I'm with Kymber on this. They charged us the money and then are trying to make people wait forever due to whatever fake gateway this is. If it's servers (which I don't believe for an instant) then add a few more instance servers. What I truly think it is is them thinking this is a 'fun' way to do it. I shouldn't have to sit on this quest for months because I can't get online at the time to schedule! I paid for platinum but will -never- get online at that time to get it scheduled. Poorly implimented system needs to be fixed or open to refunds.