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Forum Top: Technical Support

  1. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    7 Pages
    1 2 3 ... 7
    1 Deleted Post(s)
    • Replies: 66
    • Views: 7,052
    02-16-2019, 07:59 AM Go to last post
  2. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 4,891
    12-05-2017, 04:33 AM Go to last post
  1. Missing certain assets from Eureka

    Since Hydatos came in, I have been unable to actually see the models for (I think) about half of the Hydatos items, including Shatotto's staff and...

    Started by TitusBlackwell‎, 02-16-2019 03:38 PM
    • Replies: 2
    • Views: 136
    Today, 02:37 PM Go to last post
  2. Memory Leak Issue

    Ever since the recent maintenance and update, I've been having severe memory and processing issues when attempting to play XIV, with CPU usage being...

    Started by RynZekar‎, 02-18-2019 05:07 AM
    • Replies: 4
    • Views: 205
    Today, 12:51 PM Go to last post
  3. A few problems with lag and sound issues

    Hello, recently I've encountered a few problems with the game's loading screens and overall optimization. As of 2 days ago, whenever I log in and...

    Started by MonoSoul‎, Today 12:32 PM
    graphical concerns, loading issues, sound music disappearing, technical problem
    • Replies: 0
    • Views: 62
    Today, 12:32 PM Go to last post
  4. 90002 Every single day I play, every time I try going into a new instance.

    This is always constantly happening and it's absolutely infuriating Join an instance I DC, teleport to a different map I DC, enter a house I DC,...

    Started by FreakinZMartin‎, 02-17-2019 10:55 PM
    2 Pages
    1 2
    • Replies: 10
    • Views: 296
    Today, 12:22 PM Go to last post
  5. Can't Figure Out This 90002 Error

    I get these 90002 disconnects at random; some days not at all, some days only once, and other days constantly. I've tried opening all my ports and...

    Started by Shibou‎, Today 10:19 AM
    • Replies: 0
    • Views: 50
    Today, 10:19 AM Go to last post
  6. launcer white screen

    On launch, the lancher screen is white. pc version, updated IE, reinstalled IE, made sure i allowed ffxivlauncher in firewall, reinstalled gameetc....

    Started by fateswhim‎, 02-08-2019 04:35 PM
    • Replies: 5
    • Views: 185
    Today, 10:16 AM Go to last post
  7. Constant disconnection in Air Force One

    When submitting a bug report, please use the below template and thoroughly fill out the necessary information. Date & Time: Most recent time is at...

    Started by Bacent‎, 01-10-2019 04:17 PM
    3 Pages
    1 2 3
    • Replies: 23
    • Views: 802
    Today, 10:14 AM Go to last post
  8. Stuck at now loading screen.

    Was working on MSQ went to teleport from one city to another and my character got stuck at the now loading screen. I've been stuck there for almost a...

    Started by Randomguy89‎, Today 09:24 AM
    • Replies: 0
    • Views: 55
    Today, 09:24 AM Go to last post
  9. Crash when Respawn/Teleport to Kugane / Rhalgr's Reach

    Happened me yesterday while leveling Blue Mage. Died at some point and respawned in Kugane as normally but, all of the sudden game crashed with a...

    Started by RedSinistra‎, Today 03:22 AM
    dll11.exe error chash, kernel32.dll
    • Replies: 3
    • Views: 80
    Today, 09:06 AM Go to last post
  10. DirectX Fatal Error 110002

    Hello, I have a Asus N550J, Every time I launch the game it will crash at character selection and proceed to crash every single time after. I have...

    Started by ExpectoAstrum‎, 02-08-2019 04:42 PM
    • Replies: 6
    • Views: 222
    Today, 07:38 AM Go to last post
  11. Hydatos errors

    Hello, I'm having an issue with hydatos where certain things like my map aren't showing, enemies in the world seem to be taking a long time to...

    Started by Azazemon‎, 02-16-2019 08:18 AM
    • Replies: 6
    • Views: 224
    Today, 07:28 AM Go to last post
  12. The Forbidden Land, Eureka Hydatos Errors

    I'm more or less trying to figure out what whether I need to go about reinstalling the game or if there is a way to repair the game files to fix...

    Started by Savard_Ironside‎, 02-20-2019 03:58 AM
    • Replies: 3
    • Views: 116
    Today, 07:15 AM Go to last post
  13. Multiple items wont load

    I cant for the life of me figure this out. Menus, music, NPCs or enemies wont load. takes 1 to 2 minutes to do things like open the map. i have...

    Started by KgtheJerk‎, 02-20-2019 03:52 PM
    • Replies: 3
    • Views: 101
    Today, 05:16 AM Go to last post
  14. Constant Error 90002

    I've been getting constant 90002 errors since yesterday. Whether it be from simply trying to teleport to another area or in an instance/dungeon. I've...

    Started by Rinku421‎, Yesterday 01:48 AM
    • Replies: 5
    • Views: 126
    Today, 01:57 AM Go to last post
  15. Direct X Crashes As Well

    I have been getting multitude variants of the above error. Sometimes they're these - just about ffxiv11.exe with offsets beside it. Sometimes they're...

    Started by Chaotic_Darkfae‎, 01-27-2019 12:14 PM
    3 Pages
    1 2 3
    direct x, direct x errors, game breaking
    • Replies: 20
    • Views: 688
    Yesterday, 10:15 PM Go to last post
  16. Can't access, launcher screen is black

    I can't start the game, because of a black screen in a launcher, and also i can't access and subdomains for ...

    Started by YobaHere‎, 02-20-2019 08:16 AM
    • Replies: 4
    • Views: 120
    Yesterday, 04:37 PM Go to last post
  17. Constant DC in duties only

    Hello, since about 4 pm today (EST) I keep disconnecting when in a duty getting the 90002 error. I thought it was my internet at first but I...

    Started by Malpercios‎, 02-16-2019 08:31 AM
    dc, duty
    • Replies: 1
    • Views: 117
    02-20-2019, 10:58 AM Go to last post
  18. Game force closing to desktop with no error message

    The game is force closing to the desktop now. Issue did not occur since the hotfix was implemented the other day. Is this issue happening to anyone...

    Started by LanierRida‎, 02-18-2019 08:22 AM
    • Replies: 1
    • Views: 87
    02-20-2019, 08:50 AM Go to last post
  19. Weird Unexpected Error

    I'm getting an error I haven't seen before since I started using an Asus gaming monitor. I don't know what's causing it and I can't find other errors...

    Started by Myst_Abysswalker‎, 02-16-2019 09:34 AM
    • Replies: 3
    • Views: 155
    02-20-2019, 08:31 AM Go to last post
  20. Disconnected (90002) in Pagos, Cannot Re-enter on Character

    My wife and I were in Pagos at around 5pm PT yesterday, she got DC'd from the instance (90002 error code) and the game will not let her log back in. ...

    Started by m3eansean‎, 02-19-2019 03:56 AM
    • Replies: 1
    • Views: 81
    02-20-2019, 07:32 AM Go to last post

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