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  1. #1
    Player
    Myo's Avatar
    Join Date
    Mar 2011
    Posts
    11
    Character
    Mio Mio
    World
    Balmung
    Main Class
    Machinist Lv 60
    Been poking the GMs with a reply or a new ticket every other day. Sent in the original request on the morning of November 1st. It's the night of the 6th now, have 3-4 replies out of my 4-5 pokes. The last two (since about 3 days ago) have been the same auto-response: "We know you are anxious to have the Phial of Fantasia and apologize for any inconvenience this may have caused... We have escalated your request and it is still being investigated...etc. etc." My friend who was a GM for private FFXI servers (He doesn't anymore) laughs at my suffering and points out it takes 20 seconds for a GM to drop almost any item into a player's inventory... I just don't know what to do anymore, are they just messing with me? Are they purposely holding back on fantasia restorations until closer to when barber shop comes out to see if people retract their requests for restoration? It's not even like Fantasia are going to effect game balance, it's a cosmetic item...
    (0)

  2. #2
    Player
    Terius's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    386
    Character
    Terius Palemoon
    World
    Balmung
    Main Class
    Arcanist Lv 70
    Quote Originally Posted by Myo View Post
    snip.
    They just dont care. They copy paste the same negative response, then thank you for playing. Like you said it takes them 20 seconds, but no, "We need to varify it was used and because our tech is crap we can't do that after 10 days."

    Bullsh*t SE.
    (0)

  3. #3
    Player Arriverderci's Avatar
    Join Date
    Aug 2013
    Posts
    1,323
    Character
    Noel Kreiss
    World
    Leviathan
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Myo View Post
    Been poking the GMs with a reply or a new ticket every other day. Sent in the original request on the morning of November 1st. It's the night of the 6th now, have 3-4 replies out of my 4-5 pokes. The last two (since about 3 days ago) have been the same auto-response: "We know you are anxious to have the Phial of Fantasia and apologize for any inconvenience this may have caused... We have escalated your request and it is still being investigated...etc. etc."
    Your item should [Hope] come soon.
    That's the same mail he gave me and 2 days later, the Moogle Mail came.
    Daily dump.
    (0)

  4. #4
    Player Shioban's Avatar
    Join Date
    Sep 2012
    Location
    Bastok
    Posts
    1,564
    Character
    Shio Ban
    World
    Twintania
    Main Class
    Conjurer Lv 90
    Quote Originally Posted by Myo View Post
    Been poking the GMs with a reply or a new ticket every other day. Sent in the original request on the morning of November 1st.
    When did you use yours?

    I felt like asking again simply because they restored items for my friends previously WAY over the "ten day limit" it seems something artificial places in to discourage people using it for Phials of Fantasia.
    (0)

  5. #5
    Player
    Myo's Avatar
    Join Date
    Mar 2011
    Posts
    11
    Character
    Mio Mio
    World
    Balmung
    Main Class
    Machinist Lv 60
    Quote Originally Posted by Shioban View Post
    When did you use yours?

    I felt like asking again simply because they restored items for my friends previously WAY over the "ten day limit" it seems something artificial places in to discourage people using it for Phials of Fantasia.
    I used it after the 10 days, by a lot... I admit. But I used it around the same time as my friend... who had his fantasia restored in 2 days after using it months prior... He called a GM to get it restored 6 hours before me. Which apparently means I deserve to get it more then 5+ days after him. (Still waiting by the way. Day 7)
    (0)