Can we add some features to our now full Black list?

[Camate]

Greetings,

Thanks for the suggestions! We handed off your feedback to the development team and they are currently looking into if this would be possible.

[SwordCoheir]

Greetings,

Thanks for the suggestions! We handed off your feedback to the development team and they are currently looking into if this would be possible.

How about saving us the trouble altogether by auto temp-banning anyone who spams /tells to more than say 10 different people within a very short given time frame. If they get temp-banned multiple times, they should get flagged for perma-band if they're selling RMT services. Feasibly I don't think anyone is going to be talking to 10+ people at one time in /tells, so I don't believe it would be an issue for anyone who isn't auto-tell spamming.

[TheSmoo]

Greetings,

Thanks for the suggestions! We handed off your feedback to the development team and they are currently looking into if this would be possible.

What? You're JUST NOW thinking about this?

I.. I have lost the ability to can what dffffffffff.

How about this: AUTO-BAN anyone who is black-listing from sending tells more than X times in X minutes. So spammers get off like 8 tells, and then poof, they're gone. And all the real players have to do is avoid tell-spamming everyone on the server. (I've never seen anyone do that anyway, but if a real player does it, they could get an appeal.)

And go after their actual MONEY MAKERS, since banning spammers is like putting a band aid on a bleeding stump after a limb is amputated.

[TyloRime]

Greetings,

Thanks for the suggestions! We handed off your feedback to the development team and they are currently looking into if this would be possible.

I made a similar suggestion in a report and to a GM months ago.. The responsibility has been on the player to deal with the burden of RMT since launch basically.. anything you guys can do to make that process easier or faster would be appreciated.

[LineageRazor]

No issue? What about being forced to stop whatever you're doing to add these people to your blacklist?

Why would you stop what you're doing? With a controller, it's literally just four actions - select, up, square, add to blacklist. I can accomplish this between global cooldowns in the middle of combat, and regularly do. I'm guessing it's even easier on PC with a mouse, since you can just click the name directly from the chat window. I do this so reflexively now, I actually have to force myself to check and make sure a tell actually IS from RMT before I block it.

No, getting customers onto your blacklist is pretty close to as streamlined now as it's possible for it to be. Getting them OFF your blacklist once they've been banned is more of an issue, and that seems to be on SE's to-do list.

And go after their actual MONEY MAKERS, since banning spammers is like putting a band aid on a bleeding stump after a limb is amputated.

How do you know that they DON'T go after the actual moneymakers? They undoubtedly do. However, the spam-tellers are the ones people whine and complain about the most, and that particular aspect of RMT is what this particular thread is about. Anyway, the best target isn't the money makers OR the spam-shouters - its the BUYERS that really need to get the banstick, and I'm less confident that SE is targeting its own customers.

I made a similar suggestion in a report and to a GM months ago.. The responsibility has been on the player to deal with the burden of RMT since launch basically.. anything you guys can do to make that process easier or faster would be appreciated.

Some of the burden of dealing with RMT SHOULD be on the players. We're the ones who know who the RMT are. We're the ones who see them in game. There is no automated process that can identify RMT with absolute reliability - and boy do players get pissy (and justifiably so!) if they get mistakenly targeted as RMT and banned.

For SE to have the kind of insight into RMT that the players do, they would need to have staff doing nothing but playing the game around the clock, on every server. That is NOT a good use of revenue that could instead be put toward developing and improving the game.

SE has generally the right idea on how to handle RMT: Identify the money-makers and money holders and subject them to periodic mass-bans. Give the players an easy method to blacklist advertisers, and ban them periodically as well. Do not implement automated policies that have a reasonably high chance of targeting legitimate players, or that can be abused by players to harrass other players. Do not implement automated policies that hinder enjoyment of the game for sections of the population (such as banning /tell ability for new players).

There's certainly room for improvement, and by the sounds of it SE IS listening to player feedback and working on implementing ideas that they feel are workable. There are no perfect or obvious solutions to the RMT problem as a whole, though, whatever players on the forums say to the contrary.

[Souljacker]

Some of the burden of dealing with RMT SHOULD be on the players.

You are absolutely right. It should be. HOWEVER, SE needs to give us better tools than stopping everything to fill out a report. A simple, automatic, system where we right click on the name and select "Report for Spam" that generates a quick report to a designated team is the answer. It's what is done everywhere else, it's clean, it works, and we don't have to "manage" our blacklists on a daily basis like some masochists in here are suggesting.

SE has generally the right idea on how to handle RMT:

If you truly believe that SE has EVER had the right idea on how to handle RMT, you must never have played mmos before. There are far better systems in many other games and SE really needs to stop *not* doing things just to say they are different than *that other game*.

[TheSmoo]

How do you know that they DON'T go after the actual moneymakers?....

I'm certain, because there are SQUADS of:

• max-level players without a GC.
• with only ONE max level.
• ZERO levels in anything else.
• With similar names.
• Or garbage names.
• Always grouped.
• Always in the same areas.
• Disappearing and reappearing.
• Wearing ONLY-green-level crafted gear.

This is industrial behavior, not gaming behavior. Running instances, the one portion of the game that gives halfway decent gil. Apparently running with 4 THMs, or occasionally BLMs. I'm not taking about one multiboxer, there are SQUADS of these- 20+, and those are just the ones who are between instances.