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Forum Top: Technical Support

  1. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    7 Pages
    1 2 3 ... 7
    1 Deleted Post(s)
    • Replies: 63
    • Views: 5,889
    10-17-2018, 08:48 PM Go to last post
  2. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 4,507
    12-05-2017, 04:33 AM Go to last post
  1. FOV Field of View Issues

    I play on a pc and the changes to FOV are enough to make me feel ill. I've tried any number of combinations with the camera tools available and...

    Started by mistletoe111‎, Yesterday 08:15 PM
    • Replies: 1
    • Views: 79
    Today, 12:16 AM Go to last post
  2. Primal - Behemoth - Disconnect Issues

    Hello everyone, I am hoping to get some answers/help here regarding Disconnection issues on the Behemoth server. I've been disconnecting every 3...

    Started by Renevoire‎, Yesterday 03:49 PM
    • Replies: 0
    • Views: 84
    Yesterday, 03:49 PM Go to last post
  3. PC Controller Trigger Half/Full Press for XHB?

    hello. i can't help but to notice that on PC the XHB only activates on a FULL press of the trigger. i want activation immediately, regardless of...

    Started by BLaCKnBLu3B3RRY‎, 11-17-2018 03:43 AM
    2 Pages
    1 2
    • Replies: 10
    • Views: 242
    Yesterday, 09:46 AM Go to last post
  4. Reactivate Service Account?

    So a friend of mine has tried to rejoin the game after unsubbing 14 months ago, but per Mog Station, he has no valid service account. However, his...

    Started by itwasmedio‎, Yesterday 02:42 AM
    account, reactivate, reactivation, service account
    • Replies: 1
    • Views: 106
    Yesterday, 02:58 AM Go to last post
  5. Just recently, FPS sudden drop

    Hi Technical Support, I need help here. Lately, since 2 weeks ago, my FPS in game drops quite frequently from 60 to around 20-30 fps for 1 second,...

    Started by Musicazzz‎, 12-11-2018 07:30 PM
    • Replies: 5
    • Views: 160
    12-15-2018, 06:12 PM Go to last post
  6. FPS Drops over time, especially after instanced duties.

    Hello, I'm having this issue with the game where I am losing FPS over time as I am playing FFXIV. It only happens in this game. Upon logging in, I...

    Started by Pigcy‎, 11-29-2018 03:32 AM
    2 Pages
    1 2
    • Replies: 19
    • Views: 503
    12-15-2018, 04:11 PM Go to last post
  7. Frequency disconnects during cut scenes.

    I have been having 90001 and 90002 errors, predominately during cut-scenes. On wired internet, with no other network issues. Tried resetting...

    Started by kashiko‎, 12-10-2018 10:23 AM
    2 Pages
    1 2
    1 Deleted Post(s)
    • Replies: 13
    • Views: 240
    12-15-2018, 03:23 PM Go to last post
  8. StormBlood

    I purchased the starter edition. Want to purchase the expansions, but heavensward is not an option to purchase. Does StormBlood come with Heavensward...

    Started by WMarble‎, 12-15-2018 10:20 AM
    • Replies: 1
    • Views: 84
    12-15-2018, 10:24 AM Go to last post
  9. DirectX, crashing, and the frustration therein

    Good evening! I just built a brand new PC with the following specs... i9 9900K ASUS z390 Maximus Hero XI 32gb DDR4 3600 2TB m.2 SSD (FFXIV...

    Started by Sonatina‎, 12-13-2018 12:57 PM
    directx 11 crash, fatal error, help fast
    • Replies: 4
    • Views: 157
    12-15-2018, 08:11 AM Go to last post
  10. Cannot access character

    Last night at around 8:30pm EST, when zoning from the Maelstrom Barracks to Limsa Lominsa. I encountered a glitch which merged me with the floor of...

    Started by NachyoChez‎, 12-15-2018 03:24 AM
    • Replies: 3
    • Views: 81
    12-15-2018, 06:47 AM Go to last post
  11. Fatal directx error 10000000

    Hey there, returning player that just resubbed back to FFXIV and reinstalled the client. However every time I login and when the actual games boots...

    Started by Insert_Paranoia‎, 12-14-2018 07:27 AM
    1000000, directx 11 crash, fatal error, technical support
    • Replies: 2
    • Views: 109
    12-15-2018, 05:12 AM Go to last post
  12. Purchased Mac OSX version and it does not work

    I am working in OSX Mojave and tried installing multiple times..Most of the time it tries to update to the latest launcher and then nothing happens....

    Started by cpaek72‎, 11-04-2018 02:29 PM
    • Replies: 9
    • Views: 457
    12-15-2018, 04:37 AM Go to last post
  13. Keyboard and Mouse problems

    Hey. I once had the problem last year that while playing ff14 my complete keyboard and mouse setup would be changed. For example, I press the w-key...

    Started by nekomi97‎, 12-08-2018 11:58 PM
    ff14, input, keyboad, mouse, problem
    • Replies: 5
    • Views: 157
    12-15-2018, 04:09 AM Go to last post
  14. Constant Disconnects

    I see many people have been having the same issue and i'm wondering if I might be able to get some help as well here. I've been getting pretty...

    Started by Judecca_Penombra‎, 12-04-2018 12:08 AM
    2 Pages
    1 2
    • Replies: 18
    • Views: 513
    12-14-2018, 09:38 AM Go to last post
  15. Weird Alt-tab issues

    I am currently playing on a decent laptop without a good video card so I am forced to play at resolution 1024x768. Everything was going pretty decent...

    Started by Kuukyo‎, 12-13-2018 09:54 PM
    • Replies: 1
    • Views: 78
    12-14-2018, 08:17 AM Go to last post
  16. Error when closing FFXIV

    Hi all, I was going to post this in the original thread but it has been closed. If anyone has an error like the following, this may help you. ...

    Started by j0shm0‎, 12-13-2018 11:12 PM
    • Replies: 1
    • Views: 71
    12-14-2018, 03:46 AM Go to last post
  17. Perpetual disconnects in duties/housing (90002)

    Hello, I'm getting disconnects anywhere between 1 second (just now!) and 5 minutes when I run a duty or invoke the interior housing command. I've...

    Started by lundjames‎, 11-19-2018 12:53 AM
    2 Pages
    1 2
    • Replies: 17
    • Views: 577
    12-13-2018, 07:43 AM Go to last post
  18. Constant Error 90002

    For the last 3 days I have been getting constantly disconnected with an error code 90002. Nothing has changed on my computer. But I still keep...

    Started by Draconis21‎, 11-27-2018 11:27 PM
    2 Pages
    1 2
    • Replies: 13
    • Views: 303
    12-13-2018, 07:36 AM Go to last post
  19. Yet another DirectX11 error

    Hello, i'm a new player of FFXIV and since the first time i tried launching the game with DirectX11 i've encountered this error: Image My GPU fully...

    Started by Delaene‎, 11-28-2018 08:00 AM
    2 Pages
    1 2
    crash, directx 11 crash, dx11 crash
    • Replies: 14
    • Views: 446
    12-13-2018, 05:23 AM Go to last post
  20. Unexpected error, exiting FFXIV

    Hey, I was wondering if anyone could please help me find a solution to the problem that I am experiencing. I have a new desktop after upgrading...

    Started by MollyAL‎, 11-11-2018 08:07 PM
    3 Pages
    1 2 3
    1 Deleted Post(s)
    • Replies: 22
    • Views: 881
    12-13-2018, 05:17 AM Go to last post

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