European servers

[Edli]

Square Enix cannot compensate for the route your ISP and particular connection will take from You > Server > You > Server (etc).

Yes they can, by making the route much shorter. As in not having to go through a freaking ocean.

Is costly for them? Shouldn't we expect a much better service from a subscription MMO?

[Alberel]

Yes they can, by making the route much shorter. As in not having to go through a freaking ocean.

Is costly for them? Shouldn't we expect a much better service from a subscription MMO?

Thing is the majority of EU players have no problem... which makes it VERY likely that all those currently having problems would STILL have problems if SE moved the datacentre. The reality is those with problems need to change something on their end because it is not the location of the datacentre that is causing the issue.

[Edli]

Thing is the majority of EU players have no problem... which makes it VERY likely that all those currently having problems would STILL have problems if SE moved the datacentre.

Why do you say that? You have absolutely no idea how many EU players are affected or not. The only data you have is some comments here and there on how it is fine for them. For all we know the majority may have problems but decided to deal with it or leave.

The initial cost and the maintenance of a data-centre of the same quality as the one you're currently using in Canada is extremley expensive to set-up, prepare and also maintain.

You wrote a long reply to defend SE but you still ignore the fact that a lot of other MMOs, some even f2p or no sub like GW2 have data centers on EU. Why did they do that? For fun, to waste money?

Then your suggestion to fix it is for me to deal now with my ISP and I don't have the nerve for that mainly because I know they'll do nothing. Another suggestion is for me to pay monthly to wtfast. Yeah no. I pay monthly to SE and I expect for them to do something about it.

[Shioban]

You wrote a long reply to defend SE but you still ignore the fact that a lot of other MMOs, some even f2p or no sub like GW2 have data centers on EU. Why did they do that? For fun, to waste money?


Then your suggestion to fix it is for me to deal now with my ISP and I don't have the nerve for that mainly because I know they'll do nothing. Another suggestion is for me to pay monthly to wtfast. Yeah no. I pay monthly to SE and I expect for them to do something about it.

Well, it comes across as a defence for Square Enix, but it's really a defence for MMO developers in general.

First you have to understand is that those MMOs have investors.

Investors are people outside of the company who put forward money as capital towards a new release to try and make it "The next big things", this money can be used for;

> Development
> Servers
> Wages
> Marketing

You name it, whatever is needed. The big issue with that is the investors want their money back ASAP. Hence why you see F2P/P2P/P2W games coming up all over the place, they want their money back as soon as possible so the developer resorts to adding in cash-cow mechanics.

Square Enix does NOT have investors, after the original failure of FFXIV any money put into FFXIVs development was done so frugaly and with great care.
All of the money spent is from Square Enix own pocket as a risk and wager in the hope that ARR would be more popular.

This game relies almost entirely on its subscribers to fund it's future developmen, maintenance and even profit for the company to develop/produce other content comes from FFXIV.
Thinking for even a second that all of your subscription goes back into FFXIV's development is just foolish, it's thrown into to pot and then split.

So vice-versa, other content produced by Square Enix that turns a profit goes back into FFXIV also.



Why does this matter?

Investing in servers where they weren't needed was one unnecessary cost they decided to avoid.

All unnessecary risks, dangers and costs were avoided from start to finish, which is why FFXIV is one of the most accessible and 'safest' MMOs on the market currently to play.

Then your suggestion to fix it is for me to deal now with my ISP and I don't have the nerve for that mainly because I know they'll do nothing. Another suggestion is for me to pay monthly to wtfast. Yeah no. I pay monthly to SE and I expect for them to do something about it.

That's my suggestion yes, not as a "SE are supreme, you're a scrub!" menatality, but a genuine effort to help.

Square Enix or any company for that matter cannot and will not guarantee that your connection to their game will be flawless, there are just too many factors that they cannot influence or change to guarantee that, which is why it falls on you to do your best to either bully your ISP into trying to fix it, or finding a work around.

That's all that can be done really, Square Enix dumping an EU datacentre somewhere in Germany will not fix a terrible connection and I can guarantee even then that people will still have issues if not the exact same ones.



THAT BEING SAID. There are some people who would genuinely benefit from an EU datacentre, but the cost is still a bigger factor to Square Enix which is why you've never heard them even mention an EU based EU datacentre.