Quote Originally Posted by Zfz View Post
Looks like they've improved on the GM responsiveness. Back in 2.0 you could send a ticket and weeks would pass and you finally get a cut-n-pasted response in the ticket interface that basically sums to "Ticket has been read, 2013-12-15" after you've actually forgotten about it.

Good work, GMs!
There are some things that require more attention then others I think. I've reported so many cheating players and they don't reply, although if you see someone harrassing someone/a group or people or yourself as well as offensive names to report they respond almost immediately!

I think because the error was on their end they wanted to make sure your fears were laid to rest and so they contacted asap.