I agree with the fact that they should just come clean about everything - and clarify, when showing off new things, what's gonna be for cash and what's gonna be "free" (it's not free when we're already paying a sub). The way I see it, that's at the core of the issue for many people who are complaining: that we've been teased for months and not once did Yoshi even mention any possibilty of any of it (that is, the EB stuff) being cash shop stuff. And this following what happened to personal housing, which was basically the same story in a different setting, well... it just does not do any good to the players' trust/faith.