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Forum Top: Technical Support

  1. Sticky Thread Sticky: Regarding Reports on Recent Connection Problems with the NA Data Center

    Hello everyone, Thank you for your continued patience with the ongoing connection issues many of you have been reporting with the NA Data Centers....

    Started by Enkrateia‎, 11-21-2017 10:29 AM
    36 Pages
    1 2 3 ... 36
    8 Deleted Post(s)
    • Replies: 357
    • Views: 29,861
    04-20-2018, 11:37 PM Go to last post
  2. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 3,224
    12-05-2017, 04:33 AM Go to last post
  1. Horizontal lines at 1440p when using real-time reflection

    Hey, so i have a small problem when using real-time reflections. Weird horizontal lines seem to appear on water.One of the ways to fix it is to turn...

    Started by DrCalm‎, 04-12-2018 01:30 PM
    • Replies: 8
    • Views: 237
    Today, 02:49 AM Go to last post
  2. Glamour Dresser plate not applying Glamour for shisui joi of scouting body

    Date & Time: As of Apr 22 Frequency: Always World name: cerberus Character name: Ailwynn Hellscythe Class/Level: NIN 67 Shisui Joi Of Scouting...

    Started by Pkrisnin‎, Today 01:04 AM
    • Replies: 0
    • Views: 33
    Today, 01:04 AM Go to last post
  3. Eureka Constant Freezing while near the Train

    Hi, I played Eureka since launch and had no problems with it on Direct X 9 and 11. Since then I haven't been to Eureka and just went back in again...

    Started by RareItems‎, Yesterday 10:53 PM
    • Replies: 0
    • Views: 49
    Yesterday, 10:53 PM Go to last post
  4. DirectX 11 Fatal error 11000002

    I've been dealing with this crash since 4.2 was released. It hasn't occurred this frequently until that patch, but now its just getting unbearable. ...

    Started by Zerathor‎, Yesterday 10:06 PM
    • Replies: 0
    • Views: 41
    Yesterday, 10:06 PM Go to last post
  5. DX11 flickering/name plate glitch with HD7950 Crossfire.

    I just returned to this game after a long hiatus, it worked fine with Heavensward. Now, with Stormblood, people's names, and NPC names are often...

    Started by Monty‎, Yesterday 09:46 PM
    • Replies: 0
    • Views: 33
    Yesterday, 09:46 PM Go to last post
  6. cant login/ white screen

    since Saturday sometimes the login option just not apears,sometimes i just get a white screen, and after that i got this "unable to complete version...

    Started by Hayko‎, 04-16-2018 02:29 PM
    4 Pages
    1 2 3 ... 4
    cant login/, screen, white
    • Replies: 35
    • Views: 813
    Yesterday, 03:20 AM Go to last post
  7. Can't log in, keep getting error (17) whenever I do

    So, I teleport to the Peaks, and the game boots me out. No biggie, sometimes the Wi-Fi hiccups whenever I teleport. I try to log back in, click...

    Started by kivaember‎, 04-18-2018 10:10 PM
    • Replies: 4
    • Views: 131
    Yesterday, 03:14 AM Go to last post
  8. Latency/Packet Loss Issues [Chaos Datacenter]

    Hello. Since Patch 4.15 it has been known that there have been intermittent issues regarding latency across multiple DCs. A multitude of posts...

    Started by Zevyroth‎, 02-12-2018 08:44 AM
    22 Pages
    1 2 3 ... 22
    1 Deleted Post(s)
    • Replies: 217
    • Views: 34,257
    Yesterday, 12:47 AM Go to last post
  9. DX9/DX11 game crashes constantly at random times since last patch.

    Date & Time: April 14, 20:28 am CDT and countless times during the past two weeks. Frequency: When I login, when I'm in a dungeon, when I...

    Started by EthanParcival‎, 04-14-2018 10:32 AM
    2 Pages
    1 2
    • Replies: 17
    • Views: 306
    04-20-2018, 02:20 PM Go to last post
  10. I can log in from launcher, however when I chose my character...

