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  1. #1
    Player
    Teeko's Avatar
    Join Date
    Aug 2013
    Posts
    374
    Character
    Kit Tinkerton
    World
    Lamia
    Main Class
    Dragoon Lv 100
    Quote Originally Posted by Falmung View Post
    It could take as much as 4 months.
    Oh no, I hope not! I thought name change+ race change features were pretty standard for MMOs nowadays, so I hope I don't need to wait that long
    (0)

  2. 12-01-2013 06:28 PM

  3. #3
    Player
    ValorSekari's Avatar
    Join Date
    Aug 2013
    Posts
    108
    Character
    Ren Ackerman
    World
    Faerie
    Main Class
    White Mage Lv 80
    Quote Originally Posted by BinnyBees View Post

    How I contacted them was:

    1) Log into the game.
    2) Press \\'Escape\\' then press \\'Support Desk\\'.
    3) At the bottom, right-hand corner of that \\'Support Desk\\' window, click on \\'Search Database\\'.
    4) Look for "How to contact a Game Master" and click on that.
    5) At the bottom, right-hand corner of that window, click on "Ask Question"
    6) Title your request as: "1 time Phial of Fantasia Restoration" or something.
    7) Proceed to type in whatever you\\'d like regarding your inquiry.

    Hope that helps you guys !! <3
    I did this and all I got was that I should send a gm call if I want it restored...
    Back to more waiting...
    (0)

  4. #4
    Player
    Terius's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    386
    Character
    Terius Palemoon
    World
    Balmung
    Main Class
    Arcanist Lv 70
    I also got mine.

    Quote Originally Posted by BinnyBees View Post
    How far of a gap has it been from requesting the restoration to now getting the item restored?

    Cause I've been waiting for 2 days to get mine back now....so...just curious.
    Requested it in the morning, got it in the evening. They do say the investigation can take up to 7 days.

    Quote Originally Posted by BinnyBees View Post
    Right. I remember them saying it, but....how you got yours all done in 1 day amazes me. >.>

    Also, did you get it in a Moogle Mail or directly from a GM into your inventory?
    Also in their response, told me to keep my mailbox clean and they would send the reply to the investigation through that.
    (0)
    Last edited by Terius; 12-02-2013 at 11:15 AM.

  5. #5
    Player
    BinnyBees's Avatar
    Join Date
    Aug 2013
    Posts
    59
    Character
    Rauven Renfure
    World
    Behemoth
    Main Class
    Botanist Lv 50
    Quote Originally Posted by Terius View Post
    I also got mine.
    How far of a gap has it been from requesting the restoration to now getting the item restored?

    Cause I've been waiting for 2 days to get mine back now....so...just curious.
    (0)

  6. #6
    Player
    KirinHosoku's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    2
    Character
    Kirin Hosoku
    World
    Balmung
    Main Class
    Leatherworker Lv 50
    Quote Originally Posted by BinnyBees View Post
    How far of a gap has it been from requesting the restoration to now getting the item restored?

    Cause I've been waiting for 2 days to get mine back now....so...just curious.
    Took me 6 day to go back to a Lalafell! And i used 2 Phials to begin with and 2 months prior to requesting item restore.
    (0)

  7. #7
    Player
    BinnyBees's Avatar
    Join Date
    Aug 2013
    Posts
    59
    Character
    Rauven Renfure
    World
    Behemoth
    Main Class
    Botanist Lv 50
    Quote Originally Posted by Terius View Post
    I also got mine.



    Requested it in the morning, got it in the evening. They do say the investigation can take up to 7 days.
    Right. I remember them saying it, but....how you got yours all done in 1 day amazes me. >.>

    Also, did you get it in a Moogle Mail or directly from a GM into your inventory?
    (0)

  8. #8
    Player
    saber_alter's Avatar
    Join Date
    Sep 2013
    Location
    Ul'dah
    Posts
    1,811
    Character
    Lyrre Myste
    World
    Cactuar
    Main Class
    Dark Knight Lv 80
    Quote Originally Posted by BinnyBees View Post
    Right. I remember them saying it, but....how you got yours all done in 1 day amazes me. >.>

    Also, did you get it in a Moogle Mail or directly from a GM into your inventory?
    mog mail from a GM. its pretty noticeable.
    (0)

  9. #9
    Player
    Mustabeans's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Athea Dennarix
    World
    Jenova
    Main Class
    Arcanist Lv 4
    How exactly do you submit a Request? The support desk is really confusing to me and I just can't seem to figure it out. Any help would be appreciated!
    (0)

  10. #10
    Player
    ComradeTao's Avatar
    Join Date
    Aug 2013
    Posts
    69
    Character
    Risky Tactic
    World
    Adamantoise
    Main Class
    Paladin Lv 90
    It would be nice if we didn't have to use this stop-gap measure. Here's hoping this service comes out shortly after 2.1
    (0)

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