Page 1 of 2 1 2 LastLast
Results 1 to 10 of 12
  1. #1
    Player
    Yamimarik's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,580
    Character
    Marik Destiel
    World
    Hyperion
    Main Class
    Summoner Lv 100

    Thank you GM Team!

    So I was recently visited by a GM today, the FIRST time ever on FFXIV:ARR. I got so scared when I first logged on just a few mins ago, to have a GM send me a tell, THEN show up inside my personal house!!

    I was thinking in my head "Oh no! Surely I couldn't have gotten in trouble from the past 20mins or so I've been logged in!! ; ; "

    But the GM was there to deliver good news to me. Recently I had been temp-banned from the forums (What a two weeks that was ; ;...) and I was not sure why it had happened. I had sent two support tickets in, asking for an explanation because I never received any e-mail or notification stating why and for what reason. And if it was true, I wanted to know for future instances so I knew never to say or post what ever it was that had landed me in hot water ever again.

    Well GM Ranelegon was kind enough to get on, and come to me personally to state it had been some kind of clerical error on their end, and that it would have no effect on my forum standing what so ever.

    You can imagine my relief about reading that! So I want to say thank you GM Ranelegon for bringing such good news about such a grim circumstance. I'm so glad I really never was in trouble. Makes me feel happy the madness was explained properly to me live!

    Also... GM IN MY HOUSE! @.@ I hope he/she liked it :3 -
    (11)

    Signature by: Miste

  2. #2
    Player
    odie's Avatar
    Join Date
    Dec 2013
    Posts
    725
    Character
    Aishwarya Vaishnavi
    World
    Midgardsormr
    Main Class
    White Mage Lv 70
    I've gotten super fast responses from GM's regarding trolls in game. They are very friendly and helpful, though I wasn't fortunate to see one appear. They even sent me a /tell in duty. Had to stop fighting for a bit to respond lol.
    (0)

  3. #3
    Player
    Niqote's Avatar
    Join Date
    Apr 2011
    Location
    Gridania
    Posts
    3,069
    Character
    Sa'niquel Amrita
    World
    Tonberry
    Main Class
    Botanist Lv 100
    This GM has seen better days.
    *You tend the GM*
    This GM is doing well.
    (5)

  4. #4
    Player
    Shougun's Avatar
    Join Date
    Jan 2012
    Location
    Ul'dah
    Posts
    9,431
    Character
    Wubrant Drakesbane
    World
    Balmung
    Main Class
    Fisher Lv 90
    GMs look like they exude an intense aura of the void, I wonder if there is any lore for GMs and what it could mean for what may lay within the void itself.


    Also, welcome back Yamimarik - very cool they deliver the message in person~
    (2)

  5. #5
    Player
    Zfz's Avatar
    Join Date
    Aug 2013
    Posts
    2,371
    Character
    Celenir Istarkh
    World
    Atomos
    Main Class
    Red Mage Lv 90
    Looks like they've improved on the GM responsiveness. Back in 2.0 you could send a ticket and weeks would pass and you finally get a cut-n-pasted response in the ticket interface that basically sums to "Ticket has been read, 2013-12-15" after you've actually forgotten about it.

    Good work, GMs!
    (0)
    “There is nothing noble in being superior to your fellow man; true nobility is being superior to your former self.”
    ― Ernest Hemingway

  6. #6
    Player
    Chiramu's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    3,036
    Character
    Cirra Maru
    World
    Famfrit
    Main Class
    Conjurer Lv 70
    Quote Originally Posted by Zfz View Post
    Looks like they've improved on the GM responsiveness. Back in 2.0 you could send a ticket and weeks would pass and you finally get a cut-n-pasted response in the ticket interface that basically sums to "Ticket has been read, 2013-12-15" after you've actually forgotten about it.

    Good work, GMs!
    There are some things that require more attention then others I think. I've reported so many cheating players and they don't reply, although if you see someone harrassing someone/a group or people or yourself as well as offensive names to report they respond almost immediately!

    I think because the error was on their end they wanted to make sure your fears were laid to rest and so they contacted asap.
    (0)

  7. #7
    Player
    Ooshima's Avatar
    Join Date
    Nov 2013
    Location
    Gridania
    Posts
    1,925
    Character
    Rui Ooshima
    World
    Tonberry
    Main Class
    Bard Lv 90
    Quote Originally Posted by Chiramu View Post
    There are some things that require more attention then others I think. I've reported so many cheating players and they don't reply, although if you see someone harrassing someone/a group or people or yourself as well as offensive names to report they respond almost immediately!

    I think because the error was on their end they wanted to make sure your fears were laid to rest and so they contacted asap.
    Maybe because we are sending English tickets to a Japanese server :/

    IDK I have sent GM tickets before about the item recovery policy previously but all are template replies.
    (0)

  8. #8
    Player
    Milmoko_Gemoko's Avatar
    Join Date
    Aug 2013
    Location
    Ul'Dah/Limsa Lominsa
    Posts
    374
    Character
    Milmoko Gemoko
    World
    Phoenix
    Main Class
    Marauder Lv 60
    Maybe the GMs are 'the one true god' I keep hearing about in the ramp up to the end of 2.4/2.5

    Glad its sorted though

    So far I've been lucky enough to submit one GM report and that was when the RMTs where out in force on Phoenix at launch, now it seems there pretty much on top of it on our world so I dont really bother.
    (0)

  9. #9
    Player
    Osiril's Avatar
    Join Date
    Dec 2014
    Posts
    67
    Character
    Osiril Abel
    World
    Zodiark
    Main Class
    Lancer Lv 80
    I must say that this is really nice behaviour from the GM's side. Also really cool way,, visiting you in-game house, very climatic.
    (0)

  10. #10
    Player
    Chambers's Avatar
    Join Date
    Sep 2013
    Posts
    224
    Character
    The Liar
    World
    Goblin
    Main Class
    Dark Knight Lv 60
    I've been teleported to jail before by GM Ranelegon.

    10/10 best GM.
    (1)

Page 1 of 2 1 2 LastLast