5 hour emergency maintenance with 10 minutes notice...

[lancia12]

Hey kids. Now dry your tears of entitlement and go play. I'll see you all this evening along with the rest of the adults when we get home from work.

Why is being frustrated about the absurd amount of downtime make paying customers kids? And as far as entitled...your damn straight. If I pay for a service, I expect a service. This game has been down 25 hours since I joined less than a week ago. That is excessive and absurd. We all understand that there will be downtime. But the frequency is off the chart. That is what people are complaining about. It's not like people are complaining about the single 2 hour window this has been down this week and everything has been flawless in between. I have personally experienced stability problems, 90k errors, huge queues, all things you would expect from a launch week.

[Tupsi]

Why is being frustrated about the absurd amount of downtime make paying customers kids?

"Absurd amount" - Like FFXI, this game has the most uptime, handful of hours of downtime compared to the uptime leaves absolutely ZERO reason to complain. What should be complained about, however, is the fact most MMOs and even XI updates much faster than XIV does.

[whiskeybravo]

This game has been down 25 hours since I joined less than a week ago. That is excessive and absurd. We all understand that there will be downtime. But the frequency is off the chart. That is what people are complaining about. It's not like people are complaining about the single 2 hour window this has been down this week and everything has been flawless in between. I have personally experienced stability problems, 90k errors, huge queues, all things you would expect from a launch week.

Should have been playing around launch.. There was 25 hours of downtime each day lol

(yes, I know a day is 24 hours..)

That being said, I started thinking about it.. There have been, what, 5 million+ PS4's sold? ARR beta is available to everyone, it's possible there are more people playing beta than there are current subscribers (last number I heard was around 1.3 mil subs).. Seems to me that could lead to the same launch week-type problems we had before.

[Masekase_Hurricane]

@Lancia I don't know how you have had 25 hours downtime cause I have been playing too and not seen that much. Also not seeing huge queues. I have also not seen a 90k error since the first few weeks of release.

[Marishi-Ten]

We'd like to take a moment to explain a bit about why we announce the Hotfix details at the timing that we do.

No need to explain yourselves. If people can't come to that conclusion on their own, they probably don't have the capacity to understand the how's and why's.

Some bugs are critical and threaten the integrity of the host and the data stored therein. Bringing it down to avoid an issue becoming worse or corrupting data (character data. People would be asking for public executions if their character profiles are compromised) is sometimes the best course of action. It's called risk management.

[Tiggy]

"Absurd amount" - Like FFXI, this game has the most uptime, handful of hours of downtime compared to the uptime leaves absolutely ZERO reason to complain. What should be complained about, however, is the fact most MMOs and even XI updates much faster than XIV does.

In the first few years of FFXI it didn't update well at all. It was a long process that scanned your files first. If it failed you had to start over with a fresh scan. The update servers were being hammered and would they themselves would begin to fail. This went on for years.

[Billzey]

Should have been playing around launch.. There was 25 hours of downtime each day lol

(yes, I know a day is 24 hours..)

That being said, I started thinking about it.. There have been, what, 5 million+ PS4's sold? ARR beta is available to everyone, it's possible there are more people playing beta than there are current subscribers (last number I heard was around 1.3 mil subs).. Seems to me that could lead to the same launch week-type problems we had before.

Yes, I'm sure over 20% of the people with PS4s are playing FFXIV. That's a perfectly reasonable assumption.

[whiskeybravo]

@Lancia I don't know how you have had 25 hours downtime cause I have been playing too and not seen that much. Also not seeing huge queues. I have also not seen a 90k error since the first few weeks of release.

Hundreds of people have been getting 90k the last few days on Leviathan server. This include myself (twice), coil static, and FC/LS members, and people in general shouting about getting dc'd

[Masekase_Hurricane]

Well I play all the time and not been seeing it. Could it be from poor internet connection or not seeing it on Sargantanas ?

[Dalavon]

White knight

I love you. And your response above being a white knight. Well played.