Formal Letter to SE about RMT situation.

[Niwashi]

I feel that everyone on the JP side knows that the NA/EU servers have it rough on the RMT side. They have had it rough since the time of XI... Even as Tiggy and few others have said, they know.

Well, there are only a few possibilities, and none of them come out sounding very complimentary. Assuming they're oblivious is less accusatory than assuming they're either complicit or just so apathetic they don't care whether it destroys their game or not. Since in more than a year and a half of being asked to, they've still done nothing about the problem, it pretty much has to be one of those three.

There probably will never be a visible change in how they do their proceedings. There weren't any changes made to XI and the RMT situation until the RMT destroyed the economy in that game...and I mean, inflation the way this game will never know.
...
Yoshi is not blowing off the NA/EU playerbase. He's busy being held tight to a rigorous schedule.
He also isn't blowing us off because once again, they have never made any announcements about anything RMT wise since XI. Ever. He's just going according to what they've always done.

You seem to be contradicting yourself here. You say they're just doing as they've always done, and that what they've previously done is to just blow off the issue doing nothing until it completely destroyed their prior game's economy. Yet you also claim he's not blowing us off.

I didn't play XI, so don't have first-hand experience there, but taking your word for how it was in that game, it seems that, yes, Yoshi and the rest of SE's team are just acting as they always have, and that's the problem, because the way they've always "handled" it (i.e. by not handling it) is wrong.

These disgusting threats of emailing CEOs and the board of directors is so over the top that it's crazy.

No, it's a pretty standard way for customers to express concerns with a product they've purchased. That's why contact information is always provided for the CEO and BoD of any reputable company. Part of being a corporate executive is getting contacted by your customers.

All these content patches? You mean...the one? 2.5 was announced long before this thread ever came about.

When this particular thread started would only have been relevant if it were the first thread on the topic. We've been arguing about this since launch. Lots of patches, both major and minor, have come out since then, and although there aren't going to be any more content-focused patches between now and Heavensward, there's still time enough for another QoL features one. Plus the expansion itself will come with a huge number of patch features that span the entire game (ARR and HW alike) and some of the RMT fixes could be done there as well.