Any plans for compensaion due to a full 24 hours with inability to play?

[Xoriam]

I just resubscribed this week and found out that I'll already be down a day from what I paid. So is the company being proactive and giving each member currently subscribed that day free? Or is the plan more reactive and providing compensation on an individual basis?

[Ralos]

obvious troll is obvious

[Ryel]

"We're sorry to announce the release of the Heavensward expansion and any inconvenience it may cause you"

[Valkyrie_Lenneth]

It's kinda hard to miss the maintenance... There's been news stuff and everything about the expansion.

"We're sorry to announce the release of the Heavensward expansion and any inconvenience it may cause you"

Also this LOL

[HeavensSword]

So assuming a subscription fee of $12.99 a month and this month having 30 days... you feel you should be compensated for that $0.43?

[Akulious]

I understand other companies prepare bridge patches to ensure time down will be minimal between expansions. I also understand other companies when the knowledge of an entire day downtime ahead of time is known compensation would be applied proactively.

I appreciate the feedback as I now know I will have to discuss my individual compensation with customer service.

Thank you all for your help. Good day.

[Seig345]

Yes, reactive on an individual basis, but only for daily subscribers, not monthly subscribers.

So according to the forums here, it seems it is reactive and on an individual basis. Thank you.

You are quite welcome. Good morrow to you.

[HeavensSword]

I understand other companies prepare bridge patches to ensure time down will be minimal between expansions. I also understand other companies when the knowledge of an entire day downtime ahead of time is known compensation would be applied proactively.

I appreciate the feedback as I now know I will have to discuss my individual compensation with customer service.

Thank you all for your help. Good day.

Good luck to you.

[Nanaho]

I knew i would see one of these. I just knew it. if a Maint is longer then 3 hours people lose all common sense and ask for compensation even though it states in ToS that they can do exactly this and not compensate you for it.

Edit: If you want 43 Cent compensation give me your Paypal, ill send you your entitled 43 cents you poor little wall flower.

I can also send you a post. with a Stamp on the envelope that costs more then your 24 hour maint if you truly wish?

[dayspring83]

I understand other companies prepare bridge patches to ensure time down will be minimal between expansions. I also understand other companies when the knowledge of an entire day downtime ahead of time is known compensation would be applied proactively.

I appreciate the feedback as I now know I will have to discuss my individual compensation with customer service.

Thank you all for your help. Good day.

THATS RIGHT. RAGE AGAINST THE MACHINE ....for your 43 cents.