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  1. #1
    Player
    BinnyBees's Avatar
    Join Date
    Aug 2013
    Posts
    59
    Character
    Rauven Renfure
    World
    Behemoth
    Main Class
    Botanist Lv 50
    Quote Originally Posted by -Raz- View Post
    well the 2nd ticket got a clean flat out nope, "consumption has been too long ago"

    in that ticket i had included the aprox date used with a note that people had theirs restored long past the 10 day limit

    not sure i should even bother with a 3rd one as its going to get the same reply anywayz
    Did you make sure to include that you wanted to use your 1 time only item restoration policy feature? Cause When I said that, they replied with a "We'd be glad to help you get your item restored. But do take note that this is a 1 time feature and will be unable to be used again in the future." basically. They then proceeded to link me to their item restoration policy page.

    So, I'm not understand why some people are getting rejected. It makes me sad. :/
    (0)

  2. #2
    Player
    -Raz-'s Avatar
    Join Date
    Aug 2013
    Posts
    16
    Character
    Raz Darkfang
    World
    Cactuar
    Main Class
    Monk Lv 80
    Quote Originally Posted by BinnyBees View Post
    Did you make sure to include that you wanted to use your 1 time only item restoration policy feature? Cause When I said that, they replied with a "We'd be glad to help you get your item restored. But do take note that this is a 1 time feature and will be unable to be used again in the future." basically. They then proceeded to link me to their item restoration policy page.

    So, I'm not understand why some people are getting rejected. It makes me sad. :/
    yes i did, included that i wanted to use my one time item restoration, the aprox date, the char name/world and the item name

    edit: as i said before, likely have to meet a nice GM to get it restored
    (0)

  3. #3
    Player
    Elazu's Avatar
    Join Date
    Aug 2013
    Posts
    625
    Character
    Aveira Teleri
    World
    Odin
    Main Class
    Archer Lv 60
    Quote Originally Posted by BinnyBees View Post
    Did you make sure to include that you wanted to use your 1 time only item restoration policy feature? Cause When I said that, they replied with a "We'd be glad to help you get your item restored. But do take note that this is a 1 time feature and will be unable to be used again in the future." basically. They then proceeded to link me to their item restoration policy page.

    So, I'm not understand why some people are getting rejected. It makes me sad. :/
    It's completely ridiculous that they favor some people over others. When did you write your ticket and how long did it take them to reply? I wrote one yesterday with the stuff you mentioned.

    Edit: Just got my Fantasia back.
    (0)
    Last edited by Elazu; 11-30-2013 at 10:08 PM.

  4. #4
    Player
    BinnyBees's Avatar
    Join Date
    Aug 2013
    Posts
    59
    Character
    Rauven Renfure
    World
    Behemoth
    Main Class
    Botanist Lv 50
    Quote Originally Posted by Elazu View Post
    It's completely ridiculous that they favor some people over others. When did you write your ticket and how long did it take them to reply? I wrote one yesterday with the stuff you mentioned.

    Edit: Just got my Fantasia back.
    I wrote mine on Yesterday (Friday) afternoon 11/28/13, around 2pm. Got a response 11/29/13 around 6am. But I'm still waiting on a GM to restore my Fantasia. You got yours hella quick....wtf. O.o
    (0)