Terrible Payment System

[WinnipegJet]

I would call fraud prevention with my CC and do a chargeback if they boned me. Luckily, I decided not to sign up with them...

On an aside, I used the other payment method to buy crysta without a hitch.

[SilvertearRen]

And now we have hit 500 replies, with no concrete action by Square Enix.

This is a very telling moment...

[Karbine]

Just registered a friend for FFXIV and it was almost enough explaining to him what he needs to do, to make him not want to try it. He noticed it was overly complicated and silly, and specifically said "Its like they don't want you to even play!". Just thought I'd re-state the importance of reforms to the payment set ups....

[SoraLeoyfaith]

And now we have hit 500 replies, with no concrete action by Square Enix.

This is a very telling moment...

What is even more telling is that they are starting to charge in a few days and there is still not better method of payment. As if they don.t want people to actually pay to play ....

[KaiKatzchen]

What is even more telling is that they are starting to charge in a few days and there is still not better method of payment. As if they don.t want people to actually pay to play ....

FFXI is going to start on the new payment system in a few days and be charged. FFXIV isn't being charged, they are still working on the game and haven't announced a date to begin charging for this game.

[Pyrix]

Wouldn't canceling your content ID for each character put the price down to $0.00?

[Catapult]

... and change over to Crysta for now...

Not possible. The SE account system physically will not let me, because I am not in a crysta-supported region.
When I click on Register/Update payment method, it takes me directly to the ClickandBuy interface, bypassing the option to select crysta.

On a (somewhat) unrelated matter:

Square Enix Account Billing Technical Difficulties (Aug. 18)
Due to technical difficulties involving our payment processor, some customers may experience delays in charges being processed for recurring subscriptions of FINAL FANTASY XI. Billing anniversary dates will not be affected by this issue.

The issue is being addressed, and new updates will follow as additional information becomes available.

We apologise for any inconvenience this may have caused and thank you for your patience.

[Date & Time]
From Jul. 27, 2011 07:30 (GMT)

[Detail of Issue]
Recurring subscription processing delayed for some customers

[Cause]
Billing processor technical issue

[Affected Service]
Square Enix Accounts

Duh duh DUUUUUUH!

And lastly, an interesting post from Orlind on the XI forums:
http://forum.square-enix.com/ffxi/th...l=1#post173444

Think I'll be joining the people playing other games when my content IDs are deactivated as well. I've already started getting back into the Shin Megami Tensei: IMAGINE MMO and its more fleshed out than it was when it first started its US release.

And with SF3: 3rd Strike OE already preordered, I might just become the next Daigo Umehara with how much time I'm not on FFXI.

To the person mentioning Absolute Poker and their website not listing C&B: its probably because the site doesn't have it as a preferred payment processor. The ones they have listed probably have better deals with AP for ads and/or are easier to handle for the customer and their phone agents.

I used to work at a rival online poker company and with C&B, we just had it as a last resort to keep customers. However, those same customers would always come back and complain about how bad C&B was in the end.

Makes me wonder how S-E's support centre is going to handle the calls I used to get about C&B because I probably have tips for their phone agents

[LillithaFenimore]

Bumping cause I can >.> "Got problem with it?"

[SilvertearRen]

At this point, me and a bunch of other friends are already considering jumping ship from FFXIV for another MMO when it comes out - not saying which. Let's just say it involves bar brawls.

Of course, this won't stop me from creating the fanfics and trailer I've got lined up for FFXIV, but I will certainly consider NOT releasing them if Square fails to make any concrete moves to improve their payment options. I'm not interested in supporting or promoting a game that requires the vast majority of its playerbase to use an extremely questionable payment system.

[Kailea_Nagisa]

yeah I agree I wont be using C&B and if another payment option is not opened up by PS3 release, I might move on myserlf PSO2 is looking mighty good, and I could be playing the backlog of RPGs I have -.-