360 Day Veteran Reward - Aetheryte Ticket

[C-croft]

It still isn't a compelling argument, your argument is one of rhetorics and it would have been valid if Rank 7 veteran rewards are the first veteran rewards, the fact that there are preceding veteran rewards sets an expectation of the value a customer is toreceive from veteran rewards and the fact that Rank 8 veteran rewards goes back to the trend set by the previous 6 further solidifies our position.

I'd be pissed if the rewards program of a casino i frequent, gives me 50 free hamburgers for a year of spending X amount of money when all previous months, i've been getting stays in a hotel suite. same scenario, when you've set precedence in terms of rewards, you'd naturally set an expectation from your customers.

You might feel indifferent towards the veteran rewards but there are those who values it for what it gives, you might not agree with our protests and you have the rights to either ignore or participate in the discussion but if you wish to disagree, the onus is on you to provide a compelling argument on why we should suck it up and not have expectations from a rewards program created by the devs and with expectations of the reward value set by the devs or perhaps simply to provide a compelling argument as to why 50 free teleport is appropriate for a Rank 7 reward when you get a Behemoth mount and GC leader minion for Rank 6

The fact remains that veteran rewards are a marketing strategy implemented to improve sales and pad SE's bottomline, it serves as an incentive to entice players in subscribing to larger chunks of game time, it really isn't an innocent carebear thank you gesture as what you've been trying to portray it as.

We are not mindlessly ranting here, we have put out our arguments, its in your ball-court now.

These vet rewards do not have to fulfill your expectations. I will be honest, it is a slightly odd choice of vet rewards, but it is still something given to you free of charge. It doesn't matter if you feel entitled to something grander than the previous awards, it's a free gift for subbing. You can not sub and get nothing at all as well.

EDIT

Quoted you as you were editing.

The enticement to sub for longer chunks is to fulfill your need to have something sooner. The bonus for subbing for longer chunks is the fact that you have access to multiple characters per world. I believe you also see a discounted rate for the subscription bundle. The veteran reward is for longevity. As a consumer, it is your responsibility to manage your funds as you see fit. If you are unable to pay monthly and see these rewards over the course of your subscription, that is a mismanagement on your side. You should be paying for access, not vet rewards.

Clarification, not telling you to spend your money, just that your money pays for access not rewards. Also your chunk sub does entitle the rewards immediately simply because you have already paid forward for the access, meaning whether or not you choose to play, your longevity takes you beyond the 360 days.

[ReiszRie]

These vet rewards do not have to fulfill your expectations. I will be honest, it is a slightly odd choice of vet rewards, but it is still something given to you free of charge. It doesn't matter if you feel entitled to something grander than the previous awards, it's a free gift for subbing. You can not sub and get nothing at all as well.

EDIT

Quoted you as you were editing.

The enticement to sub for longer chunks is to fulfill your need to have something sooner. The bonus for subbing for longer chunks is the fact that you have access to multiple characters per world. I believe you also see a discounted rate for the subscription bundle. The veteran reward is for longevity. As a consumer, it is your responsibility to manage your funds as you see fit. If you are unable to pay monthly and see these rewards over the course of your subscription, that is a mismanagement on your side. You should be paying for access, not vet rewards.

Clarification, not telling you to spend your money, just that your money pays for access not rewards. Also your chunk sub does entitle the rewards immediately simply because you have already paid forward for the access, meaning whether or not you choose to play, your longevity takes you beyond the 360 days.

I can't agree more with a previous comment stating that "nothing is truly free"

Indeed, you might view veteran rewards as "free" but reality is that it pays for itself through an increased block subscription time, that is how marketing works, if you buy a car and they give you an ipad, is it truly free or is it to sweeten the deal? if our feedback reaches the devs and they decides to make it a permanent free teleport, does it bring dis-benefit to you? this is what confuses me, how players are actively making the choice to not receive a better reward is somewhat like buying products at full MSRP and refusing to ask or accept a deal.

we pay for the game, that is undeniable but if a company implements a rewards (marketing) program, it isn't unreasonable for customers to have expectations from it even though the very same customers would most likely still purchase without the rewards, it is what you'd call customer satisfaction.

perhaps it is prudent for the players here to not view the veteran rewards as an innocent "thank you" but rather that SE is a for-profit organization and FFXIV is a revenue generating business and the veteran rewards are a marketing program to increase revenue.

