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Forum Top: Technical Support

  1. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    6 Pages
    1 2 3 ... 6
    • Replies: 54
    • Views: 2,644
    06-13-2018, 09:48 AM Go to last post
  2. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 3,701
    12-05-2017, 04:33 AM Go to last post
  1. "Unable to join company"

    **The following post is NOT about the character that shows up as my avatar. This happened while on a completely different character that is on a...

    Started by Thaeryden‎, Today 09:53 AM
    • Replies: 4
    • Views: 138
    Today, 12:43 PM Go to last post
  2. Massive lag spikes, error 90006 disconnects, only thing lagging is FFXIV

    Ever since you have installed replacement hardware on your network following the power outage, me and my partner have been experiencing huge lag...

    Started by Brerak‎, Today 12:43 AM
    lag, spikes, unplayable
    • Replies: 3
    • Views: 158
    Today, 04:26 AM Go to last post
  3. Massive lag spikes and disconnects

    Been playing for three months or more issue free, log on today and i am getting massive lag spikes which sometimes lead to disconnects. I have...

    Started by Hereward‎, Yesterday 11:31 PM
    • Replies: 7
    • Views: 237
    Today, 04:04 AM Go to last post
  4. [Mac] White Screen on Launcher

    When opening FFXIV, I receive a white screen and am unable to launch the game. I've deleted history/cookies in Safari, reinstalled the launcher,...

    Started by JackSnapp‎, Yesterday 09:34 PM
    launcher, mac, white screen
    • Replies: 0
    • Views: 44
    Yesterday, 09:34 PM Go to last post
  5. Audio sometimes cuts out since a week ago

    So I've been getting an issue since last weekend that's happened to me twice where all of FFXIV's sound will completely cut out. Doing anything in...

    Started by DMooseJ‎, 06-10-2018 09:44 PM
    • Replies: 7
    • Views: 203
    Yesterday, 08:32 PM Go to last post
  6. can't reply to posts in the forum, including my own

    can't reply to posts in the forum, including my own. Tells me 'insufficient permission'

    Started by Stalina‎, Yesterday 11:59 AM
    permisison, posts
    • Replies: 2
    • Views: 80
    Yesterday, 01:31 PM Go to last post
  7. Error when closing game

    Computer recently updated Windows 10, and ever since, I've been consistently getting the following errors every time I close the game. So, entirely...

    Started by Hasrat‎, 06-11-2018 07:50 PM
    2 Pages
    1 2
    • Replies: 13
    • Views: 276
    Yesterday, 10:13 AM Go to last post
  8. Is it possible to link FFXIV account to new PSN without purchasing the game again?

    I am curious if there is a way to link my FFXIV account to a new Playstation Network ID (PSN) without having to rebuy the game. Would I be able to do...

    Started by Malachai‎, Yesterday 09:07 AM
    account management, playstation 4, psn, psn account
    • Replies: 0
    • Views: 93
    Yesterday, 09:07 AM Go to last post
  9. random lag and random error 90002

    so you move the thread i was posting i n to separate support required and say to contact my isp but the thing is i already have and everything is...

    Started by Kusanagi7‎, 05-30-2018 05:25 PM
    • Replies: 7
    • Views: 462
    Yesterday, 01:43 AM Go to last post
  10. EXTREME lag

    I have exhausted all possible solutions from the ticket I opened regarding this issue and was told to post here instead. I have extreme lag, with...

    Started by Elyseon‎, 06-22-2018 01:29 AM
    1 Deleted Post(s)
    • Replies: 9
    • Views: 452
    Yesterday, 12:35 AM Go to last post
  11. Graphics Ghosting/Overshooting

    When submitting a bug report, please use the below template and thoroughly fill out the necessary information. Date & Time:22/06/2018 Frequency:...

    Started by Mordecai‎, 06-23-2018 11:02 AM
    • Replies: 0
    • Views: 94
    06-23-2018, 11:02 AM Go to last post
  12. cookie policy

    Keep getting cookie policy message pop up every time look at anything in forums. My setting is set at default and when click on the X won't go away....

    Started by hynaku‎, 06-23-2018 05:56 AM
    • Replies: 2
    • Views: 137
    06-23-2018, 10:07 AM Go to last post
  13. Unresponsive controls

    Hey all The past say or two I've been having some issues with my controller. I'm on PS4 and in dungeons, occasionally outside, my controls seem to...

    Started by GamerMama‎, 06-20-2018 08:28 PM
    • Replies: 4
    • Views: 230
    06-23-2018, 07:29 AM Go to last post
  14. Map Issue

    Hi guys i have an issue that's been bugging me for more than a week now. My region map doesn't show the directional arrow anymore. How do i get it...

    Started by damnhue‎, 06-22-2018 12:50 PM
    • Replies: 2
    • Views: 94
    06-23-2018, 03:32 AM Go to last post
  15. Lvl. 70 Desire Quest

    My computer crashes when I pull up the map for this quest or on the airship to turn it in. I'd like for a GM just to auto finish it for me. An...

    Started by LittleCatLune‎, 06-20-2018 12:20 AM
    • Replies: 4
    • Views: 223
    06-22-2018, 09:32 AM Go to last post
  16. High Latency

    So as of a week or two ago i began receiving incredible amounts of high latency/delay that seems to occur on a 'on and off' basis. Ever since i...

    Started by Bloodfang‎, 06-18-2018 06:41 AM
    • Replies: 6
    • Views: 339
    06-21-2018, 09:44 AM Go to last post
  17. Connection lost in PvP when using gap closers - Trace route info @ Ariellendera

    Update to this thread: I ran a trace route to...

    Started by LalaSoccer‎, 06-14-2018 04:34 AM
    • Replies: 7
    • Views: 220
    06-21-2018, 08:40 AM Go to last post
  18. Doanloading the game.

    I've been a long time player, and something keeps happening that is completely rage-inducing and mind-boggling. I can't find a download link to...

    Started by MrG‎, 06-20-2018 05:36 PM
    • Replies: 5
    • Views: 174
    06-21-2018, 05:17 AM Go to last post
  19. Unable to complete version update

    After patch 4.31 I'm unable to log in on PC. I keep getting this error: Unable to complete version check. I haven't encountered any issues...

    Started by Antares5183‎, 06-08-2018 01:42 PM
    • Replies: 8
    • Views: 268
    06-21-2018, 05:14 AM Go to last post
  20. Latin America ping issues still unresolved

    Hello. We are still having a lot of ping issues from South America ISP. Telefonica is sending us to a route to Europe before going into NA...

    Started by Keleg‎, 06-14-2018 02:52 AM
    • Replies: 5
    • Views: 222
    06-20-2018, 09:20 PM Go to last post

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