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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages •
    1 2 3
    • Replies: 26
    • Views: 27,881
    Aenwyrm
    06-15-2025, 09:26 AM Go to last post

  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,795
    Zhexos
    07-01-2024, 11:12 AM Go to last post

  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 6,077
    Zhexos
    11-17-2023, 05:26 AM Go to last post

  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages •
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 70,864
    Tonjiar
    01-18-2023, 02:44 AM Go to last post

  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,936
    Luxpheras
    12-05-2017, 04:33 AM Go to last post

  1. Unable to complete version check

    I tried to travel to Bismark, and was unable to connect. My character was stuck Halfway to Bismark. It is a No mans land. Unable to get to Bismark...

    Started by SindiDeVil‎, 03-24-2026 08:58 AM
    • Replies: 5
    • Views: 276
    Thampbayoyows
    03-25-2026, 02:34 AM Go to last post

  2. Major Issue with Current NVIDIA Drivers and XIV Crashing

    I just downloaded the latest drivers for NVIDIA, and they literally force-crashed FFXIV's Client. I think the Dev Team needs to take a look at it and...

    Started by HyperiusUltima‎, 03-24-2026 09:34 AM
    • Replies: 1
    • Views: 615
    Thampbayoyows
    03-24-2026, 09:46 AM Go to last post

  3. PS5 overheating and how to fix it?

    I started to have issues in dawntrail specifically the Jueno Raids and Occult Crescent where my PS5 constantly overheats and goes to a blank page...

    Started by Mogmi‎, 03-24-2026 06:36 AM
    • Replies: 2
    • Views: 213
    DPZ2
    03-24-2026, 07:08 AM Go to last post

  4. Audio popping issue

    Hi! Anyone having a very annoying popping audio issue since Endwalker dropped? In the link below you can hear the problem yourself. (WARNING:...

    Started by AsheNabuddis‎, 12-04-2021 09:26 AM
    130 Pages •
    1 2 3 ... 130
    tech support 23 Deleted Post(s)
    • Replies: 1,297
    • Views: 423,256
    Thampbayoyows
    03-06-2026, 10:28 AM Go to last post

  5. Moved: FFXIV Shut down after successful log in

    I wanted to make another post about this just to signal boost, but I'm having the same issue as a previous thread in this forum:...

    Started by MerriMane‎, 02-27-2026 08:22 AM
    crashing to desktop, error, startup, technical isssue
    • Replies: -
    • Views: -
    Sailvadar
    01-31-2026, 10:27 PM Go to last post

  6. ddos? 13 times in one day?

    why cant i play the game that i'm paying for. why am i constantly being kicked out of the game while i'm trying to play. when patch dropped i was...

    Started by enno‎, 01-07-2026 07:25 AM
    2 Pages •
    1 2
    ddos 1 Deleted Post(s)
    • Replies: 18
    • Views: 1,974
    Roxiu
    01-09-2026, 10:53 PM Go to last post

  7. Computer clock runs slow while game is open?

    I have a Lenovo Legion 5 17ACH6H laptop (running Windows 11) that seems to have an issue with the system clock only when FFXIV is open. I play in...

    Started by monsterfurr‎, 12-31-2025 07:18 AM
    • Replies: 1
    • Views: 423
    DarkArvan
    01-04-2026, 01:28 AM Go to last post

  8. Game crashing on launch, ffxiv_dx11.exe error

    Hello, I've had this issue ever since buying the full game and reinstalling. Before I initially reinstalled, I ran the game completely fine on free...

    Started by HYMENOPTERA‎, 08-19-2025 08:23 AM
    2 Pages •
    1 2
    • Replies: 13
    • Views: 2,638
    TwiceDamned
    12-27-2025, 12:44 PM Go to last post

  9. Borderless Window broken using multiple monitors

    Has anyone else problems with using Borderless Window mode after the latest hotfix (esp using multiple monitors) ? I have 2 monitors with different...

    Started by TalithaSolarien‎, 12-25-2025 09:26 PM
    • Replies: 1
    • Views: 439
    DarkArvan
    12-26-2025, 11:37 PM Go to last post

  10. FPS Drop Stutter- 1 second freezes - not Internet/packet loss related

    A few weeks ago I had an SSD die and I replaced it with an Samsun 900 Pro NVME 2TB. System information below. Since reinstalling FFXIV, I've...

