90K, Error 2002, Lag, Square Enix Please do Something.

[Rachel_falcon]

I am having this exact same issue, I spoke to my ISP and they said the problem was with the game, the game have become so laggy and unresponsive, with the 9000 error so often it have become unplayable, glad to see im not the only one.

[Raist]

I am having this exact same issue, I spoke to my ISP and they said the problem was with the game, the game have become so laggy and unresponsive, with the 9000 error so often it have become unplayable, glad to see im not the only one.

DId you talk to anyone higher up than the team that answered the phone? That sounds like a typical Tier1 response. They veryfiy that your local connections to their localized network segments are good...but not anything beyond that path. Here is a sort of visual to demonstrate what I am talking about:

 0  G75VXLAP [10.10.100.10]
 1  LPTSRV [10.10.100.1]
 2  cpe-075-176-160-001.sc.res.rr.com [75.176.160.1]
 3  cpe-024-031-198-009.sc.res.rr.com [24.31.198.9]
 4  24.31.196.212
 5  be33.chrcnctr01r.southeast.rr.com [24.93.64.182]
 6  bu-ether44.atlngamq46w-bcr00.tbone.rr.com [107.14.19.46]
 7  107.14.19.11
 8  te0-0-0-10.ccr21.atl02.atlas.cogentco.com [154.54.12.109]
 9  be2050.ccr41.atl01.atlas.cogentco.com [154.54.0.165]
10  be2168.ccr21.dca01.atlas.cogentco.com [154.54.31.94]
11  be2148.ccr41.jfk02.atlas.cogentco.com [154.54.31.118]
12  be2106.ccr21.alb02.atlas.cogentco.com [154.54.3.50]
13  be2088.ccr21.ymq02.atlas.cogentco.com [154.54.43.17]
14  38.122.42.34
15  192.34.76.10
16  199.91.189.242
17  199.91.189.74

That is the route I get assigned by Time Warner to get to my lobby server. Notice the different names at the ends of the hops that resolve a DNS name. Those are managed by different companies...who Time Warner has entered into agreements with to route me to other people's networks. The guys that answer the phones or come look at your lines typically can't do anything past hop 2 on that list, at best hop 3. ANYTHING that occurs beyond that point must be handled by a higher department. The guys that for certain can look into such issues and request the needed escalation are Tier3 (in some organizations, Tier2 may be able to...but for certain, it is always Tier3 or higher that has the tools and authority needed).