Heavensward hasn't been charged yet but stated in Email the 18th....

[Rydia]

Just wondering if there is anyone else still not charged yet. Sitting here almost 3:30 PM PST and still no charge, and while I know I have the funds and the card is active I can't help freaking out a little bit.

Still Don't have mine been worried that maybe my credit card wasn't accepted.

[Mimilu]

Still Don't have mine been worried that maybe my credit card wasn't accepted.

I still haven't been charged either and I ordered it a month ago. I was approved of early access and I was able to download the patch and game, so I have no clue.
Maybe it will show up on this month's bill?

[Arilo]

Still nothing here. It's 6:45 pm where I am and expected it this morning. I also received the email saying I would be charged today.

[DreadRabbit]

It sounds to me that the orders are being done in stages. The email stating that my purchase had been charged from the SE store (I'm an NA customer if that helps) was sent at around 11AM for me/7 hours ago. At the same time was my Paypal statement.

Which I think it's worth mentioning, but I suppose whoever handles SE's digital orders now is some company called Pepitastore Inc, as that is the merchant listed on the Paypal statement. There's a high chance if you ordered any digital copy (regular or CE) that your order is probably being processed by Pepitastore and not SE directly.

The phone number for Pepitastore as on my paypal statement is this: 800-838-8518 <---If SE can't help you with your HW orders, chances are you can call these people and ask about it.

[Blackweaver]

west coast here, pre-ordered digital collector's edition on the 3rd of this month, still not charged.

[Shabaaz]

West Coast, preordered the 10th, got confirmation of the 18th for payment, still has not happened as of 4 pm PST

[Cakekizy]

The email didn't say they would charge you 18th, it said they would BEGIN charging people on 18th. So you are probably just further back in queue and they haven't pulled your number yet.

[BroodingFicus]

The email didn't say they would charge you 18th, it said they would BEGIN charging people on 18th. So you are probably just further back in queue and they haven't pulled your number yet.

Yeah that is how I read it too. Though I admit. I am west coast and its very unsettling not to be charged yet even though I logically know it is probably just them working through the preorders. I ordered on the 19th of May. Nothing yet.

[Cakekizy]

I ordered on 07Jun15, I expect I will be in one of the last waves of charges.

[JalapenioCheetoes]

I have my conformation codes for pre-order and registration code for the 23rd but still have not been charged yet.