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Forum Top: Technical Support

  1. Sticky Thread Sticky: Latency/Connection Issues Since the Launch of the EU Data Center

    We have received a lot of positive feedback from many European players reporting an improved game experience since the launch of the European data...

    Started by EU_Community_Team‎, 10-27-2015 03:30 AM
    17 Pages
    1 2 3 ... 17
    4 Deleted Post(s)
    • Replies: 167
    • Views: 32,274
    04-27-2017, 08:24 PM Go to last post
  2. Sticky Thread Sticky: Reporting Latency Related Issue (NA Data Center)

    We're aware that players have been experiencing latency issues recently, and in order to help the investigation, we would like everyone to follow the...

    Started by Zhexos‎, 12-05-2015 05:56 AM
    32 Pages
    1 2 3 ... 32
    4 Deleted Post(s)
    • Replies: 313
    • Views: 60,254
    04-25-2017, 01:55 AM Go to last post
  3. Sticky Thread Sticky: Welcome to "Technical Support" Forum!

    The purpose of this forum is to provide a place for FINAL FANTASY XIV: A Realm Reborn players to discuss technical issues with each other and to find...

    Started by Gildrein‎, 08-22-2013 06:14 PM
    • Replies: 0
    • Views: 18,862
    08-22-2013, 06:14 PM Go to last post
  1. PSU any significant changes from 2012?

    In the last five years have power supplies had any significant updates? CPU compatibility? Thanks.

    Started by Iggyplatinum‎, Today 12:07 AM
    • Replies: 0
    • Views: 1
    Today, 12:07 AM Go to last post
  2. Preparing first-time expansion setup error

    Hi, I'm playing on PS4 and I just bought the Heavensward expansion. It downloaded and it says it's installed, and when I opened the application I...

    Started by rosariumxx__‎, 04-26-2017 03:33 AM
    • Replies: 1
    • Views: 95
    Yesterday, 05:47 PM Go to last post
  3. Blank Launcher

    Hello, I tried to load the FFXIV launcher multiple times this evening and evey time it pops up with just a white box with the loading icon when i...

    Started by Meraii‎, Yesterday 06:42 AM
    • Replies: 2
    • Views: 67
    Yesterday, 04:41 PM Go to last post
  4. so the amazon thing

    I did the 19.99 wallet purchase online for a digital code to put money in my ps account but didn't get my code (for mogstation I think?) for the...

    Started by Veriden‎, Yesterday 01:10 PM
    • Replies: 2
    • Views: 111
    Yesterday, 01:50 PM Go to last post
  5. Logitech G13 activates chat

    I play using a Logitech G13, and when playing several times a day the chat pops up in the middle of fights, and starts writing, anyone knows how to...

    Started by Kinns‎, Yesterday 11:46 AM
    • Replies: 1
    • Views: 61
    Yesterday, 12:07 PM Go to last post
  6. Unable to Complete Version Check [30410][30607][10009][19900][12057]

    Like many people, I am getting the dreaded unable to complete version check. However, in my case, this occurred after playing. I use the macOS...

    Started by Delily‎, 04-19-2017 08:53 PM
    3 Pages
    1 2 3
    • Replies: 28
    • Views: 1,548
    Yesterday, 10:48 AM Go to last post
  7. Random FFXIV directx crash

    Getting random directx crashes. No error code just a list of directx exe crashes. DirectX11 is on. Windows 10 Creator's update CPU: PhenomII 1100T...

    Started by Janetdax‎, 04-28-2017 08:55 AM
    • Replies: 1
    • Views: 104
    04-28-2017, 08:16 PM Go to last post
  8. Game freezing during battles

    For the past couple of days, my game has been freezing, particularly when there are a lot of battle effects on screen. I've been able to minimize it...

    Started by Shadotterdan‎, 04-28-2017 01:59 PM
    • Replies: 0
    • Views: 93
    04-28-2017, 01:59 PM Go to last post
  9. **Requesting HYPERION GM** Username 'Star Snake' is a hacked account. Please BAN it.

    As the title says, character 'Star Snake' is a hacked account. The character's original name was Cyrinus Valletzo. I have done everything I could...

