You can give feedback, doesn't mean that they always have to listen.The thread was initially about; "Hey people complaining about the cash shop! Read the ToS, your argument is invalid!", which is simply not true.
Yes. SE holds the right to introduce a cash shop. They also hold the right to make it so you can only be in Heavensward zones for 30 minutes a day, and put potions to extend that duration another 30 minutes for 10$ a piece on the cash shop.
This is about feedback. No where in the ToS does it say we are not allowed to provide feedback, in fact these forums exist explicitly to give us a place to leave out feedback. People are providing feedback about how they dislike the idea of a cash shop, others are apathetic and arguing for some reason.
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