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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Issues Resulting from the North American Data Center Relocation

    Thank you for all the feedback regarding the North American Data Center move so far! We understand that stable access and responsiveness are very...

    Started by Zhexos‎, 05-20-2017 06:32 AM
    46 Pages
    1 2 3 ... 46
    10 Deleted Post(s)
    • Replies: 455
    • Views: 75,262
    Today, 12:01 PM Go to last post
  2. Sticky Thread Sticky: Latency/Connection Issues Since the Launch of the EU Data Center

    We have received a lot of positive feedback from many European players reporting an improved game experience since the launch of the European data...

    Started by EU_Community_Team‎, 10-27-2015 03:30 AM
    19 Pages
    1 2 3 ... 19
    4 Deleted Post(s)
    • Replies: 188
    • Views: 40,213
    08-14-2017, 05:35 AM Go to last post
  3. Sticky Thread Sticky: Welcome to "Technical Support" Forum!

    The purpose of this forum is to provide a place for FINAL FANTASY XIV players to discuss technical issues with each other and to find a quick...

    Started by Gildrein‎, 08-22-2013 06:14 PM
    • Replies: 0
    • Views: 20,037
    08-22-2013, 06:14 PM Go to last post
  1. Unable to complete version check. [30410][30607][10009][19900][12175]

    Hello! My friend Aidan Spellmen was attempting to rejoin the game after a couple years hiatus, when he started getting the above title error, Unable...

    Started by TroubledBeast‎, Today 05:38 AM
    help me, launcher error, unable to connect, version check failed
    • Replies: 2
    • Views: 68
    Today, 10:43 AM Go to last post
  2. Lagspikes during raiding and 90k errors during dungeons

    Hello, i decided to make this thread since this has not gotten any better. Sometimes when raiding with my static ill get a lagspike during...

    Started by Nhadaly‎, 08-15-2017 09:55 PM
    • Replies: 2
    • Views: 103
    Today, 09:23 AM Go to last post
  3. Voice over missing

    I know it's not the most important thing but I seem to have issues with voice over not happening. I just finished the first dungeon of the expansion...

    Started by drgnmstr44‎, 06-19-2017 10:57 PM
    • Replies: 8
    • Views: 357
    Today, 04:53 AM Go to last post
  4. Weird Lag/Latency Issues

    Been having a number of issues in the last few days - up until now, the game has been smooth as butter, minimal load times/etc. Now... Will...

    Started by Ryinth‎, Yesterday 07:29 PM
    • Replies: 0
    • Views: 72
    Yesterday, 07:29 PM Go to last post
  5. Can't seem to get past 50 FPS - tips?

    Have followed a lot of the advice given here, to some good results - thanks all who helped! I have turned down the settings and I'm now playing the...

    Started by Felissa‎, 08-03-2017 11:25 PM
    1 Deleted Post(s)
    • Replies: 5
    • Views: 199
    Yesterday, 06:08 PM Go to last post
  6. Crashes since 4.01 DX11

    Since 4.01 my game has been crashing a lot. At first I thought it was something related to Direct X or my sound. Because right before the game...

    Started by rages4calm‎, 07-06-2017 05:44 AM
    2 Pages
    1 2
    • Replies: 10
    • Views: 774
    Yesterday, 12:07 PM Go to last post
  7. Unexpected error 45d(2) As of last week, this has started happening. Animations would stop playing and then suddenly I would hit this...

    Started by Groyer‎, Yesterday 09:19 AM
    • Replies: 0
    • Views: 47
    Yesterday, 09:19 AM Go to last post
  8. DX11 crashes NOT resolved. SE is lying to us.

    So Square-Enix, I will bite, why was this thread considered resolved when there is nothing to show for this? Even now people are putting in threads...

    Started by Velhart‎, 08-15-2017 03:20 AM
    • Replies: 2
    • Views: 116
    08-15-2017, 12:43 PM Go to last post
  9. Sound vanishing all the time

    Completely randomly my sound keeps vanishing. Game stop emiting sounds and the only fix is to restart the game. Game also occasionally crashes from...

