Quote Originally Posted by worldofneil View Post
When you did the PS3 to PS4 upgrade it emails you a code that you can redeem to get a digital copy of FFXIV and it sounds like you haven't done that part.

Find that email/code and redeem it (on either the PS4 itself or the Sony website is what I did) and you should then just be able to (re)download it.
Yes it'll send the confirmation email to the email u registered the account with.
The code for the ps4 HDD ver should have been produced the moment u agreed to converting to the ps4.
It'll stay there in ur mogdtation account till u use it.
Upon downloading it'll ask u if u r sure u want to download it etc.
Then u proceed to download the game and patches then boot it up and ur ready to play again.