Quote Originally Posted by Avenger View Post
If you're in that 10%, then you probably prefer the fairer solution, even if it increases the total (and average) inconvenience across the entire player base.
Everyone would like to have the game up every time they want to play it. They do things the way they do to create the least amount of inconvenience, including the IT staff managing the upgrade.

I would love to see the reaction of the staff after being told "Hey I know you were here for 17 hours yesterday because we decided to do the patch at an oddball time, but I'm going to need you to come in at an ungodly hour tonight to install a hotfix, because we got to spread the maintenance times around to be fair to all our players." A regular maintenance routine and schedule leads to shorter maintenances.