    Started by Mognet_Mail‎, 08-11-2025 10:26 AM
    drop, fps, freeze, reinstall, stutter
    • Replies: 9
    • Views: 2,098
    Lyann
    12-23-2025, 07:06 AM Go to last post

  11. Did i get scammed giving ff14 a try ?

    Is this a new problem with servers or is this an ongoing issues they just never address ? Really enjoying the game but server crashes are out of...

    Started by Original_Sin1‎, 12-22-2025 02:32 PM
    • Replies: 2
    • Views: 607
    ViinaS
    12-23-2025, 02:57 AM Go to last post

  12. Game crashing with DX errors during gameplay

    Hello all, my game keeps crashing on dx errors. -ffxiv_dx11.exe+43E013 -ffxiv_dx11.exe+43CF03 -ffxiv_dx11.exe+43E68E -ffxiv_dx11.exe+2A3A4C...

    Started by Roulesst‎, 12-18-2025 10:46 AM
    • Replies: 4
    • Views: 871
    Roulesst
    12-21-2025, 03:59 PM Go to last post

  13. Cant open launcher from setup exe

    Hello, Everytime I try to run the setup .exe, I only get as far as choosing the language before it completely shuts down with this pop up: An...

    Started by AnomieNet‎, 12-06-2025 02:49 PM
    • Replies: 2
    • Views: 735
    DarkArvan
    12-13-2025, 11:52 PM Go to last post

  14. Tried to reinstall FFXIV to SSD

    Every time i try to update i get these 3 errors (11006 20641 20643) I've tried everything the moderators have posted about this to try and resolve...

    Started by Taintid‎, 12-07-2025 03:21 AM
    • Replies: 1
    • Views: 290
    Honisixacodow
    12-09-2025, 05:54 AM Go to last post

  15. Crashing on entering Brayflox Longstop for MSQ

    I go to the destination for Brayflox Longstop, use NPC party, and after a second the game crashes to desktop see image.

    Started by hikikOo‎, 12-03-2025 02:36 AM
    • Replies: 1
    • Views: 289
    Xupojoonyohl
    12-05-2025, 02:30 AM Go to last post

  16. Constant 90001 and 90002 errors on Ravana, Materia since patch 7.3

    Since 7.3 I've been getting constant 90001 or 90002 errors, about every hour or so, whilst playing on Ravana on Materia. I've scoured the forums...

    Started by InfernoCop‎, 08-21-2025 05:23 PM
    2 Pages •
    1 2
    • Replies: 16
    • Views: 2,104
    SecondtheJest
    12-02-2025, 08:46 PM Go to last post

  17. 90002 Disconnect error

    It has returned and reared its ugly head... AGAIN. What do I need to do to fix it even though FFXIV is the ONLY thing I engage in that gets these...

    Started by Dharnyle‎, 04-28-2025 04:50 AM
    6 Pages •
    1 2 3 ... 6
    • Replies: 50
    • Views: 6,212
    SicariusSeven
    11-13-2025, 12:41 PM Go to last post

  18. Vercion check failed [30605] [10009] [10020]

    On 2025/10/20 I could login and play FFXIV without errors. I play on PC. Today, 2025/10/21 at 2350 UTC I attempted to login to FFXIV in the same...

    Started by IronThistle‎, 10-22-2025 09:58 AM
    2 Pages •
    1 2
    boot error, version check failed, [10009], [10020], [30605]
    • Replies: 10
    • Views: 1,439
    JohncarterIx
    11-01-2025, 12:32 PM Go to last post

  19. FFXIV window unfocusing for a split second

    Good evening, I play games in windowed mode. When I play XIV, every couple of minutes the title bar turns white, which it does when the window is...

    Started by kyorin‎, 10-16-2025 11:49 AM
    windowed mode
    • Replies: 1
    • Views: 397
    Xupojoonyohl
    10-18-2025, 05:21 AM Go to last post

  20. 2002. cant connect to any EU servers.

    Been playing this game for over 5 years now and suddenly this happened. Since yesterday 30.9. i cannot connect to any EU servers. US and oceania i...

    Started by Snowcone33‎, 10-02-2025 05:38 AM
    2002, 2002 error, 2002 login failures
    • Replies: 3
    • Views: 413
    Honisixacodow
    10-15-2025, 04:14 AM Go to last post
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