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  1. #1
    Player
    Snitchie's Avatar
    Join Date
    Sep 2011
    Location
    Ul'dah
    Posts
    105
    Character
    Snitchie Omega
    World
    Ragnarok
    Main Class
    Gladiator Lv 60

    [Petition (yes another)] SE-VPN service for EU players or lowered month cost to play

    1. SE make their own VPN (Battleping) service for EU players so they get the fastes way to the server.
    or
    2. Reduce EU players monthly cost subscription with a few bucks. So we can use the saved money on subscribing services like Battleping. (yes they cost everything from 2 dollar to 8 dollar a month)

    It has been confirmed time after time that VPN(Battleping , WTFast etc etc) services reduce and sometimes eliminate the freeze lags and such. But these services cost monthly to use.
    So a EU player subscribing to VPN service and FFXIV, is actually paying TOO MUCH to play a game where EU players where denied an European server(s).....

    Sincerly a irritated EU player from Norway. Getting HUGE lag spikes every night..
    P.S EU players already pay more then other countries due to EURO value vs dollar value.
    (53)

  2. #2
    Player
    Ephier's Avatar
    Join Date
    Sep 2013
    Posts
    781
    Character
    Ephier Samoht
    World
    Ultros
    Main Class
    Machinist Lv 70
    I'm in Germany and do not use a VPN. Have you talked to your ISP about your connection?

    Don't take this as a bash, Just a helpful question.
    (9)

  3. #3
    Player
    Snitchie's Avatar
    Join Date
    Sep 2011
    Location
    Ul'dah
    Posts
    105
    Character
    Snitchie Omega
    World
    Ragnarok
    Main Class
    Gladiator Lv 60
    Tried 2 different ISP's Yes I have 2 connections in my house. One VDSL with 45Mbit down 10Mbit out. My job covers the cost for this.
    My private connection is Fiber 50/50Mbit (get it with my tv pack for no additional cost, hence why i have 2)

    Same problem on both and it only laggs on peek times. from GMT +1 19:00-23:00 Before and after this it works fine. And that peek time = peek time not only in the game for EU players, but also peek time for internett usage in EU. And then the bottlenecks on my way to the server in Canada becomes a issue. Since many many ppl are using internett servers i travel through.

    P.S I also tried it on my PS3 on both ISP's I got. Same result as on PC.
    (2)

  4. #4
    Player
    Ephier's Avatar
    Join Date
    Sep 2013
    Posts
    781
    Character
    Ephier Samoht
    World
    Ultros
    Main Class
    Machinist Lv 70
    Quote Originally Posted by Snitchie View Post
    Tried 2 different ISP's Yes I have 2 connections in my house. One VDSL with 45Mbit down 10Mbit out. My job covers the cost for this.
    My private connection is Fiber 50/50Mbit (get it with my tv pack for no additional cost, hence why i have 2)

    Same problem on both and it only laggs on peek times. from GMT +1 19:00-23:00 Before and after this it works fine. And that peek time = peek time not only in the game for EU players, but also peek time for internett usage in EU. And then the bottlenecks on my way to the server in Canada becomes a issue. Since many many ppl are using internett servers i travel through.

    P.S I also tried it on my PS3 on both ISP's I got. Same result as on PC.
    That sounds like a problem you need to take up with your ISP. You stated this only happens when its during peak EU hours because too many people are using the servers that you are receiving your connection from. That is by no means SE's fault.
    (9)

  5. #5
    Player
    Borfin's Avatar
    Join Date
    Oct 2013
    Posts
    211
    Character
    Rijda Highstaff
    World
    Ultros
    Main Class
    Arcanist Lv 50
    What you're experiencing is severely different from the typical reported 0.3sec positioning delay signs. Are you certain that's the cause?
    (2)

  6. #6
    Player
    Tano's Avatar
    Join Date
    Oct 2011
    Posts
    272
    Character
    Kidel Aleron
    World
    Ragnarok
    Main Class
    Marauder Lv 50
    I live in Italy and 90% of our endgame community has to use VPN services (battleping, pingzapper and such) to avoid lag peaks and package data loss (so to be able to avoid voids 100% of the time when the character is out of them).
    In a game where endgame fights only revolve around voids we can't afford to have latency problems.

    This has been addressed a lot of times, even in 1.0, and it resulted in having half of the servers moved to Canada. This only solved the problem for NA players, while EU players still have latency issues and lag peaks (even 1-2 seconds).

    Battleping is 3.99$ monthly.

    An included VPN service from SE or a EU datacenter or a price cut for EU players. 3 reasonable options.
    (13)

  7. #7
    Player
    Snitchie's Avatar
    Join Date
    Sep 2011
    Location
    Ul'dah
    Posts
    105
    Character
    Snitchie Omega
    World
    Ragnarok
    Main Class
    Gladiator Lv 60
    Quote Originally Posted by Ephier View Post
    That sounds like a problem you need to take up with your ISP. You stated this only happens when its during peak EU hours because too many people are using the servers that you are receiving your connection from. That is by no means SE's fault.
    Again 2 ISP's totaly different connections, one fiber one copper connection two different modems and 2 different routers, and yes not SE's fault that EU servers are bad. But it is SE's fault that we do not have a EU server. And they are charging us more from the start then other players. So instead of SE making new FFXIV EU servers, they can have a SE VPN server. so EU players (you included) get a faster way to the server.
    (6)

  8. #8
    Player
    Snitchie's Avatar
    Join Date
    Sep 2011
    Location
    Ul'dah
    Posts
    105
    Character
    Snitchie Omega
    World
    Ragnarok
    Main Class
    Gladiator Lv 60
    And yes i also have this 0.3 seconds lagg with aoe rings on the ground... But again almost only on peek times...
    (1)

  9. #9
    Player
    Sixmp's Avatar
    Join Date
    Aug 2013
    Posts
    274
    Character
    Grusum Poostrider
    World
    Moogle
    Main Class
    Fisher Lv 50
    The VPN seems like a good solution. After all servers that are extremely far away do give a different game experience than those that are close.
    However i don't think it should be restricted to just EU as there are many other people who are a great distance from the servers.
    (0)

  10. #10
    Player
    Snitchie's Avatar
    Join Date
    Sep 2011
    Location
    Ul'dah
    Posts
    105
    Character
    Snitchie Omega
    World
    Ragnarok
    Main Class
    Gladiator Lv 60
    Another idea
    3. SE make a deal with a VPN service like WTFast or Battleping. So EU players get free use of this service. This way SE dont have to make new servers, nor their own VPN service.
    (5)

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