Is the bug forum just an eternal purgatory?

[Hyrist]

The bug forum has 740 "accepted" bug reports, with only one "planning to address" which has been there for 2 months.

Should we even bother submitting bug reports?

A bug was reported concerning failure to progress in the main storyline due to an unresponsive NPC on Balmumg Corthas Central Highlands - there was an emergancy maint done within a day to resolve the problem.

Critical bugs are addressed swiftly, low priority bugs likely will get addressed when available through major patches or content releases.

[ufufu]

A bug was reported concerning failure to progress in the main storyline due to an unresponsive NPC on Balmumg Corthas Central Highlands - there was an emergancy maint done within a day to resolve the problem.

Critical bugs are addressed swiftly, low priority bugs likely will get addressed when available through major patches or content releases.

Don't lie to him. That bug took at least five days to fix. I should know; I was one of the people affected.

[Hyrist]

Don't lie to him. That bug took at least five days to fix. I should know; I was one of the people affected.

That bug I was referring to him took a day to fix.

It was reported on the 16th

Citation 1, Citation 2

Sunday, the 17th it was fixed.

One day.

You got a claim to call me a liar, you better cite your sources, cause when I say something, I base it off evidence.

[ufufu]

That bug took a day to fix. It's tuesday the 19.

It was reported on the 16th

Citation 1, Citation 2

Sunday, the 17th it was fixed.

One day.

You got a claim to call me a liar, you better cite your sources, cause when I say something, I base it off evidence.

Haha, sorry you're so mad.

My bad though I guess, I thought you were talking about this issue, which was first reported on the 21st of September but first began happening the day prior. There aren't any patch notes for the maintenances that happened around the time, but I believe they fixed it in this maintenance, so actually it was about 6 or 7 days before they fixed it.

Six or seven days! I assure you, I was considering unsubscribing from the game because of how long it took them to fix that. It's good that they're getting better about these things, if the issue you were talking about is any indication.

[Alhanelem]

Haha, sorry you're so mad.

...

Six or seven days! I assure you, I was considering unsubscribing from the game because of how long it took them to fix that. It's good that they're getting better about these things, if the issue you were talking about is any indication.

really? considering unsubscribing because a fix to a bug didn't happen INSTANTLY? What if an engineer saw it the SECOND you posted it and spend several hours each of 5 days fixing it and then another day to prepare the fix and then deploy it to clients?

A one day response is amazing, a week is totally reasonable.

[Sinth]

really? considering unsubscribing because a fix to a bug didn't happen INSTANTLY? What if an engineer saw it the SECOND you posted it and spend several hours each of 5 days fixing it and then another day to prepare the fix and then deploy it to clients?

A one day response is amazing, a week is totally reasonable.

Yep, welcome to the generation of entitlement and instant gratification.

[ufufu]

really? considering unsubscribing because a fix to a bug didn't happen INSTANTLY? What if an engineer saw it the SECOND you posted it and spend several hours each of 5 days fixing it and then another day to prepare the fix and then deploy it to clients?

A one day response is amazing, a week is totally reasonable.

A week for a bug that completely halted all progression in the game is "reasonable"? Let me clarify: that bug completely stopped me from progressing in the game. There were no more quests, I couldn't finish my hunting log because I was unable to access the Isles of Umbra at the time, and all I could do was log in and stare and an unresponsive NPC, hoping he would eventually talk to me. For an MMORPG, that, in my mind, is unreasonable.

But hey, you're willing to wait that long, great. I'm not.

[Sinth]

A bug was reported concerning failure to progress in the main storyline due to an unresponsive NPC on Balmumg Corthas Central Highlands - there was an emergancy maint done within a day to resolve the problem.

Critical bugs are addressed swiftly, low priority bugs likely will get addressed when available through major patches or content releases.

Yet the bugs remain in the "Accepted Bugs" forum instead of being moved to the "Resolved Issues" forum...