Forum Top: Technical Support

Since Hydatos came in, I have been unable to actually see the models for (I think) about half of the Hydatos items, including Shatotto's staff and...

Ever since the recent maintenance and update, I've been having severe memory and processing issues when attempting to play XIV, with CPU usage being...

Hello, recently I've encountered a few problems with the game's loading screens and overall optimization. As of 2 days ago, whenever I log in and...

This is always constantly happening and it's absolutely infuriating Join an instance I DC, teleport to a different map I DC, enter a house I DC,...

I get these 90002 disconnects at random; some days not at all, some days only once, and other days constantly. I've tried opening all my ports and...

On launch, the lancher screen is white. pc version, updated IE, reinstalled IE, made sure i allowed ffxivlauncher in firewall, reinstalled gameetc....

When submitting a bug report, please use the below template and thoroughly fill out the necessary information. Date & Time: Most recent time is at...

Was working on MSQ went to teleport from one city to another and my character got stuck at the now loading screen. I've been stuck there for almost a...

Happened me yesterday while leveling Blue Mage. Died at some point and respawned in Kugane as normally but, all of the sudden game crashed with a...

Hello, I have a Asus N550J, Every time I launch the game it will crash at character selection and proceed to crash every single time after. I have...

Hello, I'm having an issue with hydatos where certain things like my map aren't showing, enemies in the world seem to be taking a long time to...

I'm more or less trying to figure out what whether I need to go about reinstalling the game or if there is a way to repair the game files to fix...

I cant for the life of me figure this out. Menus, music, NPCs or enemies wont load. takes 1 to 2 minutes to do things like open the map. i have...

I've been getting constant 90002 errors since yesterday. Whether it be from simply trying to teleport to another area or in an instance/dungeon. I've...

I have been getting multitude variants of the above error. Sometimes they're these - just about ffxiv11.exe with offsets beside it. Sometimes they're...

I can't start the game, because of a black screen in a launcher, and also i can't access https://secure.square-enix.com and subdomains for ...

Hello, since about 4 pm today (EST) I keep disconnecting when in a duty getting the 90002 error. I thought it was my internet at first but I...

The game is force closing to the desktop now. Issue did not occur since the hotfix was implemented the other day. Is this issue happening to anyone...

I'm getting an error I haven't seen before since I started using an Asus gaming monitor. I don't know what's causing it and I can't find other errors...

My wife and I were in Pagos at around 5pm PT yesterday, she got DC'd from the instance (90002 error code) and the game will not let her log back in. ...