come on SE
*daily bump*
come on SE
*daily bump*
Please do this SE. I don't want to reroll every time I get bored with the look of my character.
Got my item restore, took about 2 weeks and I just did make the 10 day thing by a few hours. So there may be some hope in getting it done that way. Still bumpity bump bump.
I was so happy to see the fantasia sitting in my mailbox the other day. The only advice I can give to those seeking to have it restored is to keep your message brief, polite, and clear as to what you want.
How do you apply for a restore? I'm going to try it out even if it fails. Maybe I'll get lucky.
Sorry for the late reply, had to log on to the game to explain it better.
Press Esc to go to System Menu > Support Desk > click "Search Database" (you can leave the field empty) > click "Support Team"
From there I set Question 1 as "In-Game" and Question 2 as "Game Master Services"
Title: Item Restoration: Fantasia
In the body I basically said that I made a mistake with my original Phial and I would please like to use my one time item restoration service to have my Phial of Fantasia restored.
Thanks. I sent it. Now to hope for the best.Sorry for the late reply, had to log on to the game to explain it better.
Press Esc to go to System Menu > Support Desk > click "Search Database" (you can leave the field empty) > click "Support Team"
From there I set Question 1 as "In-Game" and Question 2 as "Game Master Services"
Title: Item Restoration: Fantasia
In the body I basically said that I made a mistake with my original Phial and I would please like to use my one time item restoration service to have my Phial of Fantasia restored.
Maybe that's where I went wrong?
Mine was usually two paragraphs, but i've sent at least 5-6 tickets now, i'm un-sure as to whether it'd work now.
But I was told firmly multiple times it was a log-keeping restriction and not on a 'we want to' basis.
Seems odd that they'll restore gear from 2-3 months ago, but not a simple potion, they're clearly telling porkies.
Yeah, I basically did same thing Nikita. Granted I was still within the 10 day mark by just a few hours. They sent me an email rather quickly but over all I contacted them three times throughout the "investigation" and I don't know exactly what day it was sent to me since I was out of town, but I got in about two weeks.
Just basically told them that I received and used my potion on x date and would like to claim my 1 time item restore. Then the follow up emails just said I was checking in and that they could reach me x times ... so oddly enough they sent it to me on the times I told them I'd be un reachable.
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