After Feb 4 Maintence, Game Wont Load.

[Robertson]

Good Morning!

Game was working fine yesterday, But after the Launcher Updated for the Maintenance of Feb 4th, the Game freezes while try to load,

Press "Play" from the launcher the the game launches and freezes right away at a black screen.

Please help..

[Robertson]

Any suggestions anyone?

[Nights87]

I have a similar problem since yesterdays update;
My game loads up to the Main Menu, when i click the start button i get the box that says connecting to data center. Then i get a black screen with a box that says The Lobby Server connection has encountered an error. 2002. I hit OK and the game closes.

[Langureion]

Try re-install yet?

[OoooPieceofCandy]

Same here, unable to find any further information as to when this will be fixed.

[Marishi-Ten]

2002 is the error seen or just a blank screen? Is there a play button? Does it display a crash log? Can you pull the crash log and post it?

[Ralidan]

I can't even download the update.

[Marishi-Ten]

I can't even download the update.

Why? What's the error? What's the configuration and setup? Anything odd happen? Be as descriptive as possible so we can lend a hand (pull logs and post them if you can)

[Ralidan]

Why? What's the error? What's the configuration and setup? Anything odd happen? Be as descriptive as possible so we can lend a hand (pull logs and post them if you can)

Same problem other people are having in this thread: http://forum.square-enix.com/ffxiv/t...-Version-Check

[Marishi-Ten]

Same problem other people are having in this thread: http://forum.square-enix.com/ffxiv/t...-Version-Check

K ... But there are numerous reasons that the version check fails. It's not just one thing all the time.

Corrupted boot folder, firewall/antivirus, ICMP throttling on the router/ISP, UAC I/O issues with Program Files x86 folder, Permissions bug in Windows, NIC turning itself off, etc.

Though you get the same error, your root issue may not be the same. In order to TS, every issue has to be addressed as if it it has never occurred before.

By the way, this goes for any diagnostic support in any field.