Brought the game on Ps4 from PSN but still inactive

[Aicha]

Guess Sony messed it up by putting the game into the store too early. So everyone who bought it before 12:00 GMT has problems now.

[Tommy085]

It didn't go onto the UK store until around 12.40am gmt.

[Kate_d]

A really frustrating start. I can't believe the let down. Let's hope it gets sorted soon, and with some form of compensation for all of us who have paid good money for this game!

[Lifter]

This update was posted to Lodestone: http://eu.finalfantasyxiv.com/lodest...8bd108bbd06b4f

Oddly says contact support, who then just told me to keep an eye on updates on Lodestone...

[sirjust]

You know all they need to do is verify purchases and give out codes to those who purchased it. Then we can all go to the mogstation, input the code and it'll work. For some stupid reason, the PS Store didn't give out a code, which would have been a perfect workaround to this problem. I've been trying to get an account set up for my wife all day (this is our only day off during the week, grrr)
BTW I also saw that message, talked to support, and they said to keep watching the Lodestone... so yeah they got nothing!

[damofitz]

Yeah, its on the support centre page as well, but rightly stated, chat support say to watch here

http://support.eu.square-enix.com/main.php?id=5383&la=2

I hope they hurry up, finished FFX at the weekend on the Vita and am burning through X-2 so need something lined up to see me through the rest of my time off work

[Jabaskunda]

So i'm in queue for an another chat with the SE Support team. You guys have more news?

[vanityobscene]

I've spent the last three hours trying to get through to tech support so that I can have a conversation from the horse's mouth about all of this and have had no luck. No matter where I go I can't seem to get a support chat page. And when I think I've got it, it winds up being an email support ticket.

It's also getting pretty infuriating trying to figure out what's going on with this limbo when every page links back to itself, like some unhappy, money stealing circle.

[Saradina]

Same problem here... Had the PC version, got a ps4 and a vita for this game (so I can play in the bath ) bought the digital version this morning (around 8 am CET) and it says no valid service when trying to link account. There's not even a create account button only, "use existing SQEX account".

[Tehlu]

Well they've put the information about people not being able to log in on the client too. Guessing it'll be either tonight or tomorrow it'll be fixed tbh