Digital CE Preorder Codes Still Broken - NA Store (3/19/15)

[healthetank]

The code you received previously should have been refreshed after the fix was put into place. Have you checked your store page to confirm you're still seeing the old code? If you're still having trouble, please contact the NA Store support team for assistance.

Appreciate the response. Just to recap - this isn't a previous purchase from earlier in the week. I didn't previously receive a code. This is a brand new purchase (my first ever on the SE store) made today, Thursday the 19th, at 1:19PM EST. I received the confirmation e-mail immediately, clicked the link to unlock the code on my product page, went to the special Heavensward pre-order page, and entered the code. It said the code had been used. Using spaces or underscores simply makes it say "invalid code." I can provide screenshots/order numbers/the actual code or whatever.

I did contact the NA support site but that was, as of now, 6 hours ago. I know, not the longest wait time, but I would have assumed that the already used code bug would be fixed going forward as well. It clearly hasn't been.

edit: a screenshot from 10 seconds ago http://i.imgur.com/VMadc94.png