5 hour emergency maintenance with 10 minutes notice...

[Mladenaught]

Hello,

We'd like to take a moment to explain a bit about why we announce the Hotfix details at the timing that we do.

...

On the other hand, when there is a large scale patch like patch 2.1, we release the information ahead of time and we will be doing the same for patch 2.2.

However, even for these large scale patches, if there are bug fixes that occur at the same time for such things as changes to item buyback prices, or other things related to the economy, we will not be announcing this beforehand and it will be released after the maintenance takes place.

Moving forward we will be looking into ways to improve aspects, but currently we will be announcing patch and Hotfix content based on the above policy.

Your efforts are much appreciated and thank you for taking the time to land a note on this matter. Keep up the good work!

[Rapoza]

Quote Originally Posted by Rapoza View Post
i was expecting this more than anyone, they underestimated how many ps4 people would be playing, so i knew for sure this would happen. Ps4 is the number one console in the world right now, and you give all users free beta access. Its as easy as 2 + 2........

lol

/10char

http://n4g.com/news/clickout/1464608

[Derceto]

http://n4g.com/news/clickout/1464608

I think Quiz was responding to the notion that the PS4 is the number one console in the world right now. I think maybe you mistake number one 'selling' console, for the number one 'adopted' console. PS4 is "not" the number one adopted console atm of course. Two rather different statements. Maybe could have worded it better.

[Rapoza]

I think Quiz was responding to the notion that the PS4 is the number one console in the world right now. I think maybe you mistake number one 'selling' console, for the number one 'adopted' console. PS4 is "not" the number one adopted console atm of course. Two rather different statements. Maybe could have worded it better.

so ok, according to you two, people should say michael jackson's thriller is the number 1 album right now.

[Quiz]

I think Quiz was responding to the notion that the PS4 is the number one console in the world right now. I think maybe you mistake number one 'selling' console, for the number one 'adopted' console. PS4 is "not" the number one adopted console atm of course. Two rather different statements. Maybe could have worded it better.

You're right. I was laughing at the person saying that 5 million units sold was the number 1 in the world. Did every xbox 360, ps3, ps2, DS, 3DS etc just cease to exist? Hell there are probably still more working NES and/or SNES in the world than there are ps4. Most of the hardware I listed has TENS OF MILLIONS sold. Let me say it in another way. They have OVER 10 TIMES AS MANY UNITS AS PS4. Just because ps4 is hot right now doesn't excuse english skills because it "suits" your arguement.

[Quiz]

so ok, according to you two, people should say michael jackson's thriller is the number 1 album right now.

Can't edit because posting from my phone. Yes, Thriller IS the #1 album right now. It is number 1 because it has sold more than anything else. Last I checked that made something #1

[Rapoza]

You're right. I was laughing at the person saying that 5 million units sold was the number 1 in the world. Did every xbox 360, ps3, ps2, DS, 3DS etc just cease to exist? Hell there are probably still more working NES and/or SNES in the world than there are ps4. Most of the hardware I listed has TENS OF MILLIONS sold. Let me say it in another way. They have OVER 10 TIMES AS MANY UNITS AS PS4. Just because ps4 is hot right now doesn't excuse english skills because it "suits" your arguement.

ok you right, avatar is also the number one movie right now. Thank you for correcting me.

[Marishi-Ten]

Greetings, everyone.

I apologize for the inconveniences caused by the emergency maintenance the other night.

I'd like to give a rough overview of the reason for the emergency maintenance. Due to a server setting, when players were being transitioned into content, bugs would occur due to various circumstances and they needed to be addressed immediately. As this bug only appeared under circumstances where there is extreme congestion, we were unable to find it through our normal course of testing.

Additionally, we are aware that this bug was still occurring for a small number of people and we've conducted another emergency maintenance to address this.

Moving forward, we'll be taking all of the feedback in this thread into consideration and doing our best to make improvements. Once again, I apologize for the inconvenience.

No need to apologize for something that can't be helped. Square needn't be sorry for the Emergency Maintenance's that occurred. It's impact went from low to critical on the implementation and integration of the PS4 servers taxing the capacity of the host(s). That's no ones fault.

Emergency Maintenance(s) are performed if there is real danger of hardware failure, data corruption, or widespread occurrences. Can't predict/plan/notify in advance for that. Your dev wing did what they needed to do to protect the states of character data, server integrity, and continued functionality. They shouldn't have to explain themselves and they absolutely shouldn't be sorry.

I want to apologize for the poor treatment of your IT/dev wing. Frustration from not understanding/not wanting to understand/can't understand normally sparks negative comments. Moving forward, it's hoped that threads such as these and others are not as prevalent.

[Quiz]

ok you right, avatar is also the number one movie right now. Thank you for correcting me.

Because it is. I don't see how you can't grasp this conception. The principle of it being "right now" is exactly what it sounds like. What is the highest grossing/selling/earning/etc product in it's field RIGHT NOW AT THIS VERY SECOND. Not "6 months from now if the trend continues" or "within a certain period". It's late though. Feel free to try to justify your own lack of comprehension below while I sleep. (And for the record, I know what you were going for, you just did an awful job of it)

[Rapoza]

Because it is. I don't see how you can't grasp this conception. The principle of it being "right now" is exactly what it sounds like. What is the highest grossing/selling/earning/etc product in it's field RIGHT NOW AT THIS VERY SECOND. Not "6 months from now if the trend continues" or "within a certain period". It's late though. Feel free to try to justify your own lack of comprehension below while I sleep. (And for the record, I know what you were going for, you just did an awful job of it)

yup you right, every time i hear any news outlet say what is the number one movie right right now ill just automatically discard it, because they should use, how you say it instead.