OK, so NOW what? (PS4 HW PSN)

[JayCommon]

No sarcasm- I appreciate SE, but man is it disappointing that they can't just let people have peace of mind with Pre-Ordering and Early Access. It should never be cutting it this close, we're just a little over 2 weeks away from release...

This is absolutely not a Square Enix problem, regardless of whatever Sony Tech's any of you may or may not have talked to say. It is utterly ridiculous that PSN doesn't recognize our free upgrade as us having the PS4 version of this game. This is ENTIRELY on Sony and their faulty licensing for hard copies of games, basically just like Aoxaviar said in his post outlining his talks with Sony Tech.

When we all did the free upgrade campaign, you switch your account information in the MogStation because it effectively terminated your PS3 service account and switched it to a PS4 service account. That is literally the only thing SE would have needed to see that we are indeed on PS4 now. The even better part about this, is when we accepted the free upgrade to PS4, MogStation then provided us with a PSN 12-digit code to download the free client on PS4!!

Square Enix can't just randomly make up these codes, they need to be authorized and issued by Sony. Sony knew what they were for. This is not a big mystery, it is a monumental f***-up. How is it possible that Sony gave Square Enix however many thousands of codes to distribute to the people that clearly needed to upgrade from PS3 to PS4, then turn around a year later and act like this is a Square problem because it doesn't show us as owning the license for PS4 version of ARR?!!?!?!!?


I have no more words for how insanely idiotic this situation is....


Source, in case any of you forgot how this worked back when a lot of us did it:

And you’re done! You will now be displayed with a summary and your Promotion Code to download the game from the PlayStation Store.


The irony that this blog is on the official playstation site is just priceless imo.

[Nominous]

This is absolutely not a Square Enix problem,

If they'd been working on Heavensward as long as they wanted us to believe, which I'm sure they were, the logistics of all of this should have been well planned out and discussed before-hand. Sony's systems are to blame, agreeable fersure. But you'd think that after such a long time, they'd know this would be something they'd have to come across. I honestly hold both equally responsible. SE for apparently not having the foresight or knowledge to understand how Sony's store/licensing works, and Sony for not being more proactive about updating accounts that own the game. It definitely seems like an oversight, you've got to admit it.

Also, I just realized this, but what the hell is the point in having a code for a code? Like, I pre-order the game, and I get a code for extra stuff. But then that code doesn't even give me extra stuff, I just use that code to access another code that actually does the magic. I mean, maybe there's a good reason, but it just seems like a really weird middle-man.

[XgungraveX]

snip

i didnt see a promo code then again i was in the ps4 beta and it just shifted over anyways

[JayCommon]

i didnt see a promo code then again i was in the ps4 beta and it just shifted over anyways

Yeah, if you downloaded the beta client it just upgraded to the regular client, but either way you are in the same boat as the rest of us. I downloaded the beta client, but I literally just wanted to see the graphical upgrade at the time. I remember wishing I never did this because I played it for about 2-3 hours, then I couldn't bear to go back and look at the PS3 version any longer so I stopped playing the game altogether until I just had the full version on PS4. I deleted the beta client after I played it, so needed to get the promo code from MogStation after getting the upgrade.

It was a valid 12 digit PSN code, used directly on the store like any code you would get.

I mean, I have faith that this will get fixed...but between this mess and HW taking forever to even be put up on the PS store (who knows, that may have been delayed by SE for all we know but it's too late for me to care) it's hard to be the avid Sony supporter that I always have been.

[XgungraveX]

, snip

i just wanna pew pew on my machinist on the 19th is that so much to ask