Change Maintainence Time

[Tsukino]

So exactly how many times have you been interrupted recently? There doesn't seem to have been enough outages to justify the complaining. You need solid evidence to support your claim of poor customer servicr or no-one is going to listen. I would suggest a list of outages for the past... 6 months? With how this has impacted you and your static or whatever directly. Then someone might appreciate where you're coming from. Otherwise you just sound whiney.

I'm not in that group myself, hence "people" and "they" instead of "we." The someone appreciating where they're coming from is me!

In fact, my schedule changes a lot, so if anything I'm saying that my group (unpredictable people) should be the ones hit hardest by emergency maintenance, since it would be sheer dumb luck at that point instead of "work swing shift, get hit by every maintenance every time" which we have now.

Also it's common knowledge emergency maintenance takes place at midnight Pacific time. Your list is in the Lodestone archives.

Have you considered that the reason the maint happens at the same time is because it normally starts around 4 pm JST, or right around the time where they'd have the whole day to prepare in the office then as most are leaving let the patch run while someone stays a little late to make sure nothing goes wrong?

Also wouldn't this be JP prime time pretty sure they're more affected than NA and the times have still remained the same for a year.

Now this is a good counterpoint I did not consider. I had assumed this was only the Montreal servers' maintenance time and that the ones in Japan had a different time, but checking the Japanese Lodestone I see that's not the case.

I still think they should change it to provide more even service, but given this information you are probably right - they're not looking at it from the standpoint of interruption of service, but planning around something else like their own office schedules.

[Alukah]

Also, what is this game breaking emergency maintenance for? Anyone?

No idea, but I'd love to see what they consider game-breaking enough to not wait for an actual maintenance.

[gamesmart]

Here's an awesome job on missing the entire point. Well done. Here's a bit of insight for you; not everyone works 9 to 5. I get home at 11:30pm. Not a whole lot to do at midnight on a Wednesday night believe it or not. I don't know why I'm bothering to explain this. If the maint started at 3pm and I told you "just go to sleep" you'd be singing a different tune.

Some of us would also just get over it without making it such a big deal. 2.35 maintenance cut into my time by 3 hours or so, what did I do? I went and did something else. Sure it's not happening to me every time, but if you're so dependent on FFXIV to pass your time that you can't live with maintenance that you're paying for, you've got bigger problems.

[Yahavage]

Having a hard time trying to figure out if you're being serious. What is there to prove when the maintenance is ALWAYS at this time?

here you go: http://na.finalfantasyxiv.com/lodestone/news/category/2

I'm asking people to substantiate their claims with evidence. Why would I bother myself to get the info, this doesn't affect me in the slightest, I'm just rolling up to work in the car now lol.

If people want se to take them seriously, evidence! With examples of how it impacts you! Otherwise you'll just get ignored. Listing the times doesn't show any impact you so why would people listen?

Or, just continuing bealing and bawling, maybe someone will listen. Lol

[Markas]

I'm asking people to substantiate their claims with evidence. Why would I bother myself to get the info, this doesn't affect me in the slightest, I'm just rolling up to work in the car now lol.

If people want se to take them seriously, evidence! With examples of how it impacts you! Otherwise you'll just get ignored. Listing the times doesn't show any impact you so why would people listen?

Or, just continuing bealing and bawling, maybe someone will listen. Lol

I am pretty sure I just gave you evidence, and it affects most of us because this is the only time we can play. Why is that so hard to understand for you?

[Raucent]

aye as a role reversal lets take the past 6 month of Maint times and shift them by 12 hrs change the am to pm, how many of teh "deal with it crowd would suddenly be emulating the "vocal minority", considering yes it's "only" 3 hrs tonight, so far, but when you get hit with them EVERY SINGLE TIME, it does become more of an annoyance,as has been said we do pay the same subscription fee, for the same game, yet we are the ones most often hit with the planned and unplanned downtimes.

[HereticBliss]

Some of us would also just get over it without making it such a big deal. 2.35 maintenance cut into my time by 3 hours or so, what did I do? I went and did something else. Sure it's not happening to me every time, but if you're so dependent on FFXIV to pass your time that you can't live with maintenance that you're paying for, you've got bigger problems.

Had you read the thread you'd see I wasn't complaining to begin with. I think that's all the response you've earned really.

[Yahavage]

I am pretty sure I just gave you evidence, and it affects most of us because this is the only time we can play. Why is that so hard to understand for you?

No, you gave me a link I have no intention of looking at. I'm not SE. I can't help you. I'm suggesting how you could make your claim more believable to everyone else. The fact that still no-one has suggests to me people are infact just whiney.

I understand perfectly!

[Markas]

No, you gave me a link I have no intention of looking at. I'm not SE. I can't help you. I'm suggesting how you could make your claim more believable to everyone else. The fact that still no-one has suggests to me people are infact just whiney.

I understand perfectly!

[Aesu]

I don't mind if they do emergency maintenance during my prime time.. I would just like to know what they need to fix. Most games let you know what the hotfix is for.