It's funny. I usually only see a lot of complaints when I come to the forums and not in the game itself. I'm also probably the only one in my FC that actually comes to the forums. The truth is that people that are unhappy with something are always more vocal about it.

Though they should really think about re-instating the policy of only letting people with active accounts post here. It's ridiculous to see people that don't even play the game anymore here complaining all the time.