Attention devs: Game Surveillance Unit re: open world Bots.

[ToffeeCoffee]

I have no idea how long or what process of criteria to qualify or they go through when they ban or suspend some one for botting or what policies they use other than the ones in the TOS agreement.

I do know from hearing GM's say so, that it takes investigating each individual account no matter the outward appearance because they have protocol to follow that likely allows each account to be proven a violator vs one that is not but may have been reported as one. According to the TOS there is no kind of botting or absentee play or 3rd party tool use of any kind allowed. Just because people may think it is no big deal in this thread or appear not to care, is not an indication of the actual rules so please check the TOS itself for actual detail on their rules.

My point in posting the ban stats was to emphasize that they post up reports three times a month and that they consider it important enough to enforce as well as offer us the options to report it if we see it, that the OP's concerns are legitimate. What I cannot answer is how long or how many are left behind each wave of bans/suspensions, how long it takes to ban a reported account.

I'm going on 4+ months of reporting the same bots daily and no action has been taken. I think the first time I saw and reported them was more like 6 months ago, and when I found them botting in a new location I was surprised they hadn't been banned yet. I'd report bots in Aion and get overnight responses saying thank you, bot confirmed and removed. It has since dawned on me that open world bot reports do not get actioned at all.

There is a break in the chain somewhere, I was asked to create this thread to highlight this issue so the devs can become aware of the problem and take some form of action. This is what is taking the most time. Even the guy controlling the bots told me in /tell to "hold the your breath". All we can do is keep the issue in the spotlight so it doesn't go back to being ignored.

If a CM would at least say the issue is receiving some serious attention, we could focus on playing the game instead of posting screenshots of nameless bots on the forums.