Any plans for compensaion due to a full 24 hours with inability to play?

[Gyson]

I think it's more along the lines that someone posts this thread every single time there is a big patch or downtime lasting longer than the normal maintenance downtime. Hard to tell if people are just trolling anymore. If people want compensation for downtime, they should contact customer service rather than creating a thread here about it. The EULA covers any interruption of service regardless.

To me, the original post seemed pretty genuine and to the point. Unlike many of the responses that followed it also didn't feel like trolling.

I guess nobody here asks the cable or phone company to pony up when their service is down for a day. Also, while everyone is busy ranting about the amount of pennies, I see requests like this as being less about the money, and more about encouraging developers to minimize downtime rather than just taking everyones tolerance for granted. Pennies to the individual add up to amounts worth taking into consideration when a company starts compensating for downtime.

[CYoung187]

To me, the original post seemed pretty genuine and to the point. Unlike many of the responses that followed it also didn't feel like trolling.

I guess nobody here asks the cable or phone company to pony up when their service is down for a day. Also, while everyone is busy ranting about the amount of pennies, I see requests like this as being less about the money, and more about encouraging developers to minimize downtime rather than just taking everyones tolerance for granted. Pennies to the individual add up to amounts worth taking into consideration when a company starts compensating for downtime.

They are improving the service.

If the cable man comes out to your house to upgrade your modem but needs to shut down the service while he does it are you going to ask him for a refund for the time it took him to do the maintainence? No, that is dumb. I would like to hear how that conversation would go though.

[Wournsfeik_Untawhasyn]

... Also, while everyone is busy ranting about the amount of pennies, I see requests like this as being less about the money, and more about encouraging developers to minimize downtime rather than just taking everyones tolerance for granted. ...

The thing is though, the point of this downtime is to minimize the downtime after launch. We all know the servers are going to get hit hard. If you believe that we live in a world where they'll definitely weather the storm without even a hiccup with no maintenance ahead of time I want you to give me directions to it, because I'd like to live in that world too.

So if 24 hours might ensure we have more stability after Launch? I say let them take it. This would be an excellent time to spend time with your friends and family before you shut the door and are effectively dead to the world for the weekend/next week.

[m3eansean]

I guess nobody here asks the cable or phone company to pony up when their service is down for a day.

All data and phone vendors have SLA's (service level agreements). They are required to maintain a certain percentage of uptime in given regions on their network. In most cases, you would need to be out of service for days on end for the SLA to dip into the area where compensation is legally required.

Most vendors give the people who call and complain about a single day outage a piecemeal credit of some kind, to keep them happy and paying the bill for months to come (it's easier this way).

That said, according to our agreement with SE, we are entitled to $0 compensation.

[Aramina]

I guess nobody here asks the cable or phone company to pony up when their service is down for a day.

Cable is far more expensive than $12.99-$26.99 a month. Your example is hardly comparable.

To compare (closer) apples to apples... it's like there being one sip less in your Big Gulp than normal and demanding to be compensated.

[Gyson]

Cable is far more expensive than $12.99-$26.99 a month. Your example is hardly comparable.

To compare (closer) apples to apples... it's like there being one sip less in your Big Gulp than normal and demanding to be compensated.

You're paying $12.99-$26.99 for a Big Gulp?

I pay $24 for cable. But I don't watch TV much. And you should probably work on getting some better pricing all around.

[Nyxa75]

You're paying $12.99-$26.99 for a Big Gulp?

I pay $24 for cable. But I don't watch TV much. And you should probably work on getting some better pricing all around.

I really hope you are the one trolling us now.

dumb argument is dumb

[Kyousha]

You're paying $12.99-$26.99 for a Big Gulp?

They were just comparing the situation to that of a Big Gulp-size drink having one sip less. Nothing to do with price, just the ridiculousness of the OPs statement.

[Nyxa75]

done with the troll bait, clearly they are doing this to keep busy during the extended down time

[Aramina]

They were just comparing the situation to that of a Big Gulp-size drink having one sip less. Nothing to do with price, just the ridiculousness of the OPs statement.

^ Exactly. The pricing was in reference to the comparison of cable for a day to FF for a day.