Brought the game on Ps4 from PSN but still inactive

[Tommy085]

Contacted Sony first. They don't seem to have a clue. They say to delete, reinstall tried a few other things to no avail and say to wait till later and if still like that in morning to contact them again. They took all the information as this will help to solve the issue. Then I contacted Square Enix and they said they are aware of the issue and only affects PSN downloads of the game and are working to resolve the issue. They are aware and are working with Sony and say to keep posted on here! Would be nice to have a official post from them stating there is an issue.

UK Phone Numbers
Sony 02035382665
Square 08706000182

[Lifter]

Not sure what you mean by "no legal time".

In any case, it's past noon GMT and I still get the same message.

[Jabaskunda]

I mean summertime... nevermind

My copy still missing from Mog Station :\

[Tommy085]

Will get sorted they know about it just when and how.

[Jabaskunda]

A friend of mine bought the game just 5 minutes ago with no issue at all, maybe the problem is for who bought the game too early?

I'm very very upset

Somebody with a fast connection could try to re-download the client...

[Tommy085]

@jABASKUNDA I deleted all files from applications and all saved data as well from online storage and hardive. Final fantasy saved data can be found in the other folders. Deleted everything. Just redownloading now so should be able to let you know if that works in the next 20mins or so.. have fibre

[Jabaskunda]

@jABASKUNDA I deleted all files from applications and all saved data as well from online storage and hardive. Final fantasy saved data can be found in the other folders. Deleted everything. Just redownloading now so should be able to let you know if that works in the next 20mins or so.. have fibre

So good

Let us know!

[damofitz]

It doesn't work. I tried that too but it just updates the launcher to the 08/04/14 version, which I think is the second beta launcher. Its showing up in the store front now rather than just searching for it so it should definitely be live. Some PS3 users had these issues for a while, I still haven't found anyone stating a solution so I guess its just a case of waiting for them to fix it, which I hope they do soon as two botched launches for the same game isn't doing anything to boost confidence

Edit: And now the download is taking a lot longer, was 20mins to half hour last night, now showing over an hour

[Tommy085]

No correct, does not work. I am in UK and for some reason when log-in the US and Canada T&C's come up. Think Damofitz is right. They need an update to sort this.

[DWatts]

Just for people who are interested, I bought the game this morning, before 12GMT release, updated the Beta from earlier in the month and had this issue. Deleted and reinstalled the client and still have this issue. Reinstalling makes no difference so don't waste your time/bandwidth doing so.

I see they're recommending you contact their support for resolution, which is odd considering the conversation from earlier in the thread. If anyone finds a resolution, please ensure you post here, would be very helpful.

I know these things happen, but it's bloody annoying.