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Forum Top: Technical Support

  1. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    9 Pages
    1 2 3 ... 9
    3 Deleted Post(s)
    • Replies: 82
    • Views: 16,914
    04-14-2020, 12:08 AM Go to last post
  2. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 7,878
    12-05-2017, 04:33 AM Go to last post
  1. An unexpected error :(

    This error happened while I was afk in eulmore the whole morning then all of a sudden sometime in the afternoon this error popped up and I haven't...

    Started by Dulicious‎, Today 02:19 PM
    • Replies: 0
    • Views: 23
    Today, 02:19 PM Go to last post
  2. Major lag

    I've been having alot of lag in game here lately. Im not having an issue with any other games just FFXIV. Has anyone else been having these issues...

    Started by Decker347‎, Today 12:35 PM
    • Replies: 0
    • Views: 46
    Today, 12:35 PM Go to last post
  3. Frequent disconnects (90006/90001) from Masamune

    Since May 8th I am having increasing problems with disconnects from the game servers for Masamune. Yesterday it was particularly bad when I had 12...

    Started by ommos‎, Today 03:20 AM
    • Replies: 3
    • Views: 55
    Today, 10:56 AM Go to last post
  4. FFXIV Crashing

    Hello, My game keeps crashing. This is the error i got, i tried googling but there isn't any article regarding it. Would appreciate any help,...

    Started by mcnuggetsjr‎, Yesterday 03:42 PM
    • Replies: 1
    • Views: 115
    Today, 09:49 AM Go to last post
  5. EU data centers down

    Appears the EU data centers are down. I can connect to the US and JP ones just fine. Others have stated in discord that they too have been...

    Started by geekgirl101‎, 05-24-2020 08:50 AM
    • Replies: 1
    • Views: 118
    Today, 07:18 AM Go to last post
  6. Curious Question to Silent CTD/dx11 crash Folks

    ......are any of you guys streaming or broadcasting gameplay in any way? I've been noticing that anytime I run OBS in a given session (even if I...

    Started by Maeka‎, 05-21-2020 10:04 AM
    • Replies: 2
    • Views: 154
    Today, 04:19 AM Go to last post
  7. If you are having 90002/90001/Disconnects please REPLY HERE!

    Following suit, as with the other FFXIV issue. Since there seem to be dozens of separate threads in this forum alone, not to mention all of the...

    Started by DoomAngel‎, 05-06-2020 10:51 PM
    4 Pages
    1 2 3 ... 4
    90001, 90002, disconnect
    • Replies: 35
    • Views: 2,035
    Today, 03:00 AM Go to last post
  8. If You're Having DirectX 11 Crash Issues, REPLY TO THIS!

    Since there seem to be dozens of separate threads in this forum alone, not to mention all of the Reddit comments/posts and full Discord channels full...

    Started by Galeteya‎, 05-02-2020 01:31 PM
    12 Pages
    1 2 3 ... 12
    crash, direct x errors, directx 11, directx 11 crash, directx crash 1 Deleted Post(s)
    • Replies: 117
    • Views: 7,800
    Yesterday, 11:05 AM Go to last post
  9. FFXIV crashing, no errors or logs

    This is more of a +1 thread for visibility via ; The Issue: FFXIV randomly crashes to my Desktop. There are no warnings, no error messages,...

    Started by Ayucchi‎, 05-20-2020 03:15 PM
    • Replies: 4
    • Views: 230
    Yesterday, 09:38 AM Go to last post
  10. Unexpected Error 6d

    I've been getting this infamous error for the past two months and I finally narrowed it down to the program causing it. It seems that whenever I open...

    Started by nigerianmahogany‎, 05-26-2020 10:42 AM
    dota 2, steam, unexpected error 6d
    • Replies: 2
    • Views: 121
    Yesterday, 08:55 AM Go to last post
  11. Cannot rebind F11 key (Catalina, touch bar)

    Here's a weird one for you. I recently started playing on a Macbook Pro with touch bar which I have set to function keys. When I went through to...

    Started by backwaterj‎, 05-26-2020 03:36 PM
    • Replies: 1
    • Views: 105
    Yesterday, 07:25 AM Go to last post
  12. windows 10 antimalware service executable causes huge frame drops

    I've been noticing that every so often, my game's performance goes very poorly. I checked Windows Task Manager when this started to happen, and it...

    Started by dyoo‎, 05-24-2020 01:58 PM
    • Replies: 1
    • Views: 95
    Yesterday, 07:00 AM Go to last post
  13. Crash to Desktop. No dx11 error box.

    Aloha, I've been randomly crashing to desktop throughout this patch. It used to only happen in Eulmore (even when Eulmore was empty), but this...

    Started by Bryson‎, 05-20-2020 01:34 PM
    • Replies: 7
    • Views: 253
    Yesterday, 05:28 AM Go to last post
  14. japanes eror word 6d

    hi i have problem with the game in steam ver when i click play i get this massgae this the pic plz help i delelt the...

    Started by rance_sama‎, 05-17-2020 09:19 AM
    2 Deleted Post(s)
    • Replies: 5
    • Views: 207
    Yesterday, 05:18 AM Go to last post
  15. Frequent disconnections/request timed out from servers

    I have been having an issue with the NA servers (Primal-Excalibur) since May 13, 2020. I've tried multiple troubleshooting steps and even used VPN...

    Started by Euthymius‎, 05-19-2020 06:50 PM
    2 Pages
    1 2
    disconnection, disconnection problem
    • Replies: 10
    • Views: 452
    05-23-2020, 09:03 PM Go to last post
  16. Latency spiking during raids (~3.5s)

    I have been trying to solve 3.5 seconds latency spikes during raids. I live in Australia, and my character is on Tonberry. I have done: ...

    Started by isidore12‎, 05-18-2020 11:01 AM
    latency lag ping fix
    • Replies: 2
    • Views: 157
    05-23-2020, 09:15 AM Go to last post
  17. SEA player experiencing fluctuating ping

    hi, i'm a player from SEA region playing on Durandal on Gaia DC. Lately, i've been getting fluctuating ping from anywhere between 120-160ms with...

    Started by AndreaDoria‎, 05-18-2020 09:42 PM
    • Replies: 3
    • Views: 177
    05-23-2020, 07:00 AM Go to last post
  18. Directx Crashing for 3 weeks straight up with no fix in site.

    Things I've done. 1. Reformatted 4 times. 2. Clean Reinstall 4 times. 3. Disabled Full screen Optimization. 4. Tried running on Directx 9. 5....

    Started by TheElementalFlow‎, 05-19-2020 03:36 AM
    directx crashing
    • Replies: 4
    • Views: 177
    05-22-2020, 02:48 AM Go to last post
  19. Crash out to desktop with no error many times

    The game crash out to desktop for about 1-2 times in a day but sometime crash after logged in 5 sec repeatly I play on steam. and I did ALL in...

    Started by Argou‎, 05-18-2020 12:29 AM
    • Replies: 3
    • Views: 208
    05-21-2020, 09:54 AM Go to last post
  20. frequent disconnects

    For a few weeks now I have been disconnecting from the game often. I can go hours without an issue and then I'll disconnect 5+ times in an hour,...

    Started by lymefrogz‎, 05-18-2020 12:18 AM
    • Replies: 7
    • Views: 237
    05-21-2020, 07:42 AM Go to last post

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