Why I stopped paying for FFXIV

[Shadex]

I realize that there are quite a few people that are not currently experiences latency issues with this game, however that does not invalidate the fact that there are also quite a few that are. Neither side can say that they are the 100%. However, Square should acknoledge the fact that there are millions and millions of gamers out there that are playing end game MMOs without this issue. To say that it is all the end users fault only to have that end user have zero issues with any other MMO they currently play is illogical. Square has server latency issues. It is a simple fact. It is wonderful that it is not affecting everyone but that fact that it is affecting so many should be make it something that Square focuses on more than they have.

[Tiggy]

I realize that there are quite a few people that are not currently experiences latency issues with this game, however that does not invalidate the fact that there are also quite a few that are.

You're right. It doesn't invalidate that fact. So lets try to troubleshoot it real fast.

Troubleshooting 101: Remove common aspects until the problem is isolated.

Situation: Player A and Player B connecting from different states connecting to the same server and zone.
Player A has no lag.
Player B does have lag.

Despite being connected to the same server and residing in the same zone we find both players experiencing different server behavior. Since player A experiences no lag it is safe to rule out the server as the problem since If it was the server it would be impossible for anyone to have a clean connection at all. Logically we can rule out the server as the primary culprit and we can look elsewhere for problemss


Both players do a tracert to the server.
Player A has no abnormalities and connects to the server well.
Player B sees a little bit of delay during some hops to the server.

Hypothesis: Server connection issues are a product of a bad connection between the player and the server.

Experiment: Use a free trial for a gaming VPN service in an attempt to get a different route to the server in order to bypass the suspected internet nodes.

Result: Player B using a VPN achieved a severe or total reduction in performance problems connecting to the server.

Conclusion: Routing issues between the user and the server prohibited player B from achieving a good connection.


You're statement made it clear that just because some people didn't have problems doesn't mean others don't. I agree with this statement, but many people are missing what that means. As I laid out above that means the servers can't possibly be the problem. Sure, the servers may need some optimization, but the problems everyone is having are very obviously not server related.