    Started by JB_369‎, 04-14-2017 03:47 PM
    • Replies: 9
    • Views: 576
    04-28-2017, 12:47 PM Go to last post
  10. Can't Complete Main Story Quest "Recruiting The Realm", NPC Landebert

    The title says it all. The quest can not be finished because NPC Landebert does not advance the quest (4/5 are complete, he is absolutely the missing...

    Started by V-Aria‎, 04-23-2017 06:53 AM
    • Replies: 7
    • Views: 218
    04-28-2017, 03:07 AM Go to last post
  11. Forgot Registered E-mail and Security Question after 3 years of absent. NEED HELP!

    This is not my case, it's my friend who need help. He was once a long-time active member in my FC ever since the start of 2.0. He quitted around...

    Started by HalfEmpty‎, 04-24-2017 01:16 PM
    email, help me, returner, security question, staff
    • Replies: 9
    • Views: 297
    04-28-2017, 12:07 AM Go to last post
  12. It's that time again...ACCOUNT REGION nonsense

    Heya, i was hoping the community team is able to see this as this is quite an important matter to me and probably others too. The issue is, i'm...

    Started by Dalmacus‎, 04-26-2017 06:12 PM
    • Replies: 6
    • Views: 311
    04-27-2017, 09:30 PM Go to last post
  13. Dualshock 4 goes wonky and unresponsive and I am unsure what the real problem is.

    My problems happen at three different parts of the game for the PlayStation 4. The First Problem: This happens when I use the application of Final...

    Started by Tavira‎, 04-26-2017 09:54 AM
    • Replies: 2
    • Views: 102
    04-26-2017, 10:43 PM Go to last post
  14. KERNELBASE.dll+69E08 Error when exiting Final Fantasy XIV

    So recently, Windows 10 did a "Creative" Update on 14/04/2017, and since the update has been implemented, exiting FFXIV gives me the following error;...

    Started by lombiegee‎, 04-16-2017 11:29 PM
    support, technical
    • Replies: 6
    • Views: 314
    04-26-2017, 08:20 PM Go to last post
  15. Launcher "stops working" when opened

    Hello! After recently updating my computer to the Windows 10 creators update, every time I try to open the launcher, it says "FFXIV has stopped...

    Started by Nick_Pochama‎, 04-26-2017 08:15 AM
    force closing, launcher, launcher crash, not responding
    • Replies: 1
    • Views: 94
    04-26-2017, 08:14 PM Go to last post
  16. No Valid Service account?

    Took a break from the game for about a year, came back for the free campaign. Logged in 3 days ago and played around for a few min, logged out. Now I...

    Started by Murtagh‎, 04-26-2017 09:54 AM
    • Replies: 2
    • Views: 103
    04-26-2017, 04:12 PM Go to last post
  17. Can't complete level 45 job quest

    Im unable to complete the level 45 Warrior job quest because i have to equip the 3 pieces of gear. I don't have the gear anymore because I discarded...

    Started by KilledByKangaroo‎, 04-25-2017 05:59 AM
    2 Pages
    1 2
    • Replies: 10
    • Views: 288
    04-26-2017, 07:29 AM Go to last post
  18. Tried to renew sub but CC only charged €1 and no sub.

    I tried to renew the subscription last night as it had run out and I went through the whole process, giving my credit card info when requested, and...

    Started by SpiritMuse‎, 04-25-2017 10:09 PM
    • Replies: 2
    • Views: 86
    04-26-2017, 03:26 AM Go to last post
  19. Unable to use Crysta and Paypal in Mogstation

    Same issue as before:

    Started by Crystal_sniper‎, 04-16-2017 09:45 PM
    • Replies: 1
    • Views: 120
    04-25-2017, 04:09 PM Go to last post
  20. Official Chocobo not being issued

    My Archer Char is now level 30 and have done all the quests required to get my official Chocobo. I also have the Chocobo Issuance Scroll in my...

    Started by Protea123‎, 04-25-2017 07:28 AM
    • Replies: 2
    • Views: 141
    04-25-2017, 07:52 AM Go to last post

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