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  1. #1
    Player
    Snitchie's Avatar
    Join Date
    Sep 2011
    Location
    Ul'dah
    Posts
    105
    Character
    Snitchie Omega
    World
    Ragnarok
    Main Class
    Gladiator Lv 60
    Tried 2 different ISP's Yes I have 2 connections in my house. One VDSL with 45Mbit down 10Mbit out. My job covers the cost for this.
    My private connection is Fiber 50/50Mbit (get it with my tv pack for no additional cost, hence why i have 2)

    Same problem on both and it only laggs on peek times. from GMT +1 19:00-23:00 Before and after this it works fine. And that peek time = peek time not only in the game for EU players, but also peek time for internett usage in EU. And then the bottlenecks on my way to the server in Canada becomes a issue. Since many many ppl are using internett servers i travel through.

    P.S I also tried it on my PS3 on both ISP's I got. Same result as on PC.
    (2)

  2. #2
    Player
    Ephier's Avatar
    Join Date
    Sep 2013
    Posts
    781
    Character
    Ephier Samoht
    World
    Ultros
    Main Class
    Machinist Lv 70
    Quote Originally Posted by Snitchie View Post
    Tried 2 different ISP's Yes I have 2 connections in my house. One VDSL with 45Mbit down 10Mbit out. My job covers the cost for this.
    My private connection is Fiber 50/50Mbit (get it with my tv pack for no additional cost, hence why i have 2)

    Same problem on both and it only laggs on peek times. from GMT +1 19:00-23:00 Before and after this it works fine. And that peek time = peek time not only in the game for EU players, but also peek time for internett usage in EU. And then the bottlenecks on my way to the server in Canada becomes a issue. Since many many ppl are using internett servers i travel through.

    P.S I also tried it on my PS3 on both ISP's I got. Same result as on PC.
    That sounds like a problem you need to take up with your ISP. You stated this only happens when its during peak EU hours because too many people are using the servers that you are receiving your connection from. That is by no means SE's fault.
    (9)

  3. #3
    Player
    Snitchie's Avatar
    Join Date
    Sep 2011
    Location
    Ul'dah
    Posts
    105
    Character
    Snitchie Omega
    World
    Ragnarok
    Main Class
    Gladiator Lv 60
    Quote Originally Posted by Ephier View Post
    That sounds like a problem you need to take up with your ISP. You stated this only happens when its during peak EU hours because too many people are using the servers that you are receiving your connection from. That is by no means SE's fault.
    Again 2 ISP's totaly different connections, one fiber one copper connection two different modems and 2 different routers, and yes not SE's fault that EU servers are bad. But it is SE's fault that we do not have a EU server. And they are charging us more from the start then other players. So instead of SE making new FFXIV EU servers, they can have a SE VPN server. so EU players (you included) get a faster way to the server.
    (6)

  4. #4
    Player
    Snitchie's Avatar
    Join Date
    Sep 2011
    Location
    Ul'dah
    Posts
    105
    Character
    Snitchie Omega
    World
    Ragnarok
    Main Class
    Gladiator Lv 60
    And yes i also have this 0.3 seconds lagg with aoe rings on the ground... But again almost only on peek times...
    (1)

  5. #5
    Player
    Keoeson's Avatar
    Join Date
    Aug 2013
    Posts
    72
    Character
    Sarah Asema
    World
    Louisoix
    Main Class
    White Mage Lv 80
    Quote Originally Posted by Snitchie View Post
    Tried 2 different ISP's Yes I have 2 connections in my house. One VDSL with 45Mbit down 10Mbit out
    What you can do is run traceroute to check the path the packets are taking, e.g.
    > tracert 199.91.189.21
    [...]
    4 0.so-0-2-0.xr1.tc2.xs4all.net (194.109.5.10) 25.836 ms 25.995 ms 31.221 ms
    5 xe-1-3-0.ams12.ip4.tinet.net (77.67.74.209) 28.779 ms 28.777 ms 29.145 ms
    6 xe-4-2-0.mtl10.ip4.tinet.net (141.136.107.125) 114.464 ms 112.857 ms 113.693 ms
    [...]

    xs4all is my provider and tinet seems to provide the service to SE. xs4all delivers the packets to tinet directly here in the EU, where it travels directly to the US and to the SE data center (you see the ~80ms jump where it travels overseas).
    This is how it should look like and I can't complain about any network problems.

    If you have two providers, you have to look at where the packets travel before they reach SE (or tinet), it's more likely one of these is the culprit. If they share some backbone infrastructure, it might be one and the same.

    It's easy to blame SE, but they have no control over how ISP organize their network infrastructure.
    (0)