Housing is very commonly a high engagement feature in MMORPGs, because most of the times it's the only way for players to own something persistent outside of their character. SE also publicized and hyped it way beyond anything else in the patch, which contributed to raise many people's expectations.
While by itself it might not make many people quit, lack of access to a high engagement feature that in basically every other MMORPGs is made (at least at the entry level) very accessible is definitely a weakening factor for account retention, and summed up to other factors (like having to bear trolls in a high percentage of crystal tower runs due to the impossibility of safely queuing with 23 people you actually know know), it might definitely tip people over the edge.
It won't do that to me (but I've stayed through a lot of bad stuff), but I know already quite a few that are considering it.
And this is pretty much false. Guild housing is definitely accessible at the entry level in most other MMORPGs. The problem is exactly that there's no entry level on FFXIV's legacy servers.People are also forgetting that the current housing is guild halls. They've been expensive in pretty much every MMO with a comparable feature; Personal housing will not cost as much.
I can't remember a single MMORPG in which an overwhelming percentages of guilds couldn't afford entry level housing upon implementation, and this is made even worse here by the fact that there's no other kind of housing for now.



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