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Forum Top: Technical Support

  1. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    7 Pages
    1 2 3 ... 7
    • Replies: 61
    • Views: 3,954
    08-04-2018, 01:06 PM Go to last post
  2. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 3,891
    12-05-2017, 04:33 AM Go to last post
  1. Not sure, but it seems like Chaos is down

    as it states in the title, I've been trying to access the game for the past hour and the it keeps on disconnecting with error 2002. I thought...

    Started by Ragnarok_Down‎, Yesterday 02:39 PM
    chaos, ragnarok
    • Replies: 0
    • Views: 75
    Yesterday, 02:39 PM Go to last post
  2. FF14 Freezes into crashes (No error messages. Just not responding)

    Hello! For background information, I have a MSI GE72VR laptop, and I have the graphical settings set to Standard(Laptop). I have a GTX 1060. ...

    Started by Payotz‎, Yesterday 11:08 AM
    • Replies: 0
    • Views: 102
    Yesterday, 11:08 AM Go to last post
  3. Lagasaurus Rex

    Greetings FFXIV Technical know-hows and helpers. I am not so savvy with such things and am in dire need of any assistance anyone can offer. Love...

    Started by Sandoria‎, 08-15-2018 08:58 AM
    • Replies: 9
    • Views: 313
    08-18-2018, 10:07 PM Go to last post
  4. black screen after launch

    i never had problem play ff14 before until after patch 4.3. now i get black screen after launch, then the game stops responding. a solution that...

    Started by aimmy79‎, 08-15-2018 09:56 PM
    • Replies: 5
    • Views: 123
    08-18-2018, 03:26 PM Go to last post
  5. Very bad lag in Anemos

    Hello Devs and GM's, I'm not sure if this is the right place to report this but there is a major lag going on when accessing instance servers. ...

    Started by Rowannero‎, 08-18-2018 03:00 PM
    gm, instance issues, lag, report, request
    • Replies: 0
    • Views: 80
    08-18-2018, 03:00 PM Go to last post
  6. Experiencing Lag when progging Ultima Weapon Ultimate.

    Myself and several others have experienced particular lag when queued into this instance since Eureka was launched. I have not experienced lag...

    Started by NefertitiRuaten‎, 08-18-2018 09:46 AM
    • Replies: 0
    • Views: 130
    08-18-2018, 09:46 AM Go to last post
  7. 90k2 error in Pagos

    Today I spent over 2 hours camping for Louhi with my party, during the farming my game froze completely then I got a 90002 error. When I tried to log...

    Started by Nehot‎, 08-18-2018 05:28 AM
    • Replies: 4
    • Views: 102
    08-18-2018, 09:29 AM Go to last post
  8. Playtime viewing.

    Not sure if this count as technical support and it;s a bit of a dumb question but How do you view playtime when playing on the Ps4 version?

    Started by MetalSnakeXI1‎, 08-17-2018 09:44 AM
    • Replies: 2
    • Views: 107
    08-18-2018, 06:41 AM Go to last post
  9. Companion app compatibility

    I have tried 4 times to download the app on my LG phone but keeps telling me it's not compatible with my phone. Is there a way around this?

    Started by yunesca‎, 08-16-2018 07:48 AM
    • Replies: 4
    • Views: 199
    08-17-2018, 04:44 PM Go to last post
  10. Companion App wont launch

    I have a Pixel 2, running Android P and when I try and launch the app it just instantly crashes. I have restarted, cleared cache and uninstalled and...

    Started by Cubbygamer‎, 08-16-2018 01:21 AM
    2 Pages
    1 2
    companion app
    • Replies: 13
    • Views: 423
    08-17-2018, 08:51 AM Go to last post
  11. Switchable Graphics, stacktrace crash on game exit

    Both of these crashes are the same game run. I had a hard time trying to get a screenshot on the laptop this was generated from, so it seems like...

    Started by KisaiTenshi‎, 07-25-2018 03:44 AM
    crash, directx, dxgi
    • Replies: 6
    • Views: 228
    08-17-2018, 06:41 AM Go to last post
  12. FFXIV in two PCs

    Hi all adventurers. I have a doubt that assails me for some time and I would like an answer: I installed FFXIV on a desktop computer, but I would...

    Started by Aryala‎, 08-17-2018 04:11 AM
    • Replies: 4
    • Views: 132
    08-17-2018, 06:28 AM Go to last post
  13. random lag and random error 90002

    so you move the thread i was posting i n to separate support required and say to contact my isp but the thing is i already have and everything is...

    Started by Kusanagi7‎, 05-30-2018 05:25 PM
    4 Pages
    1 2 3 ... 4
    • Replies: 32
    • Views: 1,656
    08-17-2018, 04:03 AM Go to last post
  14. Recruit a Friend

    I am trying to use the recruit a friend feature. But when I click the Via Email icon nothing happens. It does show a recruitment code so I'm...

    Started by Acesfool‎, 08-17-2018 03:00 AM
    • Replies: 2
    • Views: 65
    08-17-2018, 03:42 AM Go to last post
  15. Val Worm

    Notice sometimes the Val Worms show damage being done but there hp doesn't move any. Please fix this. When hit worm 3 times in a row for 16k and hp...

    Started by hynaku‎, 08-16-2018 03:31 AM
    • Replies: 1
    • Views: 141
    08-16-2018, 09:33 AM Go to last post
  16. A sytem error has ocurred 400. HTTPS System Error

    Since today I've been getting this error every time I open the FFXIV launcher. Nothing has really changed in my PC, and I've tried everything. I've...

    Started by Nekody‎, 08-15-2018 08:46 AM
    fix, launcher crash, launcher error 400
    • Replies: 5
    • Views: 135
    08-16-2018, 02:07 AM Go to last post
  17. 90002 Errors - A temporary picture of the reason for the errors

    So during heavy times and peak hours, I started getting issue with 90002 errors during the 4.2-4.36 patches. Dropping connection to the server 5-8...

    Started by Tacet‎, 08-14-2018 08:44 PM
    • Replies: 3
    • Views: 127
    08-15-2018, 10:06 AM Go to last post
  18. Unexpected Error Upon Quit

    A friend of mine (she can't use the forums yet) had an issue come up when she logged out of the game. After a lag spike and losing her connection to...

    Started by Ceallach‎, 08-11-2018 03:09 AM
    • Replies: 5
    • Views: 129
    08-14-2018, 06:53 PM Go to last post
  19. Unable to play FFXIV in fullscreen with DirectX 9.0c

    I was planning on returning to FFXIV after a long break, but found out that I'm now unable to play on full screen when using DirectX 9.0c. I can only...

    Started by jjajja‎, 07-31-2018 11:24 AM
    • Replies: 8
    • Views: 243
    08-14-2018, 06:09 PM Go to last post
  20. Consistent 90002 and access restriction!

    I have been getting 90002 errors randomly for the past week or two along with emails from yourselves requesting that I change my password as my...

    Started by Sylvastreak‎, 07-30-2018 01:03 AM
    2 Pages
    1 2
    support
    • Replies: 11
    • Views: 328
    08-14-2018, 09:10 AM Go to last post

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