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  1. #21
    Player
    Rydia's Avatar
    Join Date
    Jun 2012
    Posts
    77
    Character
    Iakothm Escorian
    World
    Excalibur
    Main Class
    Dark Knight Lv 88
    Quote Originally Posted by Vrankyl View Post
    Just wondering if there is anyone else still not charged yet. Sitting here almost 3:30 PM PST and still no charge, and while I know I have the funds and the card is active I can't help freaking out a little bit.
    Still Don't have mine been worried that maybe my credit card wasn't accepted.
    (0)

  2. #22
    Player
    Mimilu's Avatar
    Join Date
    Nov 2013
    Posts
    3,990
    Character
    Mimiji Miji
    World
    Exodus
    Main Class
    Dancer Lv 100
    Quote Originally Posted by Rydia View Post
    Still Don't have mine been worried that maybe my credit card wasn't accepted.
    I still haven't been charged either and I ordered it a month ago. I was approved of early access and I was able to download the patch and game, so I have no clue.
    Maybe it will show up on this month's bill?
    (0)

  3. #23
    Player
    Arilo's Avatar
    Join Date
    Jun 2015
    Posts
    2
    Character
    Sigurd Perendon
    World
    Hyperion
    Main Class
    Bard Lv 50
    Still nothing here. It's 6:45 pm where I am and expected it this morning. I also received the email saying I would be charged today.
    (0)

  4. #24
    Player
    DreadRabbit's Avatar
    Join Date
    Feb 2015
    Posts
    525
    Character
    Evy Malaguld
    World
    Mateus
    Main Class
    Thaumaturge Lv 58
    It sounds to me that the orders are being done in stages. The email stating that my purchase had been charged from the SE store (I'm an NA customer if that helps) was sent at around 11AM for me/7 hours ago. At the same time was my Paypal statement.

    Which I think it's worth mentioning, but I suppose whoever handles SE's digital orders now is some company called Pepitastore Inc, as that is the merchant listed on the Paypal statement. There's a high chance if you ordered any digital copy (regular or CE) that your order is probably being processed by Pepitastore and not SE directly.

    The phone number for Pepitastore as on my paypal statement is this: 800-838-8518 <---If SE can't help you with your HW orders, chances are you can call these people and ask about it.
    (0)

  5. #25
    Player
    Blackweaver's Avatar
    Join Date
    Aug 2013
    Posts
    274
    Character
    Kailia Greenheart
    World
    Balmung
    Main Class
    Conjurer Lv 100
    west coast here, pre-ordered digital collector's edition on the 3rd of this month, still not charged.
    (0)

  6. #26
    Player
    Shabaaz's Avatar
    Join Date
    Jun 2015
    Posts
    11
    Character
    Shabazz Hajjar
    World
    Midgardsormr
    Main Class
    White Mage Lv 60
    West Coast, preordered the 10th, got confirmation of the 18th for payment, still has not happened as of 4 pm PST
    (0)

  7. #27
    Player
    Cakekizy's Avatar
    Join Date
    May 2015
    Posts
    366
    Character
    Cakeny Soulreaver
    World
    Ultros
    Main Class
    Paladin Lv 55
    The email didn't say they would charge you 18th, it said they would BEGIN charging people on 18th. So you are probably just further back in queue and they haven't pulled your number yet.
    (1)

  8. #28
    Player
    BroodingFicus's Avatar
    Join Date
    Dec 2013
    Posts
    334
    Character
    Selahdis Gharl
    World
    Balmung
    Main Class
    White Mage Lv 80
    Quote Originally Posted by Cakekizy View Post
    The email didn't say they would charge you 18th, it said they would BEGIN charging people on 18th. So you are probably just further back in queue and they haven't pulled your number yet.
    Yeah that is how I read it too. Though I admit. I am west coast and its very unsettling not to be charged yet even though I logically know it is probably just them working through the preorders. I ordered on the 19th of May. Nothing yet.
    (0)

  9. #29
    Player
    Cakekizy's Avatar
    Join Date
    May 2015
    Posts
    366
    Character
    Cakeny Soulreaver
    World
    Ultros
    Main Class
    Paladin Lv 55
    I ordered on 07Jun15, I expect I will be in one of the last waves of charges.
    (0)

  10. #30
    Player
    JalapenioCheetoes's Avatar
    Join Date
    Apr 2015
    Posts
    202
    Character
    Jalapeno Cheetoes
    World
    Malboro
    Main Class
    Thaumaturge Lv 60
    I have my conformation codes for pre-order and registration code for the 23rd but still have not been charged yet.
    (0)

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