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  1. #1
    Player
    ComradeTao's Avatar
    Join Date
    Aug 2013
    Posts
    69
    Character
    Risky Tactic
    World
    Adamantoise
    Main Class
    Paladin Lv 90
    I don't know about demanding we should be able to change appearance whenever we want, but I think there's no harm in allowing us more chances for it as long as we share the expense. Please keep in mind before making post demanding "justice" or some other ridiculousness that setting up a new acquisition system for millions of players will probably cost them a lot of money.

    I still want it though; the sooner the better.
    (0)
    Last edited by ComradeTao; 11-04-2013 at 09:01 PM.

  2. #2
    Player
    Heinzy's Avatar
    Join Date
    Sep 2013
    Posts
    6
    Character
    Heinzy Ketchup
    World
    Ultros
    Main Class
    Pugilist Lv 36
    I really hope this comes out soon. I went from being a tiny char to the biggest and what hit me right away was how slow the movement felt now because of my new view point. I used to feel like I was running now the game feels like I'm lazily strolling around hehe
    Re role may be my only option at this point
    (0)

  3. #3
    Player Azurus's Avatar
    Join Date
    May 2011
    Posts
    495
    Character
    Amras Cerberus
    World
    Hyperion
    Main Class
    Conjurer Lv 61
    Daily bump
    (0)

  4. #4
    Player
    Suraj's Avatar
    Join Date
    Mar 2011
    Location
    Portugal
    Posts
    146
    Character
    Kokoyu Mehok
    World
    Ragnarok
    Main Class
    Conjurer Lv 50
    I tried the 10 day retrieval, past 11 days and had no luck.

    First they messed up the support emails and I had a positive response, after confirming it was a mistake, it was basically "10 days plus" or "We can't find it so can't restore" but with quick replies and good support.
    (0)

  5. #5
    Player
    Myo's Avatar
    Join Date
    Mar 2011
    Posts
    11
    Character
    Mio Mio
    World
    Balmung
    Main Class
    Machinist Lv 60

    Yup

    I called a GM about using my 1 time item restoral on the Fantasia also. They said they are investigating it... and if I get it, it will count towards my 1 time item restoral. I'm just a little miffed because my friend called a GM and got his restored under the same circumstances within 3 days. I've been waiting a week already. They even sent me the same email about if I enjoyed their customer service. Give me the service first! Then maybe you will get some positive feedback!!! Been a paying/playing FF MMO customer for many years. Never used this before, probably called a GM 4 times in the last 6 years up until now. I'm really upset over this, I could make a new character and get her to 50 +relic in the time it will take for 2.1 to be released. I'm not using this messed up appearance for another 2 months just cause SE is stingy with their Fantasias.
    (0)

  6. #6
    Player Arriverderci's Avatar
    Join Date
    Aug 2013
    Posts
    1,323
    Character
    Noel Kreiss
    World
    Leviathan
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Myo View Post
    I called a GM about using my 1 time item restoral on the Fantasia also.
    You have to talk to them again. Ask if they are still looking at it.
    Then they will shimmy it up so they can get to it faster.
    I got mine 2 days later within asking.
    (0)

  7. #7
    Player Shioban's Avatar
    Join Date
    Sep 2012
    Location
    Bastok
    Posts
    1,564
    Character
    Shio Ban
    World
    Twintania
    Main Class
    Conjurer Lv 90
    Quote Originally Posted by Arriverderci View Post
    You have to talk to them again. Ask if they are still looking at it.
    Then they will shimmy it up so they can get to it faster.
    I got mine 2 days later within asking.
    I contacted them in-game, and used the support-desk's reply function, only took an hour to get a response.
    (to which they immediatley closed it, before I could respond)
    (0)

  8. #8
    Player Arriverderci's Avatar
    Join Date
    Aug 2013
    Posts
    1,323
    Character
    Noel Kreiss
    World
    Leviathan
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Shioban View Post
    I contacted them in-game, and used the support-desk's reply function, only took an hour to get a response.
    (to which they immediatley closed it, before I could respond)
    If the thing says, "This ticket is close."
    Ignore it. That happened to me too, and I sent another one.
    They replied to it and the next one...I think it's a bug.
    (0)

  9. #9
    Player
    Myo's Avatar
    Join Date
    Mar 2011
    Posts
    11
    Character
    Mio Mio
    World
    Balmung
    Main Class
    Machinist Lv 60
    Been poking the GMs with a reply or a new ticket every other day. Sent in the original request on the morning of November 1st. It's the night of the 6th now, have 3-4 replies out of my 4-5 pokes. The last two (since about 3 days ago) have been the same auto-response: "We know you are anxious to have the Phial of Fantasia and apologize for any inconvenience this may have caused... We have escalated your request and it is still being investigated...etc. etc." My friend who was a GM for private FFXI servers (He doesn't anymore) laughs at my suffering and points out it takes 20 seconds for a GM to drop almost any item into a player's inventory... I just don't know what to do anymore, are they just messing with me? Are they purposely holding back on fantasia restorations until closer to when barber shop comes out to see if people retract their requests for restoration? It's not even like Fantasia are going to effect game balance, it's a cosmetic item...
    (0)

  10. #10
    Player
    Terius's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    386
    Character
    Terius Palemoon
    World
    Balmung
    Main Class
    Arcanist Lv 70
    Quote Originally Posted by Myo View Post
    snip.
    They just dont care. They copy paste the same negative response, then thank you for playing. Like you said it takes them 20 seconds, but no, "We need to varify it was used and because our tech is crap we can't do that after 10 days."

    Bullsh*t SE.
    (0)

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