5 hour emergency maintenance with 10 minutes notice...

[yexie]

Why is being frustrated about the absurd amount of downtime make paying customers kids? And as far as entitled...your damn straight. If I pay for a service, I expect a service. This game has been down 25 hours since I joined less than a week ago. That is excessive and absurd. We all understand that there will be downtime. But the frequency is off the chart. That is what people are complaining about. It's not like people are complaining about the single 2 hour window this has been down this week and everything has been flawless in between. I have personally experienced stability problems, 90k errors, huge queues, all things you would expect from a launch week.

Quoting your previous "timetable":

Feb 26 - 5 hours <-- emergency maint, actual downtime 2 hours
Feb 25 - 3 hours <-- regular, downtime little over 2 hours
Feb 21 - 3 hours <-- emergency Maint, downtime 3 hours
Feb 20 - 2 hours <-- Forum Maint
Feb 20 - 10 hours <-- announced, actual downtime 8.5 hours
Feb 19 - 2 hours <-- Forum Maint

So, your 25 hours are actually ~16 hours.
I'm not saying that this is not a lot, but PS4 beta started and preperations for patch 2.2 are undergoing, so this doesn't represent the past few months.

Why not just assume that they are not doing these maintenance to bother us, but because they think they have to be done? It's like people feel personally attacked by them, or like SE is intentionally stealing playtime from people as if they would gain anything from it. I'm sure if it was up to them they would rather not do these things and have everybody go home on time and have happy players 24/7.
All this energy wasted to complain about something so "little". Tsk. (I don't mean you in particular.)

Off topic, this has bugged me for a while. It stated matching for DF by Group, yet as a Sargatanasian, I have DF'd with Balmungers who are in the other group. Methinks it's actually done by datacentre, rather than group.

Please do continue with the exciting on topic comments now.

They changed the groups a few times after that initial post there, and when they added the datacentres those basically replaced the "groups". So yea, now it's done by datacentres.