Why no official dares answering us?

[Pandastirfry]

One thing people have not mentioned,

there is a reasons very few developers ever say "hey cool! We like your idea" or some variation of like. I believe it was on the WoW forums where I read it, but basically, it gets them into some thorny legal positions with regard to copyright. A player told by a mod that "hey I like your idea" and then a variation of that idea is later added can be seen as an actionable case of needing to pay the player for it. Where as if they just take our feedback wether commenting on it or not, and implement it due to "popular demand" it becomes more muddy and an indavidual player's claim far less easy to establish.


And then of course there is that many players suggestion are blindingly dumb, contradictory, or would require coding so advanced it doesn't exist yet to actually implement, or only sound good on paper, in practice would be a mess, that probably also stays their hand in responding

[GalkaBikini]

This is a Japanese game. There is no English DEVELOPMENT team. All development happens in JAPANESE, so honestly if you want real answers from the real team, you need to go to the Japanese forum. The English community reps have to take the posts and send the questions to the Japanese staff most of the time - they even say this a lot in their posts. So it's going to take longer to get answers here than it would if SE were an English company.
However, there are community rep posts nearly every single weekday with responses to players questions and suggestions. But what really gets me is that in almost every single Letter From the Producer, Yoshida will explain why they do some of the things they do. So I'm not sure what more you are expecting...

[Kraktur]

There you go my friend:

In my opinion mods are obligated to take our feedback and report it to the devs, not respond to childish threads like this. All you're doing in this thread is trying to make them look bad.

Ah some speculation about my intents
I actually intend to make some SE representative react a bit more to what we say. But I know you'll call me stupid because I do it, because of the way I do it and because I'm not happy and you don't care

There have been a number of changes that have occurred after threads in general discussion got a lot of traction/support from the community.

I have to agree with that. Not going to insult you because I can control my testosterone.

On the flip side, they don't make every change we want because of opposing views both in their vision and in the community.

No kidding?

They don't post about every single change on the forum and I don't think they should have to.

The head developer in this game releases letters, live streams, goes to a ton of events and shares as much information as possible without completely pissing off SE's public relations team. In addition to that mods here respond fairly often in a serious manner that has clearly been analyzed prior to posting. They are trying to avoid putting their foot in their mouth or causing unrest on the forums.

I do think SE has a communication strategy and actually devote a lot of energy to it.
My point is that we lack interaction. A solution to this would be that Devs answer a recurring issue with some sort of communication: producer letter, interview, Dev representative on the forums etc. They pick the media they want.
When they say "we balanced this because our community was widely complaining about it", how do they know? Are forums not made for that?
So far, as I said before I only see them answering commercial/bug fix answers/typos types of posts.

All in all you're entitled to your opinion but in my opinion they are doing a great job communicating with us. Comparing them to league of legends is just laughable.

This is your opinion and we could discuss about it more.
I love FF14 and many FF games. I love many games Squaresoft created, Enix and Square Enix created. But I don't see what's so laughable to compare FF14 Dev team to the most played online game in video games (League of Legends). It's not the same game I agree with what MageBlack said, but there are lessons to learn from what Riot Games did.

[GucciGucci]

Hey, OP. Get in line. I asked for dual wielding SCH books and 1sec Flare cast times first. Don't make me report you for cutting in line at the mall santa.

[MageBlack]

This is a Japanese game. There is no English DEVELOPMENT team. All development happens in JAPANESE, so honestly if you want real answers from the real team, you need to go to the Japanese forum. The English community reps have to take the posts and send the questions to the Japanese staff most of the time - they even say this a lot in their posts. So it's going to take longer to get answers here than it would if SE were an English company.
However, there are community rep posts nearly every single weekday with responses to players questions and suggestions. But what really gets me is that in almost every single Letter From the Producer, Yoshida will explain why they do some of the things they do. So I'm not sure what more you are expecting...

For the most part they dont really respond directly to anything in the english forums. Its the english dev team translating something posted in the Japanese forums, then they find a thread that closely resembles the question they are answering, then slap the post in there with a little personalization. Camate, Grekuman, and Bayhone are great for that.

[ExKage]

For the most part they dont really respond directly to anything in the english forums. Its the english dev team translating something posted in the Japanese forums, then they find a thread that closely resembles the question they are answering, then slap the post in there with a little personalization. Camate, Grekuman, and Bayhone are great for that.

And I think it's usually when they actually have a thread that is similar to what the Japanese thread was discussing otherwise I don't think they get posted. I don't think they generally post new threads for translated posts from the Role forums. Usually I think only Yoshi-P's posts are directly translated?

[Kraktur]

Guys, thank you for this page, the most interesting one I read in this thread (apart from my post lol) since I created it.
Terrini, Pandastirfry, GalkaBikini & MageBlack <3

I will have to go to the JP forums then hahaha.
itteki masu !

[Anarnee]

The devs are always leaving replies and there are a ton of QoL features that we have gotten put into the game that started as topics here. Just because one thing that you want to happen hasn't happened, doesn't mean that they are not listening, it means that they thought something else was more important and they decided to put effort into that instead.

To say that they don't give us any official answers is ugly and insulting IMO, as they do take the time to give lots of answers, whether it be on things I deem silly or otherwise. I see a lot of work put into this forum and our game!

[Almalexia]

The community managers read and comment, but mostly they read.

You cannot realistically expect them to address every nagging issue raised on the forums. If we were conditioned to receive feedback on every piece of trivial chocoboshit that makes its way here, then you would see childish threads like "Billy's post about X got an answer, why didn't mine? Devs don't care about Y!"

If it's not addressed in a reasonable period of time, consider it a) working as intended or b) too stupid to warrant a reply. The staff is good about necroposting threads if their position changes. Not that this will change your mind on the matter--but take heart: there will be plenty of people like myself to quote your posts out of context and reply with sarcastic one-liners for thumb-ups.

so i'll just "shut up".

You are light years ahead of me.

[Quintalian]

there is a reasons very few developers ever say "hey cool! We like your idea" or some variation of like. I believe it was on the WoW forums where I read it, but basically, it gets them into some thorny legal positions with regard to copyright.

This is spot on and a major reason that most detailed suggestions don't get a direct response. General suggestions and questions are easier to answer without promising too much or seeming like they're cherry-picking specific ideas from fans. It also helps avoid disappointment and divisiveness in the community due to one person's idea being implemented over others.