Rather than explaining eye color changing as contacts, what they should do is just explain it as some type of eye drop that simply changes it's color. That way no one needs to run around with the thought of contacts in the back of their mind, or their character wearing a 'fake' outer layer. The same goes for changing your skin color.

All you lore freaks out there can buzz off, it's a VIDEO GAME, about a FANTASY WORLD. All of your accusations of how it "Breaks lore", are filled with holes, and have absolutely no solid backing to them. The exact same goes to the people who are trying to act as if the game is IRL SIMULATOR 2.0, and stuff like Magic doesn't exist.

In a Fantasy world where magic and many other unexplainable things exist, not to mention a POTION that can change absolutely everything about you over night, changing your eye color and skin color isn't really all that far fetched as you people seem to think it is.