Quote Originally Posted by Estellios View Post
Yep, it unlocks at level cap. You don't even have to hold onto the item you apply the appearance of unless you want to use it again in the future.
Therein lie the two problems, I think. I'd like to see the system re-worked so that, as long as you had the item at some point in the past, you can safely get rid of it and still use its appearance later on. That way, you have complete and total customization of your appearance, without it completely annihilating your inventory-space. As well, personally, I'd like to see opened up prior to max-level, and perhaps a little more straight-forward payment (it sounds like a bit of a confusing process to even do).