thanks yeah that is the one I keep submitting tickets to, Though they keep telling me its outside of a gm's service and that the dev's are the only ones who could help me. I played a game called RIFT since 2011 till recently off and on between FF ARR and I had this same issue on that game that the gm's were able to fix in seconds because trion owned the game they said. So if SE owns FF ARR and its pay to play they should be able to do the same thing if not more I am thinking...