided TODAAY werent anywhere to be found dureing the preorder time, so they have to refund when asked to.

If you can get them to respond to your ticket...

[KrelianJudah]

If you can get them to respond to your ticket...

You have to go to the store and ask for refund, not ffxiv support (they wont answer) the link to the store tickets is: https://store.na.square-enix.com/docs/email_support

I got my refund as many of us did for the same reason, just put "An order or pre order" and then "return" (refund).

[Nemna]

You have to go to the store and ask for refund, not ffxiv support (they wont answer) the link to the store tickets is: https://store.na.square-enix.com/docs/email_support

I got my refund as many of us did for the same reason, just put "An order or pre order" and then "return" (refund).

This worked for me this morning! They told me my order was canceled and a refund would follow within 7 days. I never thought I'd be so pleased to be heading back to Boot Camp.