[C-croft]

I can't agree more with a previous comment stating that "nothing is truly free"

Indeed, you might view veteran rewards as "free" but reality is that it pays for itself through an increased block subscription time, that is how marketing works, if you buy a car and they give you an ipad, is it truly free or is it to sweeten the deal? if our feedback reaches the devs and they decides to make it a permanent free teleport, does it bring dis-benefit to you? this is what confuses me, how players are actively making the choice to not receive a better reward is somewhat like buying products at full MSRP and refusing to ask or accept a deal.

we pay for the game, that is undeniable but if a company implements a rewards (marketing) program, it isn't unreasonable for customers to have expectations from it even though the very same customers would most likely still purchase without the rewards, it is what you'd call customer satisfaction.

perhaps it is prudent for the players here to not view the veteran rewards as an innocent "thank you" but rather that SE is a for-profit organization and FFXIV is a revenue generating business and the veteran rewards are a marketing program to increase revenue.

You are paying for a sub for access, not the vet rewards. The deal you are referring to is a free addon such as rims to the car or some other package(vet rewards), and paying full MSRP would be equivalent to paying the full price on the sub. Keeping in mind that 6 months of sub time is getting a discount on full MSRP since you get the standard sub discounted to the rate of a basic sub. You are complaining that the tickets aren't good enough to you. Sure it's about customer satisfaction, but satisfaction only goes so far for freebie items. Your satisfaction should be coming from content within the game, not the veteran rewards you are given.

[SLeonhart]

You are paying for a sub for access, not the vet rewards. The deal you are referring to is a free addon such as rims to the car or some other package(vet rewards), and paying full MSRP would be equivalent to paying the full price on the sub.

Right, ok, let's run with your car analogy.

You've just bought a new car and you're told you've come at a good time because there's a special offer on and you're going to get some "free", "special" alloy wheels as an extra at no additional cost. They bring the wheels out - They suck. They're awful and you'd rather have the original trims.

As a customer purchasing a car - Are you genuinely saying you wouldn't ask for an alternative set of alloy wheels - if the ones on offer were (in your opinion), terrible? Or would it just be terribly rude to refuse the awful alloys, because they're "free"?

It seems to me that we have a split between the savvy consumers amongst us and the "let's just get what we're given" lot.

[C-croft]

Right, ok, let's run with your car analogy.

You've just bought a new car and you're told you've come at a good time because there's a special offer on and you're going to get some "free", "special" alloy wheels as an extra at no additional cost. They bring the wheels out - They suck. They're awful and you'd rather have the original trims.

As a customer purchasing a car - Are you genuinely saying you wouldn't ask for an alternative set of alloy wheels - if the ones on offer were (in your opinion), terrible? Or would it just be terribly rude to refuse the awful alloys, because they're "free"?

It seems to me that we have a split between the savvy consumers amongst us and the "let's just get what we're given" lot.

Not really my analogy, but let's run with it... Then don't use the tickets and discard them? I guess it would be more pertinent to tell SE to keep their tickets and you will stick to just the minion? Sure you can ask, but the whole point of the special offer is the crap wheels. Sure you can decline the wheels(special offer), but to think that you deserve better wheels is asinine. At the same time, this isn't all inclusive, you might ask and they say we have these other wheels. But the special offer is a specific set of wheels. It's not rude to refuse the wheels. It's rude to say this isn't good enough for me bring forth better wheels.

EDIT: To reiterate, my stance on these tickets is that it is an odd choice for a vet reward for 360 days. Of course there are other things it could be, but it's free, and comes with the access I am paying for. I pay to play a game, not for some rewards that I may very likely never use more than a couple times. Honestly, I will probably use the 50 free tickets more than I ever use any other vet reward. Definitely not wearing the swimsuit. The fantasia, not needed. If I could sell it I would. I would probably give it away if I could. Don't find the Ahriman mount that awesome. YMMV of course.

PS ahhh, post limits. A nice 360 reward is the removal of post limits lmao