    When submitting a bug report, please use the below template and thoroughly fill out the necessary information. Date & Time: 04/16/2018 Frequency:...

    Started by Nikephouros‎, 04-17-2018 10:11 AM
    • Replies: 1
    • Views: 108
    04-20-2018, 07:18 AM Go to last post
  11. Huge FPS drops in game

    Hi. After 7.3.2018 i get this problem, in log page FPS is around 60. Bud after log my main character FPS drop to 5-10FPS max. Delete IE data chace...

    Started by Eledra‎, 03-09-2018 06:22 PM
    4 Pages
    1 2 3 ... 4
    • Replies: 37
    • Views: 1,629
    04-20-2018, 06:40 AM Go to last post
  12. unable to complete version check

    I'm from Brazil and my ISP is Vivo (Telefónica group). I'm not able to log in unless I use Mudfish. I'm getting the "unable to complete version...

    Started by jnrtorres‎, 04-16-2018 12:44 PM
    2 Pages
    1 2
    • Replies: 16
    • Views: 579
    04-20-2018, 06:27 AM Go to last post
  13. Whole game re-download problem return

    Bad news all, my game is currently downloading everything again. I though this problem was fixed. It is downloading 26147.70MB as we speak. This...

    Started by Erudito‎, 04-09-2018 12:07 AM
    • Replies: 8
    • Views: 251
    04-20-2018, 05:43 AM Go to last post
  14. Flickering Lighting (cont)

    After the first forum was moved i have been doing more digging into my screen flickering with the previous suggestions of overclocking and drivers....

    Started by Aheny‎, 04-14-2018 09:44 AM
    • Replies: 4
    • Views: 277
    04-19-2018, 07:02 AM Go to last post
  15. Sudden long load screens (complicated please help)

    Okay, so i started playing FFXIV over a week ago and about 4 days ago my computer had this giant lag spike and nothing worked nor was i able to fix...

    Started by georgiams‎, 04-18-2018 09:13 PM
    computer info listed, help fast, lag, long load screens
    • Replies: 2
    • Views: 106
    04-19-2018, 06:00 AM Go to last post
  16. Game Audio Cuts Out Randomly

    As title says, game audio cuts out randomly. I haven't been able to find any rhyme or reason to it, but it is really annoying in group content. I...

    Started by NikolasCalypso‎, 04-02-2018 07:44 AM
    3 Pages
    1 2 3
    • Replies: 24
    • Views: 466
    04-19-2018, 05:49 AM Go to last post
  17. Unable to complete version check

    When I try to log in I get the error message "Unable to complete version check. " I'm using Windows 7 on a desktop PC, wired connection, and the...

    Started by Glomoro‎, 04-08-2018 02:06 AM
    • Replies: 6
    • Views: 188
    04-19-2018, 02:20 AM Go to last post
  18. Mini-freezes since 4.2

    Hello! I've been having much trouble with the game since 4.2. When I play the game my PC just gets random mini-freezes, where I'm 30 seconds long...

    Started by ProbablyYess‎, 04-14-2018 08:10 PM
    freezes, pc, technical difficulties, technical problems
    • Replies: 5
    • Views: 138
    04-18-2018, 07:06 AM Go to last post
  19. Lag. No Texas XIV players?

    So there is no one who frequents the forums, or simply does savage that lives in Texas and has as a internet service provider? I triple my...

    Started by Daniolaut‎, 04-17-2018 09:32 AM
    • Replies: 3
    • Views: 149
    04-18-2018, 06:47 AM Go to last post
  20. "Remember" controller settings?

    I'm playing on PC and use both keyboard/mouse and controller, depending on what I'm doing, but every time I want to use my controller, I have to go...

    Started by NikolasCalypso‎, 04-12-2018 04:00 AM
    • Replies: 3
    • Views: 129
    04-18-2018, 06:09 AM Go to last post

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