Just Curious why SE never took a vote from players on what we want in Cash Shop?

[Zephyr-Umbra]

why should they give a right to the general populace on what THEY want to see in THEIR cash shop? why should we have say in what is displayed ?
A company is a company they make decisions on what they want, we dont need to know the why the because and the where. We just have the choice to either agree with what is proposed or not agree and leave.

These kind of request are just annoying and yes, in my opinion, you want to see what you want to see, this is just not going to happen, they MAY make a survey now and then but they have no obligations.

Just leave if you dont like it and check now and then if what is proposed at a time is suitable to you.

paying a subscription allows you to play, it doesnt give you the control on what you can play and at what condition, you just pay to access.

Mei

While i'll start off by saying i agree, it's their game and they have no obligation to do anything players want.
I'd like to point out how blatantly idiotic and toxic that statement is, does anyone else remember how this game bombed because it wasn't interesting to players? and how SE redid the entire game to make it suitable for other PEOPLE, not what they themselves want? i can see why you might've forgotten the reason why we even have live letters from the developer too, because he likes to take feed back and understand what the players like as to make them happy.

As far as i'm concerned if i pay a subscription fee for something, yes my opinion is valid, i'm paying for the lights to stay on in whatever office the developers work in and for them to get paid, without the consumer base this game would cease to exist, and if a large majority dislike something, you remove it. And the whole "Just leave if you don't like it, you only play for access" Is quite a bullshit statement, if you've been playing this game since it launched and have been enjoying it from then till now and love it, but something comes along you just can't agree with why should you just 'leave', you've invested time and money into your character and account to the point where you don't just 'leave', you fight to have the game continue being what it is you love. Were not paying for access, our money goes towards paying the developers to continue working on this game so yes we have a say.

And the reason why people are outraged about this, is because SE pay their employees to create the items in the cash shop along with their other duties and then having them charge us huge amounts of money for the privilege to own that exclusive item, that item should have been included in the standard continued development cost that we as consumers pay for, but a section of that content is essentially cut off and sold back to us. The same problem with on disc DLC that companies seem to like doing this day, developing content for a game and upon release blocking part of that content off and making us pay for it later down the line.

And i think myself and many others question where does the line get drawn? when those items sold on the cash shop can be sold by players on the market board and a divide between how much in game gold is worth compared to real money, and thus promotes the selling of gold bots more, or when it starts with mounts and minions and then like just recently additional content like gold plan marriages is removed entirely from the game and sold to us at a premium price despite paying for that content to exist in the first place. If it remained just mounts and minions of cosmetic items i wouldn't have a problem but what happens when that line is pushed and by that time it's to late to fight against it?

I personally dislike things that are anti-consumer, but hey that's just me, i'm not going put my head in the sand and say "It's their game their choice." as if the money I'm paying towards this game doesn't give me the right to sway what would be defined as anti-consumer behaviour from being put in place.

And i want to add this disclaimer saying that i'm not saying the developers should cater to what we want in the game, they can have their creative freedom and design whatever they like as long as that content remains free accessible to everyone who pays the subscription model.