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  1. #21
    Player
    Kouhai-Kun's Avatar
    Join Date
    Jan 2014
    Posts
    5
    Character
    Omni Knight
    World
    Balmung
    Main Class
    Dark Knight Lv 54
    hmmmm, i was hoping the OST contain the trailer music i was looking for. Its not called Answers, but it was played at the beginning of A New Beginning trailer. Its this one:

    http://www.youtube.com/watch?v=HeNc1amDAE4

    Anyone have any idea what the song being played is called?
    (0)

  2. #22
    Player
    Naraku_Diabolos's Avatar
    Join Date
    Jun 2012
    Location
    Gridania
    Posts
    1,255
    Character
    Hayley Westenra
    World
    Excalibur
    Main Class
    Ninja Lv 100
    Okay, so I got an email from Square-Enix today about my disc.

    Dear Customer,

    Regarding your request for account support. Please find your answer below.

    Thank you for your contact today.

    We apologize, while the product you are referring to is indeed a SQUARE ENIX product, the store that handles those issues has their own support system in place to assist with these types of problems.

    To reach the support site for the SQUARE ENIX GAME STORE/E-STORE, please visit http://www.findmyorder.com and log in.

    If you require additional assistance with your order please contact Digital River directly via phone at 1-866-585-3251.

    Thank you for contacting the SQUARE ENIX Support Center.
    ___________
    For additional assistance with this issue, you can reply to this email directly. For assistance with a new issue, please visit the SQUARE ENIX Support Center at
    http://support.na.square-enix.com.
    So I tried to get ahold of Digital River...well, there is NO WAY to contact them regarding getting a new code. This NEEDS to be done by Square-Enix themselves! THEY have the code, Digital River DOES NOT have it! Seriously, if this crap doesn't get resolved, I am NOT buying another product again from the Square-Enix store!!!
    (0)

  3. #23
    Player
    Nekodar's Avatar
    Join Date
    Feb 2013
    Location
    Ul'dah
    Posts
    2,104
    Character
    Nyaano Nohea
    World
    Midgardsormr
    Main Class
    Conjurer Lv 70
    Quote Originally Posted by Naraku_Diabolos View Post
    So I tried to get ahold of Digital River...well, there is NO WAY to contact them regarding getting a new code. This NEEDS to be done by Square-Enix themselves! THEY have the code, Digital River DOES NOT have it! Seriously, if this crap doesn't get resolved, I am NOT buying another product again from the Square-Enix store!!!
    In other words, you'll have to return what you got and request a refund, explaining why, etc.

    The code is part of the product itself, of course DR can't just give you a new code.
    But the return and refund or exchange for a new copy you have to take with them.
    (0)

  4. #24
    Player
    Cigaran's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    218
    Character
    Cigaran Lanarik
    World
    Faerie
    Main Class
    Paladin Lv 50
    Sadly, Digital River is well known for their issues. As to how the code is already used, that one does seem like it would be on Square Enix's end. Best of luck on getting a refund with DR though.
    (0)

  5. #25
    Player

    Join Date
    Apr 2014
    Posts
    2

    Bahamut Minion

    Where exactly is the code located in the disk case ? I have 3 paper inserts one that has a picture of the minon , one that has a code to register the product on the Jp enix site and one that has options for the disk . I cant read Japanese so am wondering where its located since everything on this one is in Jap unlike the last soundtrack which had the code clear as day in English .
    (0)

  6. #26
    Player
    ForteXX's Avatar
    Join Date
    Aug 2013
    Posts
    792
    Character
    Fhorte Dakwhil
    World
    Cactuar
    Main Class
    Thaumaturge Lv 50
    Quote Originally Posted by juliusmaximus View Post
    Where exactly is the code located in the disk case ? I have 3 paper inserts one that has a picture of the minon , one that has a code to register the product on the Jp enix site and one that has options for the disk . I cant read Japanese so am wondering where its located since everything on this one is in Jap unlike the last soundtrack which had the code clear as day in English .
    Its a paper on the binding of the case.
    (0)

  7. #27
    Player

    Join Date
    Apr 2014
    Posts
    2

    Bahamut Minon

    Can anyone tell me where the code is actually located at in the disk case ? I have 1 paper that has a picture of the minion , 1 paper that has a product registration code and 1 paper that bas BDM instructions . I cant read Japanese and unlike the last soundtrack this code is not clearly visible on the paper with the picture of the minion in English . Everything is in Japanese .
    (0)

  8. #28
    Player
    Nekodar's Avatar
    Join Date
    Feb 2013
    Location
    Ul'dah
    Posts
    2,104
    Character
    Nyaano Nohea
    World
    Midgardsormr
    Main Class
    Conjurer Lv 70
    Quote Originally Posted by juliusmaximus View Post
    Can anyone tell me where the code is actually located at in the disk case ? I have 1 paper that has a picture of the minion , 1 paper that has a product registration code and 1 paper that bas BDM instructions . I cant read Japanese and unlike the last soundtrack this code is not clearly visible on the paper with the picture of the minion in English . Everything is in Japanese .
    The edge binding... Not anything inside the case itself...
    (0)

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