    Started by Gokki‎, 08-15-2017 05:32 AM
    • Replies: 1
    • Views: 72
    08-15-2017, 12:07 PM Go to last post
  10. Game Crushes

    Dc in Dungeons Hey I recently bought FINAL FANTASY XIV Online and have a huge problem I am starting to get dcs in Dungeons , first the Sound...

    Started by Helpless‎, 08-05-2017 05:35 AM
    crushes, dunegons
    • Replies: 3
    • Views: 247
    08-14-2017, 05:46 PM Go to last post
  11. DX11 crashes

    And once again... we're at it. It just randomly crashes, I have no idea why. I've tried everything, it keeps crashing. Is annoying to have to...

    Started by voltheiy‎, 08-03-2017 05:36 PM
    1100002, crashes, dx11, error
    • Replies: 7
    • Views: 292
    08-14-2017, 05:36 PM Go to last post
  12. Graphic Crashing!

    I have recently gotten a computer that has a NIVIDA GTX Geforce 1080 8GB GDDR5X and only since using this card have I had a problem where the game...

    Started by TatsuSol‎, 08-06-2017 11:32 PM
    • Replies: 2
    • Views: 141
    08-14-2017, 05:24 PM Go to last post
  13. Major FPS Drop Issue

    Hi ^^ After Recently Updating my Windows to the New Creator Update......FF14's Fps has Dropped to 5 FPS in High (what I usually run)....and 10 in...

    Started by SirSparklesX‎, 08-13-2017 09:42 AM
    • Replies: 4
    • Views: 194
    08-14-2017, 04:57 PM Go to last post
  14. Registration? Help

    So my boyfriend and his cousin both have recently purchased a copy of FFXIV the complete edition. One for PC, and the other for PS4. They have come...

    Started by BanditCharizard‎, 08-14-2017 01:01 PM
    grass is greener
    • Replies: 3
    • Views: 87
    08-14-2017, 01:53 PM Go to last post
  15. Security Key app not working

    My husband and I just got new phones yesterday and we are each having the same problem: the security key app, that we had been using on our old...

    Started by Halogen‎, 08-13-2017 11:31 PM
    android, android app, security key, software token, square enix app
    • Replies: 1
    • Views: 69
    08-14-2017, 01:23 PM Go to last post
  16. Graphics problem?

    I seem to be having a few problems. This stuff in the screencaps keeps happening all of a sudden. If i rotate my camera or hover over...

    Started by Meraii‎, 08-13-2017 10:07 PM
    • Replies: 4
    • Views: 119
    08-13-2017, 11:58 PM Go to last post
  17. Character Data - Bug

    Details: My main character's (Aireck Zett, Sargatanas) information in Lodestone is not accurate. Lodestone claims I am apart of the world Shiva, in...

    Started by Zett508‎, 08-05-2017 06:07 AM
    • Replies: 1
    • Views: 134
    08-06-2017, 09:25 AM Go to last post
  18. Stormblood unregistered?

    So i bought phisical copy of the game for ps4, used my game key inside the box to get license for stormblood and everything was fine until today when...

    Started by Arastalis‎, 08-05-2017 03:17 AM
    • Replies: 1
    • Views: 2,016
    08-05-2017, 03:49 AM Go to last post
  19. Audio bug(?) when diving

    Whenever i enter water i sometimes hear a very audible beep from one of my headphones. Either the right or the left, only happening during the...

    Started by Enur‎, 08-05-2017 03:13 AM
    • Replies: 0
    • Views: 82
    08-05-2017, 03:13 AM Go to last post
  20. BF bought the full game (RR, HW, SB) pack and is getting "code invalid"

    Bought it a few hours ago, is trying to activate his account with the 20 digit code but keeps getting "code invalid". Any thoughts on why, or how to...

    Started by Raygan‎, 08-03-2017 02:41 PM
    • Replies: 7
    • Views: 276
    08-04-2017, 11:11 PM Go to last post

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